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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeMichiganHarold and Grace Upjohn Community Care Center

Harold and Grace Upjohn Community Care Center

2400 Portage St, Kalamazoo, MI 490012693814290
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
4/5
Quality
4/5
Beds
87
certified
2 fine(s) totaling $31,186

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 87 certified beds with an average of 85.3 residents per day (98% occupancy)

• Last health inspection found 17 deficiencies (inspected Mar 12, 2025)

• Has been fined a total of $31,186 across 2 fine(s)

• Total nursing staff: 3.55 hours per resident per day

• Staff turnover rate: 47.3%

Harold and Grace Upjohn Community Care Center is a 2-star Medicare and Medicaid certified nursing home in Kalamazoo, Michigan with 87 certified beds. It has been operating since 1967. The facility scored below average compared to Michigan facilities.

Beds
87
Avg Residents/Day
85.3
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1967
Sprinklers
Yes
Council
Resident
County
Kalamazoo
Last Inspection
Mar 12, 2025
Deficiencies (Cycle 1)
17
Weighted Score
110.8
Infection Citations
0

Deficiency Citations (53)

F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0685Potential for Harm

Assist a resident in gaining access to vision and hearing services.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0810Potential for Harm

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0868Potential for Harm

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Dec 27, 2024Corrected: NoCycle: 2
F0684Immediate Jeopardy

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Apr 17, 2024Corrected: NoCycle: 2
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Apr 17, 2024Corrected: NoCycle: 2
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Apr 17, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: May 23, 2024Corrected: NoCycle: 2
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: May 23, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: May 23, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 23, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: May 23, 2024Corrected: NoCycle: 2
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: May 23, 2024Corrected: NoCycle: 2
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: May 23, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 23, 2024Corrected: NoCycle: 2
F0921Potential for Harm

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Survey: May 23, 2024Corrected: NoCycle: 2

+ 23 more deficiencies

Total Fines
$31,186
Number of Fines
2
Payment Denials
1
Total Penalties
3

Penalty History

FineApr 17, 2024
$15,593
FineNov 20, 2023
$15,593
Payment DenialMar 12, 2025
7 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.94 hrs
National avg: 2.35 hrs
LPN0.63 hrs
National avg: 0.86 hrs
RN0.98 hrs
National avg: 0.68 hrs
Total Nursing3.55 hrs
National avg: 3.89 hrs
Weekend Total3.16 hrs
National avg: 0.00 hrs
Physical Therapist0.07 hrs
National avg: 0.07 hrs
Total Turnover
47.3%
RN Turnover
35.3%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (4)

NameRoleTypeOwnership %Since
HERITAGE COMMUNITY OF KALAMAZOO5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jan 1, 1966
OLMSTED, RACHELCORPORATE OFFICERIndividualN/AApr 2, 2016
PRINCE, JAYCORPORATE OFFICERIndividualN/AAug 12, 2013
BARBER, PAULW-2 MANAGING EMPLOYEEIndividualN/AAug 6, 2020

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Frequently Asked Questions

What is the CMS rating for Harold and Grace Upjohn Community Care Center?▾
Harold and Grace Upjohn Community Care Center has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 4/5, and quality measures rating of 4/5. This facility is rated below average.
Has Harold and Grace Upjohn Community Care Center had any health inspection violations?▾
Harold and Grace Upjohn Community Care Center had 17 deficiency citations in its most recent health inspection (Mar 12, 2025). The facility has been fined a total of $31,186 across 2 fine(s).
What are the staffing levels at Harold and Grace Upjohn Community Care Center?▾
Harold and Grace Upjohn Community Care Center provides 3.55 total nursing staff hours per resident per day, including 0.98 RN hours, 0.63 LPN hours, and 1.94 nurse aide hours. The total staff turnover rate is 47.3%.
How many beds does Harold and Grace Upjohn Community Care Center have?▾
Harold and Grace Upjohn Community Care Center has 87 certified beds with an average of 85.3 residents per day, resulting in approximately 98% occupancy. The facility is Non profit - Corporation owned.
Are there other nursing homes near Harold and Grace Upjohn Community Care Center?▾
Yes, there are 5 other nursing homes in Kalamazoo, Michigan with an average rating of 2.3/5. You can compare all facilities on the Kalamazoo nursing homes page.