CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in North Carolina. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Glenflora is a 4-star Medicare and Medicaid certified nursing home in Lumberton, North Carolina with 52 certified beds. It has been operating since 1979. Its overall CMS rating is 4 out of 5.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| LUTHERAN SERVICES FOR THE AGING, INC. | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Nov 7, 2013 |
| GOINS, TED | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Nov 7, 2013 |
| HERMAN, RICHARD | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jun 1, 2021 |
| MADDRY, KAREN | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Apr 1, 1982 |
| NELSON, DOUGLAS | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Sep 1, 2022 |
| KROPP, RANDALL | CORPORATE DIRECTOR | Individual | N/A | Sep 30, 2015 |
| SMITH, KESHA | CORPORATE DIRECTOR | Individual | N/A | Oct 1, 2012 |
| MADDRY, KAREN | CORPORATE OFFICER | Individual | N/A | Apr 1, 1982 |
| NICKERSON, KIRBY | CORPORATE OFFICER | Individual | N/A | Oct 1, 2012 |
| GLENFLORA | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | May 4, 2009 |
| LSA MANAGEMENT INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Nov 7, 2013 |
| LUTHERAN SERVICES FOR THE AGING, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Nov 7, 2013 |
| GOINS, TED | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 7, 2013 |
| LOCKLEAR, AUSTIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 19, 2019 |
| LOCKLEAR, CHARLENE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 3, 2023 |
| SMITH, KESHA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 8, 2003 |
| LUTHERAN SERVICES FOR THE AGING, INC. | TRUSTEE OF THE SNF | Organization | N/A | Nov 7, 2013 |
| GOINS, TED | TRUSTEE OF THE SNF | Individual | N/A | Nov 7, 2013 |
| HERMAN, RICHARD | TRUSTEE OF THE SNF | Individual | N/A | Jun 1, 2021 |
| GLENFLORA | ADP OF THE SNF | Organization | N/A | May 4, 2009 |
| LSA MANAGEMENT INC. | ADP OF THE SNF | Organization | N/A | Apr 25, 2025 |
| LUTHERAN SERVICES FOR THE AGING, INC. | ADP OF THE SNF | Organization | N/A | Apr 25, 2025 |
| LOCKLEAR, AUSTIN | ADP OF THE SNF | Individual | N/A | Mar 19, 2019 |
| LOCKLEAR, CHARLENE | ADP OF THE SNF | Individual | N/A | May 3, 2023 |
| NICKERSON, KIRBY | ADP OF THE SNF | Individual | N/A | Nov 7, 2013 |
| SMITH, KESHA | ADP OF THE SNF | Individual | N/A | Sep 8, 2003 |
Compare CMS ratings and recorded fines for Glenflora and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 9 facilities. View all →