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HomeTennesseeHighlands Health and Rehabilitation Center

Highlands Health and Rehabilitation Center

3549 Norriswood, Memphis, TN 381119013257820WebsiteGoogle Maps
3.6on Google(70 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
2/5
Quality
3/5
Beds
180
certified
Last health inspection was more than 2 years ago.

How Highlands Health and Rehabilitation Center Compares in Tennessee

Facility results compared with averages for CMS-certified nursing homes in Tennessee. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
TN average
3.0/5
Below state average
Health inspection rating
2/5
TN average
2.9/5
Below state average
Staffing rating
2/5
TN average
2.4/5
Below state average
Nursing hours per resident
3.22 hrs/day
TN average
3.80 hrs/day
Below state average
RN hours per resident
0.48 hrs/day
TN average
0.60 hrs/day
Below state average
Staff turnover
53.6%
TN average
48.9%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the Tennessee average of 3.0/5.
Its 2/5 health inspection rating is below the Tennessee average of 2.9/5.
Reported nursing time is 3.22 hours per resident per day, below the state average of 3.80.
Reported RN time is 0.48 hours per resident per day, below the state average of 0.60.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
3
deficiency citations
Inspected Oct 22, 2019
Most recent cycle
8
deficiency citations
Inspected Aug 11, 2022
The most recent cycle recorded 5 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$7,452/mo
Tennessee median
Private Room
$8,365/mo
Tennessee median
Shelby County 65+
131,753
14.2% of county
County Population
926,440
Shelby County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Highlands Health and Rehabilitation Center is a 2-star Medicare and Medicaid certified nursing home in Memphis, Tennessee with 180 certified beds. It has been operating since 1984. Its overall CMS rating is 2 out of 5.

Beds
180
Avg Residents/Day
157.6
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jun 25, 1984
Sprinklers
Yes
Council
Resident
County
Shelby
Last Inspection
Aug 11, 2022
Deficiencies (Cycle 1)
8
Weighted Score
45.0
Infection Citations
0

Deficiency Citations (16)

F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 10, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 14, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 11, 2022Corrected: NoCycle: 1
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Aug 11, 2022Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Aug 11, 2022Corrected: NoCycle: 1
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Aug 11, 2022Corrected: NoCycle: 1
F0694Potential for Harm

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Survey: Aug 11, 2022Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 11, 2022Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Oct 22, 2019Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Oct 22, 2019Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 22, 2019Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Dec 6, 2018Corrected: NoCycle: 3
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Dec 6, 2018Corrected: NoCycle: 3
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Dec 6, 2018Corrected: NoCycle: 3
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Dec 6, 2018Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Dec 6, 2018Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.83 hrs
National avg: 2.32 hrs
LPN0.92 hrs
National avg: 0.86 hrs
RN0.48 hrs
National avg: 0.69 hrs
Total Nursing3.22 hrs
National avg: 3.86 hrs
Weekend Total2.83 hrs
National avg: 0.00 hrs
Physical Therapist0.07 hrs
National avg: 0.07 hrs
Total Turnover
53.6%
RN Turnover
50.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (11)

NameRoleTypeOwnership %Since
THE BAY AT HIGHLANDS HOLDCO LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jun 1, 2022
BL CAPITAL GROUP HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization10%Jun 1, 2022
LEGACY SNF OPCO HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization13%Jun 1, 2022
LEGACY SNF OPCO HOLDINGS TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization13%Jun 1, 2022
TN2 OPCO HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization25%Jun 1, 2022
PAUL, CHARLOTTEW-2 MANAGING EMPLOYEEIndividualN/AJun 20, 2022
RUVEL, MENACHEMCORPORATE OFFICERIndividualN/AJun 1, 2022
WEINBERG, YISROELCORPORATE OFFICERIndividualN/AJun 1, 2022
CHAMPION CARE LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJun 1, 2022
RUVEL, MENACHEMOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2022
WEINBERG, YISROELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2022

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Highlands Health and Rehabilitation Center and nearby alternatives.

All Tennessee facilities
Highlands Health and Rehabilitation Center
Memphis, TNCurrent facility
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: None
Allen Morgan Health and Rehabilitation Center
Memphis, TN0 ft
CMS
5/5
Health
5/5
Staffing
4/5
Recorded fines: None
Shelby Oaks Post Acute
Memphis, TN2.6 miAbuse flag
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $83,589
Midtown Center for Health and Rehabilitation
Memphis, TN3.3 mi
CMS
2/5
Health
3/5
Staffing
1/5
Recorded fines: $188,379
Majestic Gardens at Memphis Rehab & Snc
Memphis, TN3.3 mi
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $810,404
Delta Blues Health & Rehabilitation
Memphis, TN4.6 mi
CMS
2/5
Health
2/5
Staffing
1/5
Recorded fines: $8,281
Signature Healthcare of Memphis
Memphis, TN5.6 mi
CMS
5/5
Health
5/5
Staffing
2/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Highlands Health and Rehabilitation Center
Memphis, TN · Current facility
—2/52/52/5None recorded
Allen Morgan Health and Rehabilitation Center
Memphis, TN
0 ft5/55/54/5None recorded
Shelby Oaks Post Acute
Memphis, TN
2.6 mi1/51/51/5$83,589
Midtown Center for Health and Rehabilitation
Memphis, TN
3.3 mi2/53/51/5$188,379
Majestic Gardens at Memphis Rehab & Snc
Memphis, TN
3.3 mi1/51/51/5$810,404
Delta Blues Health & Rehabilitation
Memphis, TN
4.6 mi2/52/51/5$8,281
Signature Healthcare of Memphis
Memphis, TN
5.6 mi5/55/52/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Highlands Health and Rehabilitation Center?▾
Highlands Health and Rehabilitation Center has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 3/5. This facility is rated below average.
How much does Highlands Health and Rehabilitation Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Tennessee is $7,452/month for a semi-private room and $8,365/month for a private room (Genworth/CareScout 2024). Highlands Health and Rehabilitation Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Highlands Health and Rehabilitation Center had any health inspection violations?▾
Highlands Health and Rehabilitation Center had 8 deficiency citations in its most recent health inspection (Aug 11, 2022). The current CMS dataset records no fines for this facility.
What are the staffing levels at Highlands Health and Rehabilitation Center?▾
Highlands Health and Rehabilitation Center provides 3.22 total nursing staff hours per resident per day, including 0.48 RN hours, 0.92 LPN hours, and 1.83 nurse aide hours. The total staff turnover rate is 53.6%.
How many beds does Highlands Health and Rehabilitation Center have?▾
Highlands Health and Rehabilitation Center has 180 certified beds with an average of 157.6 residents per day, resulting in approximately 88% occupancy. The facility is For profit - Corporation owned and is part of the Champion Care chain.
Are there other nursing homes near Highlands Health and Rehabilitation Center?▾
Yes. This page lists 6 nearby nursing homes in Tennessee, including 6 in Memphis. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Highlands Health and Rehabilitation Center?▾
On Google Maps, Highlands Health and Rehabilitation Center has a rating of 3.6 out of 5 based on 70 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.

Part of Champion Care

This chain operates 22 facilities. View all →