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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeOhioHanover Healthcare Center

Hanover Healthcare Center

435 Avis Avenue Nw, Massillon, OH 446463308371741
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
2/5
Quality
5/5
Beds
125
certified
2 fine(s) totaling $84,143

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 125 certified beds with an average of 102.3 residents per day (82% occupancy)

• Last health inspection found 18 deficiencies (inspected Aug 19, 2024)

• Has been fined a total of $84,143 across 2 fine(s)

• Total nursing staff: 3.29 hours per resident per day

• Staff turnover rate: 56.4% (high)

• Part of the Communicare Health chain (122 facilities)

Hanover Healthcare Center is a 2-star Medicare and Medicaid certified nursing home in Massillon, Ohio with 125 certified beds. It has been operating since 1973. The facility scored below average compared to Ohio facilities.

Beds
125
Avg Residents/Day
102.3
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jun 8, 1973
Sprinklers
Yes
Council
Resident
County
Stark
Last Inspection
Aug 19, 2024
Deficiencies (Cycle 1)
18
Weighted Score
196.3
Infection Citations
1

Deficiency Citations (55)

F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Jun 25, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jun 25, 2025Corrected: NoCycle: 1
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Jun 25, 2025Corrected: NoCycle: 1
F0676Potential for Harm

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Survey: Jun 25, 2025Corrected: NoCycle: 1
F0680Minimal Harm

Ensure the activities program is directed by a qualified professional.

Survey: Jun 25, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jun 25, 2025Corrected: NoCycle: 1
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Jun 25, 2025Corrected: NoCycle: 1
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Jun 25, 2025Corrected: NoCycle: 1
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Jun 25, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Apr 9, 2025Corrected: NoCycle: 1
F0851Potential for Harm

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Survey: Mar 4, 2025Corrected: NoCycle: 1
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Aug 19, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Aug 19, 2024Corrected: NoCycle: 1
F0685Potential for Harm

Assist a resident in gaining access to vision and hearing services.

Survey: Aug 19, 2024Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Aug 19, 2024Corrected: NoCycle: 1
F0676Potential for Harm

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Survey: Aug 19, 2024Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Aug 19, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 19, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Oct 24, 2024Corrected: NoCycle: 2
F0772Potential for Harm

Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

Survey: Oct 24, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Oct 24, 2024Corrected: NoCycle: 2
F0600Immediate Jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Sep 23, 2024Corrected: NoCycle: 2
F0609Immediate Jeopardy

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Sep 23, 2024Corrected: NoCycle: 2
F0610Immediate Jeopardy

Respond appropriately to all alleged violations.

Survey: Sep 23, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 29, 2024Corrected: NoCycle: 2
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Jun 6, 2024Corrected: NoCycle: 2
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Jun 6, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Jun 6, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Apr 18, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 8, 2024Corrected: NoCycle: 2

+ 25 more deficiencies

Total Fines
$84,143
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineDec 12, 2023
$22,952
FineAug 19, 2024
$61,191

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.94 hrs
National avg: 2.35 hrs
LPN0.65 hrs
National avg: 0.86 hrs
RN0.70 hrs
National avg: 0.68 hrs
Total Nursing3.29 hrs
National avg: 3.89 hrs
Weekend Total2.86 hrs
National avg: 0.00 hrs
Physical Therapist0.04 hrs
National avg: 0.07 hrs
Total Turnover
56.4%
RN Turnover
37.5%
Administrators Left
3

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (21)

NameRoleTypeOwnership %Since
CONSOLIDATED OP CO., LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%May 1, 2020
C.R. STOLTZ IRREVOCABLE TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 28, 2005
CONSOLIDATED HEALTH HOLDINGS, LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 1, 2020
CONSOLIDATED HEALTH LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 1, 2020
I. ROSEDALE IRREVOCABLE TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 28, 2005
NE BAKER HOLDINGS, LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 1, 2020
R.S. WILHEIM IRREVOCABLE TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 28, 2005
RONALD S WILHEIM 2012 SPOUSAL TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 28, 2005
ROSEDALE FAMILY INVESTMENT COMPANY, INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 28, 2005
RRW, LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 28, 2005
S.L. ROSEDALE IRREVOCABLE TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 28, 2005
THE STEPHEN L. ROSEDALE 2012 SPOUSAL TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 28, 2005
WILHEIM FAMILY INVESTMENT COMPANY, INC.5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 28, 2005
AVIS (OHIO) MGMT CO., LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJun 28, 2005
GROVES, DONNAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 14, 2023
HOFFMAN, SCOTTOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 13, 2025
KIBISU, PHILIPOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 27, 2025
ROMEO, DOMINICOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 1, 2023
ROMEO, DOMINICCORPORATE OFFICERIndividualN/AApr 1, 2023
STOLTZ, CHARLESCORPORATE OFFICERIndividualN/AJun 28, 2005
WILHEIM, RONALDCORPORATE OFFICERIndividualN/AJun 28, 2005

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Frequently Asked Questions

What is the CMS rating for Hanover Healthcare Center?▾
Hanover Healthcare Center has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 2/5, and quality measures rating of 5/5. This facility is rated below average.
Has Hanover Healthcare Center had any health inspection violations?▾
Hanover Healthcare Center had 18 deficiency citations in its most recent health inspection (Aug 19, 2024). The facility has been fined a total of $84,143 across 2 fine(s). It also has 1 infection control citation(s).
What are the staffing levels at Hanover Healthcare Center?▾
Hanover Healthcare Center provides 3.29 total nursing staff hours per resident per day, including 0.70 RN hours, 0.65 LPN hours, and 1.94 nurse aide hours. The total staff turnover rate is 56.4%.
How many beds does Hanover Healthcare Center have?▾
Hanover Healthcare Center has 125 certified beds with an average of 102.3 residents per day, resulting in approximately 82% occupancy. The facility is For profit - Corporation owned and is part of the Communicare Health chain.
Are there other nursing homes near Hanover Healthcare Center?▾
Yes, there are 5 other nursing homes in Massillon, Ohio with an average rating of 3.2/5. You can compare all facilities on the Massillon nursing homes page.

Part of Communicare Health

This chain operates 122 facilities. View all →