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HomeOklahomaHeritage Hills Living & Rehabilitation Center

Heritage Hills Living & Rehabilitation Center

411 North West Street, Mcalester, OK 745029184232920WebsiteGoogle Maps
3.3on Google(19 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
3/5
Quality
2/5
Beds
81
certified
This facility has been flagged for abuse.
1 fine(s) totaling $73,288

How Heritage Hills Living & Rehabilitation Center Compares in Oklahoma

Facility results compared with averages for CMS-certified nursing homes in Oklahoma. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
OK average
2.7/5
Below state average
Health inspection rating
1/5
OK average
2.8/5
Below state average
Staffing rating
3/5
OK average
2.6/5
Above state average
Nursing hours per resident
3.29 hrs/day
OK average
3.78 hrs/day
Below state average
RN hours per resident
0.28 hrs/day
OK average
0.34 hrs/day
Close to state average
Staff turnover
54.4%
OK average
55.5%
Close to state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the Oklahoma average of 2.7/5.
Its 1/5 health inspection rating is below the Oklahoma average of 2.8/5.
Reported nursing time is 3.29 hours per resident per day, below the state average of 3.78.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
26
deficiency citations
Inspected Aug 10, 2023
Most recent cycle
16
deficiency citations
Inspected Oct 31, 2024
The most recent cycle recorded 10 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$5,996/mo
Oklahoma median
Private Room
$6,844/mo
Oklahoma median
Pittsburg County 65+
8,704
19.9% of county
County Population
43,758
Pittsburg County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Heritage Hills Living & Rehabilitation Center is a 1-star Medicare and Medicaid certified nursing home in Mcalester, Oklahoma with 81 certified beds. It has been operating since 1997. Its overall CMS rating is 1 out of 5.

Beds
81
Avg Residents/Day
56.9
Ownership
For profit - Individual
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Aug 1, 1997
Sprinklers
Yes
Council
Resident
County
Pittsburg
Last Inspection
Oct 31, 2024
Deficiencies (Cycle 1)
16
Weighted Score
141.0
Infection Citations
0

Deficiency Citations (52)

F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Nov 24, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Nov 24, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 24, 2025Corrected: NoCycle: 1
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Jul 30, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jul 30, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 30, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 30, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Jul 30, 2025Corrected: NoCycle: 1
F0600Actual Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Oct 31, 2024Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Oct 31, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 31, 2024Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Oct 31, 2024Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Oct 31, 2024Corrected: NoCycle: 1
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Oct 31, 2024Corrected: NoCycle: 1
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Oct 31, 2024Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Oct 31, 2024Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Dec 27, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Aug 10, 2023Corrected: NoCycle: 2
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Aug 10, 2023Corrected: NoCycle: 2

+ 22 more deficiencies

Total Fines
$73,288
Number of Fines
1
Payment Denials
1
Total Penalties
2

Penalty History

FineOct 31, 2024
$73,288
Payment DenialOct 31, 2024
2 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.44 hrs
National avg: 2.32 hrs
LPN0.57 hrs
National avg: 0.86 hrs
RN0.28 hrs
National avg: 0.69 hrs
Total Nursing3.29 hrs
National avg: 3.86 hrs
Weekend Total3.30 hrs
National avg: 0.00 hrs
Physical Therapist0.00 hrs
National avg: 0.07 hrs
Total Turnover
54.4%
RN Turnover
0.0%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Individual
Recent Change
No

Owners & Managers (16)

