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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeOklahomaHeritage Hills Living & Rehabilitation Center

Heritage Hills Living & Rehabilitation Center

411 North West Street, Mcalester, OK 745029184232920
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
3/5
Quality
2/5
Beds
81
certified
This facility has been flagged for abuse.
1 fine(s) totaling $73,288

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 81 certified beds with an average of 55.6 residents per day (69% occupancy)

• Last health inspection found 16 deficiencies (inspected Oct 31, 2024)

• Has been fined a total of $73,288 across 1 fine(s)

• Total nursing staff: 3.44 hours per resident per day

• Staff turnover rate: 48.1%

Heritage Hills Living & Rehabilitation Center is a 1-star Medicare and Medicaid certified nursing home in Mcalester, Oklahoma with 81 certified beds. It has been operating since 1997. The facility scored below average compared to Oklahoma facilities.

Beds
81
Avg Residents/Day
55.6
Ownership
For profit - Individual
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Aug 1, 1997
Sprinklers
Yes
Council
Resident
County
Pittsburg
Last Inspection
Oct 31, 2024
Deficiencies (Cycle 1)
16
Weighted Score
141.0
Infection Citations
0

Deficiency Citations (52)

F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Nov 24, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 24, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Nov 24, 2025Corrected: NoCycle: 1
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Jul 30, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jul 30, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Jul 30, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 30, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 30, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Oct 31, 2024Corrected: NoCycle: 1
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Oct 31, 2024Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Oct 31, 2024Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Oct 31, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 31, 2024Corrected: NoCycle: 1
F0600Actual Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Oct 31, 2024Corrected: NoCycle: 1
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Oct 31, 2024Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Oct 31, 2024Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Dec 27, 2024Corrected: NoCycle: 2
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0638Potential for Harm

Assure that each resident’s assessment is updated at least once every 3 months.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0642Potential for Harm

Ensure a qualified health professional conducts resident assessments.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0661Potential for Harm

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Aug 10, 2023Corrected: NoCycle: 2

+ 22 more deficiencies

Total Fines
$73,288
Number of Fines
1
Payment Denials
1
Total Penalties
2

Penalty History

FineOct 31, 2024
$73,288
Payment DenialOct 31, 2024
2 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.54 hrs
National avg: 2.35 hrs
LPN0.62 hrs
National avg: 0.86 hrs
RN0.27 hrs
National avg: 0.68 hrs
Total Nursing3.44 hrs
National avg: 3.89 hrs
Weekend Total3.44 hrs
National avg: 0.00 hrs
Physical Therapist0.00 hrs
National avg: 0.07 hrs
Total Turnover
48.1%
RN Turnover
0.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Individual
Recent Change
No

Owners & Managers (8)

NameRoleTypeOwnership %Since
1996 REVOCABLE TRUST OF CHARLES F HARDY III5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization49%May 24, 2024
1996 REVOCABLE TRUST OF PATRICIA HARDY5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization51%May 24, 2024
ANDERSON, WILLIAMOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 1, 2024
HARDY, CHARLESOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 1993
HARDY, PATRICIAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 1993
NYSTROM, ASHLIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 22, 2025
HARDY, CHARLESCORPORATE OFFICERIndividualN/AJan 1, 1993
HARDY, PATRICIACORPORATE OFFICERIndividualN/AJan 1, 1993

Nearby Nursing Homes

All Oklahoma facilities

Mitchell Care & Rehab Center

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Quality
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Mcalester Nursing & Rehab

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For profit$17,193 in fines
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New Hope Retirement & Care Center

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For profit$7,371 in fines
Health
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Walnut Grove Care & Rehab Center

McAlester, OK · 80 beds

For profit$40,700 in finesAbuse
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3.7 mi

Frequently Asked Questions

What is the CMS rating for Heritage Hills Living & Rehabilitation Center?▾
Heritage Hills Living & Rehabilitation Center has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 3/5, and quality measures rating of 2/5. This facility is rated below average.
Has Heritage Hills Living & Rehabilitation Center had any health inspection violations?▾
Heritage Hills Living & Rehabilitation Center had 16 deficiency citations in its most recent health inspection (Oct 31, 2024). The facility has been fined a total of $73,288 across 1 fine(s).
What are the staffing levels at Heritage Hills Living & Rehabilitation Center?▾
Heritage Hills Living & Rehabilitation Center provides 3.44 total nursing staff hours per resident per day, including 0.27 RN hours, 0.62 LPN hours, and 2.54 nurse aide hours. The total staff turnover rate is 48.1%.
How many beds does Heritage Hills Living & Rehabilitation Center have?▾
Heritage Hills Living & Rehabilitation Center has 81 certified beds with an average of 55.6 residents per day, resulting in approximately 69% occupancy. The facility is For profit - Individual owned.
Are there other nursing homes near Heritage Hills Living & Rehabilitation Center?▾
Yes, there are 4 other nursing homes in Mcalester, Oklahoma with an average rating of 2.4/5. You can compare all facilities on the Mcalester nursing homes page.