• CMS rates this facility 2/5 stars (below average)
• Has 55 certified beds with an average of 35 residents per day (64% occupancy)
• Last health inspection found 14 deficiencies (inspected Nov 7, 2024)
• Has been fined a total of $7,371 across 1 fine(s)
• Total nursing staff: 3.95 hours per resident per day
• Staff turnover rate: 65.5% (high)
New Hope Retirement & Care Center is a 2-star Medicare and Medicaid certified nursing home in Mcalester, Oklahoma with 55 certified beds. It has been operating since 2000. The facility scored below average compared to Oklahoma facilities.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide safe and appropriate respiratory care for a resident when needed.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ensure each resident receives an accurate assessment.
Provide safe, appropriate pain management for a resident who requires such services.
Post nurse staffing information every day.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide safe and appropriate respiratory care for a resident when needed.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ASPIRE MANAGEMENT LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | N/A | Oct 11, 2016 |
| MONTGOMERY, THOMAS | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | N/A | Oct 11, 2016 |
| ASPIRE MANAGEMENT LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Oct 11, 2016 |
| COOLEY, CHELSEY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 4, 2021 |
| MONTGOMERY, THOMAS | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 11, 2016 |
| COOLEY, CHELSEY | W-2 MANAGING EMPLOYEE | Individual | N/A | Apr 4, 2021 |