CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in New York. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Highlands Living Center is a 2-star Medicare and Medicaid certified nursing home in Pittsford, New York with 122 certified beds. It has been operating since 1995. Its overall CMS rating is 2 out of 5.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| BUSARI, SAMUEL | CORPORATE OFFICER | Individual | N/A | Jul 14, 2021 |
| GARRETT, ELIZABETH | CORPORATE OFFICER | Individual | N/A | Jan 1, 2011 |
| HALL, WILLIAM | CORPORATE OFFICER | Individual | N/A | Jan 1, 2011 |
| LATELLA, ROBERT | CORPORATE OFFICER | Individual | N/A | Jan 1, 2011 |
| MAGEE, ROBBIE | CORPORATE OFFICER | Individual | N/A | Jan 1, 2011 |
| MCCANN, ROBERT | CORPORATE OFFICER | Individual | N/A | Oct 1, 2012 |
| RIORDAN, MICHAEL | CORPORATE OFFICER | Individual | N/A | Jan 1, 2011 |
| VANSTRYDONCK, GERALD | CORPORATE OFFICER | Individual | N/A | Jan 1, 2011 |
| YALE, ELIZABETH | CORPORATE OFFICER | Individual | N/A | Jul 31, 2023 |
| STRONG PARTNERS HEALTHSYSTEM, INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Mar 16, 1995 |
| BUSARI, SAMUEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 14, 2021 |
| NICHOLAS, NIRMALA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 7, 2003 |
| STRONG PARTNERS HEALTHSYSTEM, INC | TRUSTEE OF THE SNF | Organization | N/A | Mar 16, 1995 |
| STRONG PARTNERS HEALTHSYSTEM, INC | ADP OF THE SNF | Organization | N/A | Mar 4, 2025 |
| BUSARI, SAMUEL | ADP OF THE SNF | Individual | N/A | Mar 4, 2025 |
| NICHOLAS, NIRMALA | ADP OF THE SNF | Individual | N/A | Mar 4, 2025 |
| YALE, ELIZABETH | ADP OF THE SNF | Individual | N/A | Dec 23, 2024 |
Compare CMS ratings and recorded fines for Highlands Living Center and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.