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HomeNew HampshireHackett Hill Healthcare Center

Hackett Hill Healthcare Center

191 Hackett Hill Road, Manchester, NH 031026036688161WebsiteGoogle Maps
4.3on Google(82 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
4/5
Quality
5/5
Beds
70
certified
1 fine(s) totaling $8,278

How Hackett Hill Healthcare Center Compares in New Hampshire

Facility results compared with averages for CMS-certified nursing homes in New Hampshire. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
NH average
3.0/5
Below state average
Health inspection rating
1/5
NH average
2.8/5
Below state average
Staffing rating
4/5
NH average
3.3/5
Above state average
Nursing hours per resident
3.75 hrs/day
NH average
3.91 hrs/day
Below state average
RN hours per resident
1.24 hrs/day
NH average
0.78 hrs/day
Above state average
Staff turnover
34.4%
NH average
44.1%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the New Hampshire average of 3.0/5.
Its 1/5 health inspection rating is below the New Hampshire average of 2.8/5.
Reported RN time is 1.24 hours per resident per day, above the state average of 0.78.
Staff turnover is 34.4%, lower than the New Hampshire average of 44.1%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
6
deficiency citations
Inspected Mar 13, 2025
Most recent cycle
5
deficiency citations
Inspected Apr 24, 2026
The most recent cycle recorded 1 fewer deficiency citation than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$12,419/mo
New Hampshire median
Private Room
$13,718/mo
New Hampshire median
Hillsborough County 65+
68,925
16.3% of county
County Population
422,733
Hillsborough County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Hackett Hill Healthcare Center is a 2-star Medicare and Medicaid certified nursing home in Manchester, New Hampshire with 70 certified beds. It has been operating since 1989. Its overall CMS rating is 2 out of 5.

Beds
70
Avg Residents/Day
58.6
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 20, 1989
Sprinklers
Yes
Council
Resident
County
Hillsborough
Last Inspection
Apr 24, 2026
Deficiencies (Cycle 1)
5
Weighted Score
40.0
Infection Citations
0

Deficiency Citations (15)

F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Apr 24, 2026Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Apr 24, 2026Corrected: NoCycle: 1
F0687Potential for Harm

Provide appropriate foot care.

Survey: Apr 24, 2026Corrected: NoCycle: 1
F0635Actual Harm

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

Survey: Dec 17, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Dec 17, 2025Corrected: NoCycle: 1
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Mar 13, 2025Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Mar 13, 2025Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 13, 2025Corrected: NoCycle: 2
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: Mar 13, 2025Corrected: NoCycle: 2
F0582Minimal Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Mar 13, 2025Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Apr 2, 2024Corrected: NoCycle: 3
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Apr 2, 2024Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Apr 2, 2024Corrected: NoCycle: 3
F0685Minimal Harm

Assist a resident in gaining access to vision and hearing services.

Survey: Apr 2, 2024Corrected: NoCycle: 3
F0732Minimal Harm

Post nurse staffing information every day.

Survey: Jan 9, 2024Corrected: NoCycle: 3
Total Fines
$8,278
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineDec 17, 2025
$8,278

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.87 hrs
National avg: 2.32 hrs
LPN0.64 hrs
National avg: 0.86 hrs
RN1.24 hrs
National avg: 0.69 hrs
Total Nursing3.75 hrs
National avg: 3.86 hrs
Weekend Total3.20 hrs
National avg: 0.00 hrs
Physical Therapist0.13 hrs
National avg: 0.07 hrs
Total Turnover
34.4%
RN Turnover
26.7%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (18)

