• CMS rates this facility 4/5 stars (above average)
• Has 200 certified beds with an average of 168.7 residents per day (84% occupancy)
• Last health inspection found 7 deficiencies (inspected Dec 26, 2023)
• No fines on record
• Total nursing staff: 4.55 hours per resident per day
• Staff turnover rate: 46.2%
The Friendly Home is a 4-star Medicare and Medicaid certified nursing home in Rochester, New York with 200 certified beds. It has been operating since 1976. The facility scored above average compared to New York facilities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that residents are free from significant medication errors.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide and implement an infection prevention and control program.
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Keep all essential equipment working safely.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Provide and implement an infection prevention and control program.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| JOHNSON, CHRISTINE | CORPORATE DIRECTOR | Individual | N/A | Sep 2, 2015 |
| BAIER, DANIEL | CORPORATE OFFICER | Individual | N/A | Jan 1, 2014 |
| BROWN, AMANDA | CORPORATE OFFICER | Individual | N/A | Dec 6, 2022 |
| COOPER, GLEN | CORPORATE OFFICER | Individual | N/A | Aug 17, 2015 |
| WILBORN, KIMBERLY | CORPORATE OFFICER | Individual | N/A | Jan 1, 2014 |
| BROWN, AMANDA | W-2 MANAGING EMPLOYEE | Individual | N/A | Dec 6, 2022 |
| JOHNSON, CHRISTINE | W-2 MANAGING EMPLOYEE | Individual | N/A | Sep 2, 2015 |