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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeNew HampshireHackett Hill Healthcare Center

Hackett Hill Healthcare Center

191 Hackett Hill Road, Manchester, NH 031026036688161
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
3/5
Quality
5/5
Beds
70
certified
1 fine(s) totaling $12,735

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 70 certified beds with an average of 62.7 residents per day (90% occupancy)

• Last health inspection found 7 deficiencies (inspected Mar 13, 2025)

• Has been fined a total of $12,735 across 1 fine(s)

• Total nursing staff: 3.61 hours per resident per day

• Staff turnover rate: 40.6%

• Part of the Genesis Healthcare chain (195 facilities)

Hackett Hill Healthcare Center is a 2-star Medicare and Medicaid certified nursing home in Manchester, New Hampshire with 70 certified beds. It has been operating since 1989. The facility scored below average compared to New Hampshire facilities.

Beds
70
Avg Residents/Day
62.7
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 20, 1989
Sprinklers
Yes
Council
Resident
County
Hillsborough
Last Inspection
Mar 13, 2025
Deficiencies (Cycle 1)
7
Weighted Score
35.0
Infection Citations
0

Deficiency Citations (15)

F0635Actual Harm

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

Survey: Dec 17, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Dec 17, 2025Corrected: NoCycle: 1
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Mar 13, 2025Corrected: NoCycle: 1
F0582Minimal Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Mar 13, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Mar 13, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 13, 2025Corrected: NoCycle: 1
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: Mar 13, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Apr 2, 2024Corrected: NoCycle: 2
F0685Minimal Harm

Assist a resident in gaining access to vision and hearing services.

Survey: Apr 2, 2024Corrected: NoCycle: 2
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Apr 2, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Apr 2, 2024Corrected: NoCycle: 2
F0732Minimal Harm

Post nurse staffing information every day.

Survey: Jan 9, 2024Corrected: NoCycle: 3
F0559Potential for Harm

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Survey: May 4, 2023Corrected: NoCycle: 3
F0560Potential for Harm

Protect a residents' right to refuse some types of non-requested transfers within the nursing home.

Survey: May 4, 2023Corrected: NoCycle: 3
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Mar 10, 2023Corrected: NoCycle: 3
Total Fines
$12,735
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineDec 17, 2025
$12,735

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.83 hrs
National avg: 2.35 hrs
LPN0.59 hrs
National avg: 0.86 hrs
RN1.20 hrs
National avg: 0.68 hrs
Total Nursing3.61 hrs
National avg: 3.89 hrs
Weekend Total3.19 hrs
National avg: 0.00 hrs
Physical Therapist0.11 hrs
National avg: 0.07 hrs
Total Turnover
40.6%
RN Turnover
35.0%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (22)

NameRoleTypeOwnership %Since
191 HACKETT HILL ROAD OPERATIONS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Nov 1, 2014
FC-GEN OPERATIONS INVESTMENT LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 1, 2012
GEN OPERATIONS I LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 1, 2012
GEN OPERATIONS II LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 1, 2012
GENESIS HEALTHCARE INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMar 2, 2015
GENESIS HEALTHCARE LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 1, 2012
GENESIS HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMar 2, 2015
GENESIS NH HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 1, 2014
GENESIS OPERATIONS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ANov 1, 2014
GHC HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 1, 2012
HCCF MANAGEMENT GROUP XI LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 1, 2012
SUN HEALTHCARE GROUP INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMar 2, 2015
SUNDANCE REHABILITATION HOLDCO INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMar 2, 2015
WELLTOWER OP LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2024
ZAC PROPERTIES XI LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 1, 2012
FISHMAN, STEVEN5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/ADec 1, 2012
WHITMAN, ARNOLD5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/ADec 1, 2012
CULLEROT, ELIZABETHOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2024
OJUTALAYO, AYOBAMIOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2024
BERG, MICHAELCORPORATE OFFICERIndividualN/ADec 1, 2012
BRIDGEFORD, LAURACORPORATE OFFICERIndividualN/AJun 1, 2024
MENDELSON, AVICORPORATE OFFICERIndividualN/AJun 1, 2024

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Frequently Asked Questions

What is the CMS rating for Hackett Hill Healthcare Center?▾
Hackett Hill Healthcare Center has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 3/5, and quality measures rating of 5/5. This facility is rated below average.
Has Hackett Hill Healthcare Center had any health inspection violations?▾
Hackett Hill Healthcare Center had 7 deficiency citations in its most recent health inspection (Mar 13, 2025). The facility has been fined a total of $12,735 across 1 fine(s).
What are the staffing levels at Hackett Hill Healthcare Center?▾
Hackett Hill Healthcare Center provides 3.61 total nursing staff hours per resident per day, including 1.20 RN hours, 0.59 LPN hours, and 1.83 nurse aide hours. The total staff turnover rate is 40.6%.
How many beds does Hackett Hill Healthcare Center have?▾
Hackett Hill Healthcare Center has 70 certified beds with an average of 62.7 residents per day, resulting in approximately 90% occupancy. The facility is For profit - Corporation owned and is part of the Genesis Healthcare chain.
Are there other nursing homes near Hackett Hill Healthcare Center?▾
Yes, there are 8 other nursing homes in Manchester, New Hampshire with an average rating of 3.2/5. You can compare all facilities on the Manchester nursing homes page.

Part of Genesis Healthcare

This chain operates 195 facilities. View all →