• CMS rates this facility 4/5 stars (above average)
• Has 99 certified beds with an average of 94.8 residents per day (96% occupancy)
• Last health inspection found 16 deficiencies (inspected May 23, 2025)
• No fines on record
• Total nursing staff: 3.69 hours per resident per day
• Staff turnover rate: 54.7% (high)
• Part of the Pacs Group chain (254 facilities)
Crystal Ridge Care Center is a 4-star Medicare and Medicaid certified nursing home in Grass Valley, California with 99 certified beds. It has been operating since 1987. The facility scored above average compared to California facilities.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Assess the resident when there is a significant change in condition
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Honor each resident's preferences, choices, values and beliefs.
Provide appropriate foot care.
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Ensure medication error rates are not 5 percent or greater.
Provide routine and 24-hour emergency dental care for each resident.
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide and implement an infection prevention and control program.
Provide safe and appropriate respiratory care for a resident when needed.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide safe, appropriate pain management for a resident who requires such services.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
+ 15 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP NH, LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jun 30, 2023 |
| PACS GROUP, INC. | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 30, 2023 |
| PACS HOLDINGS, LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 30, 2023 |
| HANCOCK, MARK | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Apr 15, 2024 |
| MURRAY, JASON | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Apr 15, 2024 |
| APT, FREDERICK | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| HANCOCK, MARK | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| JERGENSEN, JOSHUA | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| MITCHELL, JOHN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| WOLF, SALINA | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Jan 1, 2024 |
| ANDRUS, ROMAN | W-2 MANAGING EMPLOYEE | Individual | N/A | Aug 21, 2023 |
This chain operates 254 facilities. View all →