• CMS rates this facility 2/5 stars (below average)
• Has 122 certified beds with an average of 114.9 residents per day (94% occupancy)
• Last health inspection found 8 deficiencies (inspected Feb 19, 2025)
• No fines on record
• Total nursing staff: 3.52 hours per resident per day
• Staff turnover rate: 66.0% (high)
Highlands Living Center is a 2-star Medicare and Medicaid certified nursing home in Pittsford, New York with 122 certified beds. It has been operating since 1995. The facility scored below average compared to New York facilities.
Respond appropriately to all alleged violations.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure medication error rates are not 5 percent or greater.
Ensure that residents are free from significant medication errors.
Provide and implement an infection prevention and control program.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Provide enough food/fluids to maintain a resident's health.
Provide safe and appropriate respiratory care for a resident when needed.
Provide or obtain dental services for each resident.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Post nurse staffing information every day.
Provide and implement an infection prevention and control program.
Report COVID19 data to residents and families.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| STRONG PARTNERS HEALTHSYSTEM, INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Mar 16, 1995 |
| BUSARI, SAMUEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 14, 2021 |
| NICHOLAS, NIRMALA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 7, 2003 |
| BUSARI, SAMUEL | CORPORATE OFFICER | Individual | N/A | Jul 14, 2021 |
| GARRETT, ELIZABETH | CORPORATE OFFICER | Individual | N/A | Jan 1, 2011 |
| HALL, WILLIAM | CORPORATE OFFICER | Individual | N/A | Jan 1, 2011 |
| LATELLA, ROBERT | CORPORATE OFFICER | Individual | N/A | Jan 1, 2011 |
| MAGEE, ROBBIE | CORPORATE OFFICER | Individual | N/A | Jan 1, 2011 |
| MCCANN, ROBERT | CORPORATE OFFICER | Individual | N/A | Oct 1, 2012 |
| RIORDAN, MICHAEL | CORPORATE OFFICER | Individual | N/A | Jan 1, 2011 |
| VANSTRYDONCK, GERALD | CORPORATE OFFICER | Individual | N/A | Jan 1, 2011 |
| YALE, ELIZABETH | CORPORATE OFFICER | Individual | N/A | Jul 31, 2023 |