• CMS rates this facility 5/5 stars (above average)
• Has 20 certified beds with an average of 19.3 residents per day (97% occupancy)
• Last health inspection found 3 deficiencies (inspected Jun 25, 2025)
• No fines on record
• Total nursing staff: 4.71 hours per resident per day
• Staff turnover rate: 47.2%
• Part of the Covenant Living chain (15 facilities)
Covenant Living of Keene is a 5-star Medicare certified nursing home in Keene, New Hampshire with 20 certified beds. It has been operating since 2023. The facility scored above average compared to New Hampshire facilities.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Implement a program that monitors antibiotic use.
Ensure each resident receives an accurate assessment.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ensure the activities program is directed by a qualified professional.
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide training in compliance and ethics.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| COVENANT LIVING COMMUNITIES & SERVICES | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Feb 8, 2022 |
| CUNLIFFE, TERRI | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 22, 2015 |
| JUSTIE, JEANNIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 20, 2020 |
| BUETTNER, KATHY | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2020 |
| CHRISTENSEN, PAMELA | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2021 |
| HOFFMAN, JANET | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2021 |
| KINCANNON, KURT | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2018 |
| MARTIN, ROBERT | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2018 |
| MEANS, JENNIFER | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2021 |
| PETERSON, LOANN | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2020 |
| REPPE, DIXIE | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2020 |
| SLECHTA, TODD | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2022 |
| VANOVER, ANDREW | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2021 |
| CREANEY, JANET | CORPORATE OFFICER | Individual | N/A | Jul 24, 2020 |
| CUNLIFFE, TERRI | CORPORATE OFFICER | Individual | N/A | May 22, 2015 |
| FLEWELLEN, LORENE | CORPORATE OFFICER | Individual | N/A | Apr 29, 2022 |
| JUSTIE, JEANNIE | CORPORATE OFFICER | Individual | N/A | Sep 20, 2020 |
| MANLOVE, MATT | CORPORATE OFFICER | Individual | N/A | Jul 24, 2020 |
| BURDETT, GREGG | W-2 MANAGING EMPLOYEE | Individual | N/A | Sep 17, 2018 |
| CUNLIFFE, TERRI | W-2 MANAGING EMPLOYEE | Individual | N/A | May 22, 2015 |
| JUSTIE, JEANNIE | W-2 MANAGING EMPLOYEE | Individual | N/A | Sep 20, 2020 |
| MALZAHN, ELIZABETH | W-2 MANAGING EMPLOYEE | Individual | N/A | May 22, 2014 |
| PARTIN, KARYN | W-2 MANAGING EMPLOYEE | Individual | N/A | Mar 14, 2022 |
This chain operates 15 facilities. View all →