NameRoleTypeOwnership %Since
1996 REVOCABLE TRUST OF CHARLES F HARDY IIIDIRECT OWNERSHIP INTERESTOrganizationN/AMay 24, 2024
1996 REVOCABLE TRUST OF PATRICIA HARDYDIRECT OWNERSHIP INTERESTOrganizationN/AMay 24, 2024
HARDY, CHARLESCORPORATE OFFICERIndividualN/AJan 1, 1993
HARDY, PATRICIACORPORATE OFFICERIndividualN/AJan 1, 1993
ANDERSON, WILLIAMOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 1, 2024
HARDY, CHARLESOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 1993
HARDY, PATRICIAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 1993
NYSTROM, ASHLIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 22, 2025
1996 REVOCABLE TRUST OF CHARLES F HARDY IIIADP OF THE SNFOrganizationN/AMay 24, 2024
1996 REVOCABLE TRUST OF PATRICIA HARDYADP OF THE SNFOrganizationN/AMay 24, 2024
FORVIS MAZARS LLPADP OF THE SNFOrganizationN/AFeb 1, 2024
HERITAGE HILLS NURSING PROPERTIESADP OF THE SNFOrganizationN/AMay 24, 2024
ANDERSON, WILLIAMADP OF THE SNFIndividualN/AApr 1, 2024
HARDY, CHARLESADP OF THE SNFIndividualN/AJan 1, 1993
HARDY, PATRICIAADP OF THE SNFIndividualN/AJan 1, 1993
NYSTROM, ASHLIEADP OF THE SNFIndividualN/ADec 22, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Heritage Hills Living & Rehabilitation Center and nearby alternatives.

All Oklahoma facilities
Heritage Hills Living & Rehabilitation Center
Mcalester, OKCurrent facilityAbuse flag
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $73,288
Mitchell Care & Rehab Center
Mcalester, OK2,640 ft
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
Mcalester Nursing & Rehab
Mcalester, OK1.5 mi
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: $17,193
New Hope Retirement & Care Center
Mcalester, OK2.0 mi
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: $7,371
Walnut Grove Care & Rehab Center
McAlester, OK3.7 miAbuse flag
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: $31,460
Beare Manor
Hartshorne, OK15.0 mi
CMS
4/5
Health
3/5
Staffing
3/5
Recorded fines: None
Lakeview Nursing & Rehab
Eufaula, OK25.4 mi
CMS
4/5
Health
4/5
Staffing
2/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Heritage Hills Living & Rehabilitation Center
Mcalester, OK · Current facility
—1/51/53/5$73,288
Mitchell Care & Rehab Center
Mcalester, OK
2,640 ft4/54/53/5None recorded
Mcalester Nursing & Rehab
Mcalester, OK
1.5 mi1/52/51/5$17,193
New Hope Retirement & Care Center
Mcalester, OK
2.0 mi2/52/54/5$7,371
Walnut Grove Care & Rehab Center
McAlester, OK
3.7 mi2/52/52/5$31,460
Beare Manor
Hartshorne, OK
15.0 mi4/53/53/5None recorded
Lakeview Nursing & Rehab
Eufaula, OK
25.4 mi4/54/52/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Heritage Hills Living & Rehabilitation Center?▾
Heritage Hills Living & Rehabilitation Center has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 3/5, and quality measures rating of 2/5. This facility is rated below average.
How much does Heritage Hills Living & Rehabilitation Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Oklahoma is $5,996/month for a semi-private room and $6,844/month for a private room (Genworth/CareScout 2024). Heritage Hills Living & Rehabilitation Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Heritage Hills Living & Rehabilitation Center had any health inspection violations?▾
Heritage Hills Living & Rehabilitation Center had 16 deficiency citations in its most recent health inspection (Oct 31, 2024). The current CMS dataset records 1 fine(s) totaling $73,288.
What are the staffing levels at Heritage Hills Living & Rehabilitation Center?▾
Heritage Hills Living & Rehabilitation Center provides 3.29 total nursing staff hours per resident per day, including 0.28 RN hours, 0.57 LPN hours, and 2.44 nurse aide hours. The total staff turnover rate is 54.4%.
How many beds does Heritage Hills Living & Rehabilitation Center have?▾
Heritage Hills Living & Rehabilitation Center has 81 certified beds with an average of 56.9 residents per day, resulting in approximately 70% occupancy. The facility is For profit - Individual owned.
Are there other nursing homes near Heritage Hills Living & Rehabilitation Center?▾
Yes. This page lists 6 nearby nursing homes in Oklahoma, including 4 in Mcalester. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Heritage Hills Living & Rehabilitation Center?▾
On Google Maps, Heritage Hills Living & Rehabilitation Center has a rating of 3.3 out of 5 based on 19 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.