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HomeMichiganHarold and Grace Upjohn Community Care Center

Harold and Grace Upjohn Community Care Center

2400 Portage St, Kalamazoo, MI 490012693814290Google Maps
2.0on Google(4 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
4/5
Quality
4/5
Beds
87
certified
2 fine(s) totaling $31,186

How Harold and Grace Upjohn Community Care Center Compares in Michigan

Facility results compared with averages for CMS-certified nursing homes in Michigan. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
MI average
3.1/5
Below state average
Health inspection rating
2/5
MI average
2.8/5
Below state average
Staffing rating
4/5
MI average
3.6/5
Above state average
Nursing hours per resident
3.76 hrs/day
MI average
3.99 hrs/day
Below state average
RN hours per resident
0.82 hrs/day
MI average
0.78 hrs/day
Close to state average
Staff turnover
40.7%
MI average
44.1%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the Michigan average of 3.1/5.
Its 2/5 health inspection rating is below the Michigan average of 2.8/5.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
21
deficiency citations
Inspected May 23, 2024
Most recent cycle
21
deficiency citations
Inspected Mar 12, 2025
The two inspection cycles recorded the same number of deficiency citations.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$9,429/mo
Michigan median
Private Room
$10,372/mo
Michigan median
Kalamazoo County 65+
40,516
15.5% of county
County Population
261,426
Kalamazoo County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Harold and Grace Upjohn Community Care Center is a 2-star Medicare and Medicaid certified nursing home in Kalamazoo, Michigan with 87 certified beds. It has been operating since 1967. Its overall CMS rating is 2 out of 5.

Beds
87
Avg Residents/Day
79.7
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1967
Sprinklers
Yes
Council
Resident
County
Kalamazoo
Last Inspection
Mar 12, 2025
Deficiencies (Cycle 1)
21
Weighted Score
130.8
Infection Citations
0

Deficiency Citations (56)

F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Apr 17, 2026Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Apr 17, 2026Corrected: NoCycle: 1
F0921Potential for Harm

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Survey: Apr 17, 2026Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Apr 17, 2026Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Sep 17, 2025Corrected: NoCycle: 1
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0685Potential for Harm

Assist a resident in gaining access to vision and hearing services.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0810Potential for Harm

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0868Potential for Harm

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: Mar 12, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Dec 27, 2024Corrected: NoCycle: 2
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: May 23, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 23, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: May 23, 2024Corrected: NoCycle: 2
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: May 23, 2024Corrected: NoCycle: 2
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: May 23, 2024Corrected: NoCycle: 2
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: May 23, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: May 23, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 23, 2024Corrected: NoCycle: 2

+ 26 more deficiencies

Total Fines
$31,186
Number of Fines
2
Payment Denials
1
Total Penalties
3

Penalty History

FineApr 17, 2024
$15,593
FineNov 20, 2023
$15,593
Payment DenialMar 12, 2025
7 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.10 hrs
National avg: 2.32 hrs
LPN0.84 hrs
National avg: 0.86 hrs
RN0.82 hrs
National avg: 0.69 hrs
Total Nursing3.76 hrs
National avg: 3.86 hrs
Weekend Total3.49 hrs
National avg: 0.00 hrs
Physical Therapist0.08 hrs
National avg: 0.07 hrs
Total Turnover
40.7%
RN Turnover
33.3%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (11)

NameRoleTypeOwnership %Since
HERITAGE COMMUNITY OF KALAMAZOO5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jan 1, 1966
BARNES, AMYCORPORATE DIRECTORIndividualN/ANov 9, 2018
HOUSTON, JORDANCORPORATE DIRECTORIndividualN/ASep 29, 2025
HOUSTON, JORDANCORPORATE OFFICERIndividualN/ASep 29, 2025
BARNES, AMYOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 9, 2018
EASLICK SHIRELY, GERALDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 24, 2025
SMITH, BENJAMINOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2024
HOUSTON, JORDANINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/AMar 19, 2026
BARNES, AMYADP OF THE SNFIndividualN/ANov 9, 2018
EASLICK SHIRELY, GERALDADP OF THE SNFIndividualN/AMar 24, 2025
SMITH, BENJAMINADP OF THE SNFIndividualN/AJul 1, 2024

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Harold and Grace Upjohn Community Care Center and nearby alternatives.

All Michigan facilities
Harold and Grace Upjohn Community Care Center
Kalamazoo, MICurrent facility
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: $31,186
Villa at Borgess Place
Kalamazoo, MI3.6 mi
CMS
2/5
Health
1/5
Staffing
3/5
Recorded fines: $45,130
Medilodge of Portage
Portage, MI4.5 mi
CMS
3/5
Health
2/5
Staffing
4/5
Recorded fines: $35,317
Medilodge of Kalamazoo
Kalamazoo, MI4.5 mi
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: None
Friendship Village
Kalamazoo, MI4.8 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
Medilodge of Westwood
Kalamazoo, MI5.3 mi
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $65,535
The Laurels of Galesburg
Galesburg, MI7.5 mi
CMS
1/5
Health
1/5
Staffing
4/5
Recorded fines: $160,708
FacilityDistanceCMSHealthStaffingRecorded fines
Harold and Grace Upjohn Community Care Center
Kalamazoo, MI · Current facility
—2/52/54/5$31,186
Villa at Borgess Place
Kalamazoo, MI
3.6 mi2/51/53/5$45,130
Medilodge of Portage
Portage, MI
4.5 mi3/52/54/5$35,317
Medilodge of Kalamazoo
Kalamazoo, MI
4.5 mi3/53/54/5None recorded
Friendship Village
Kalamazoo, MI
4.8 mi5/55/55/5None recorded
Medilodge of Westwood
Kalamazoo, MI
5.3 mi1/51/53/5$65,535
The Laurels of Galesburg
Galesburg, MI
7.5 mi1/51/54/5$160,708

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Harold and Grace Upjohn Community Care Center?▾
Harold and Grace Upjohn Community Care Center has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 4/5, and quality measures rating of 4/5. This facility is rated below average.
How much does Harold and Grace Upjohn Community Care Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Michigan is $9,429/month for a semi-private room and $10,372/month for a private room (Genworth/CareScout 2024). Harold and Grace Upjohn Community Care Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Harold and Grace Upjohn Community Care Center had any health inspection violations?▾
Harold and Grace Upjohn Community Care Center had 21 deficiency citations in its most recent health inspection (Mar 12, 2025). The current CMS dataset records 2 fine(s) totaling $31,186.
What are the staffing levels at Harold and Grace Upjohn Community Care Center?▾
Harold and Grace Upjohn Community Care Center provides 3.76 total nursing staff hours per resident per day, including 0.82 RN hours, 0.84 LPN hours, and 2.10 nurse aide hours. The total staff turnover rate is 40.7%.
How many beds does Harold and Grace Upjohn Community Care Center have?▾
Harold and Grace Upjohn Community Care Center has 87 certified beds with an average of 79.7 residents per day, resulting in approximately 92% occupancy. The facility is Non profit - Corporation owned.
Are there other nursing homes near Harold and Grace Upjohn Community Care Center?▾
Yes. This page lists 6 nearby nursing homes in Michigan, including 4 in Kalamazoo. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Harold and Grace Upjohn Community Care Center?▾
On Google Maps, Harold and Grace Upjohn Community Care Center has a rating of 2.0 out of 5 based on 4 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.