NameRoleTypeOwnership %Since
191 HACKETT HILL ROAD OPERATIONS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Nov 1, 2014
FC-GEN OPERATIONS INVESTMENT LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 1, 2012
GEN OPERATIONS I LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 1, 2012
GEN OPERATIONS II LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 1, 2012
GENESIS HEALTHCARE INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMar 2, 2015
GENESIS HEALTHCARE LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 1, 2012
GENESIS HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMar 2, 2015
GENESIS NH HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 1, 2014
GENESIS OPERATIONS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 1, 2014
SUN HEALTHCARE GROUP INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMar 2, 2015
WHITMAN, ARNOLD5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/ADec 1, 2012
BERG, MICHAELCORPORATE OFFICERIndividualN/ADec 1, 2012
BRIDGEFORD, LAURACORPORATE OFFICERIndividualN/AJun 1, 2024
MENDELSON, AVICORPORATE OFFICERIndividualN/AJun 1, 2024
CULLEROT, ELIZABETHOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2024
OJUTALAYO, AYOBAMIOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2024
CULLEROT, ELIZABETHADP OF THE SNFIndividualN/AFeb 9, 2025
OJUTALAYO, AYOBAMIADP OF THE SNFIndividualN/AFeb 9, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Hackett Hill Healthcare Center and nearby alternatives.

All New Hampshire facilities
Hackett Hill Healthcare Center
Manchester, NHCurrent facility
CMS
2/5
Health
1/5
Staffing
4/5
Recorded fines: $8,278
Courville at Manchester
Manchester, NH2.4 mi
CMS
2/5
Health
1/5
Staffing
5/5
Recorded fines: $35,270
Mount Carmel Rehabilitation and Nursing Center
Manchester, NH3.2 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
Maple Leaf Health Care Center
Manchester, NH3.2 mi
CMS
5/5
Health
5/5
Staffing
2/5
Recorded fines: None
Hillsborough County Nursing Home
Goffstown, NH3.4 mi
CMS
5/5
Health
3/5
Staffing
5/5
Recorded fines: None
Goffstown Nursing and Rehab Center
Goffstown, NH3.5 mi
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: None
Saint Teresa Rehabilitation & Nursing Center
Manchester, NH3.7 mi
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Hackett Hill Healthcare Center
Manchester, NH · Current facility
—2/51/54/5$8,278
Courville at Manchester
Manchester, NH
2.4 mi2/51/55/5$35,270
Mount Carmel Rehabilitation and Nursing Center
Manchester, NH
3.2 mi4/54/54/5None recorded
Maple Leaf Health Care Center
Manchester, NH
3.2 mi5/55/52/5None recorded
Hillsborough County Nursing Home
Goffstown, NH
3.4 mi5/53/55/5None recorded
Goffstown Nursing and Rehab Center
Goffstown, NH
3.5 mi1/51/51/5None recorded
Saint Teresa Rehabilitation & Nursing Center
Manchester, NH
3.7 mi2/52/54/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Hackett Hill Healthcare Center?▾
Hackett Hill Healthcare Center has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 4/5, and quality measures rating of 5/5. This facility is rated below average.
How much does Hackett Hill Healthcare Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in New Hampshire is $12,419/month for a semi-private room and $13,718/month for a private room (Genworth/CareScout 2024). Hackett Hill Healthcare Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Hackett Hill Healthcare Center had any health inspection violations?▾
Hackett Hill Healthcare Center had 5 deficiency citations in its most recent health inspection (Apr 24, 2026). The current CMS dataset records 1 fine(s) totaling $8,278.
What are the staffing levels at Hackett Hill Healthcare Center?▾
Hackett Hill Healthcare Center provides 3.75 total nursing staff hours per resident per day, including 1.24 RN hours, 0.64 LPN hours, and 1.87 nurse aide hours. The total staff turnover rate is 34.4%.
How many beds does Hackett Hill Healthcare Center have?▾
Hackett Hill Healthcare Center has 70 certified beds with an average of 58.6 residents per day, resulting in approximately 84% occupancy. The facility is For profit - Corporation owned and is part of the Genesis Healthcare chain.
Are there other nursing homes near Hackett Hill Healthcare Center?▾
Yes. This page lists 6 nearby nursing homes in New Hampshire, including 4 in Manchester. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Hackett Hill Healthcare Center?▾
On Google Maps, Hackett Hill Healthcare Center has a rating of 4.3 out of 5 based on 82 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.

Part of Genesis Healthcare

This chain operates 185 facilities. View all →