• CMS rates this facility 4/5 stars (above average)
• Has 39 certified beds with an average of 36.2 residents per day (93% occupancy)
• Last health inspection found 5 deficiencies (inspected Dec 4, 2025)
• Has been fined a total of $33,813 across 1 fine(s)
• Total nursing staff: 3.89 hours per resident per day
• Staff turnover rate: 59.6% (high)
• Part of the Atrium Centers chain (26 facilities)
Hillcrest Nursing and Rehabilitation Community is a 4-star Medicare and Medicaid certified nursing home in North Muskegon, Michigan with 39 certified beds. It has been operating since 1992. The facility scored above average compared to Michigan facilities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure medication error rates are not 5 percent or greater.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Provide activities to meet all resident's needs.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide and implement an infection prevention and control program.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide and implement an infection prevention and control program.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide enough food/fluids to maintain a resident's health.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ATRIUM CENTERS, INC. | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Oct 1, 2007 |
| AMICUS CAPITAL HOLDINGS INC ESOP | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 100% | Jan 1, 2021 |
| ATRIUM CENTERS MANAGEMENT LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Oct 1, 2007 |
| ALBRIGHT ROSS, SUSAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2018 |
| LOCKHART, DENNIS | CORPORATE DIRECTOR | Individual | N/A | Aug 1, 2003 |
| BAILEY, ESSEL | CORPORATE OFFICER | Individual | N/A | Nov 1, 2007 |
| FINNEY, DONALD | CORPORATE OFFICER | Individual | N/A | Jan 1, 2003 |
| ROCCA, MICHAEL | CORPORATE OFFICER | Individual | N/A | Jun 14, 2021 |
| WOZNIAK, KIMBERLY | W-2 MANAGING EMPLOYEE | Individual | N/A | Jul 22, 2021 |
This chain operates 26 facilities. View all →