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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeMichiganHillcrest Nursing and Rehabilitation Community

Hillcrest Nursing and Rehabilitation Community

695 Mitzi Street, North Muskegon, MI 494452317441641
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
3/5
Staffing
3/5
Quality
5/5
Beds
39
certified
1 fine(s) totaling $33,813

Key Findings

• CMS rates this facility 4/5 stars (above average)

• Has 39 certified beds with an average of 36.2 residents per day (93% occupancy)

• Last health inspection found 5 deficiencies (inspected Dec 4, 2025)

• Has been fined a total of $33,813 across 1 fine(s)

• Total nursing staff: 3.89 hours per resident per day

• Staff turnover rate: 59.6% (high)

• Part of the Atrium Centers chain (26 facilities)

Hillcrest Nursing and Rehabilitation Community is a 4-star Medicare and Medicaid certified nursing home in North Muskegon, Michigan with 39 certified beds. It has been operating since 1992. The facility scored above average compared to Michigan facilities.

Beds
39
Avg Residents/Day
36.2
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Aug 1, 1992
Sprinklers
Yes
Council
Resident
County
Muskegon
Last Inspection
Dec 4, 2025
Deficiencies (Cycle 1)
5
Weighted Score
55.0
Infection Citations
3

Deficiency Citations (22)

F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 28, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Dec 4, 2025Corrected: NoCycle: 1
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Dec 4, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Dec 4, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Dec 4, 2025Corrected: NoCycle: 1
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: Mar 11, 2024Corrected: NoCycle: 2
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 11, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Oct 16, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Oct 16, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Oct 16, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 16, 2024Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: May 5, 2023Corrected: NoCycle: 3
F0684Actual Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 5, 2023Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: May 5, 2023Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 5, 2023Corrected: NoCycle: 3
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Oct 3, 2023Corrected: NoCycle: 3
F0676Potential for Harm

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Survey: Oct 3, 2023Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Oct 3, 2023Corrected: NoCycle: 3
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Oct 3, 2023Corrected: NoCycle: 3
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Oct 3, 2023Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Oct 3, 2023Corrected: NoCycle: 3
F0849Potential for Harm

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Survey: Oct 3, 2023Corrected: NoCycle: 3
Total Fines
$33,813
Number of Fines
1
Payment Denials
1
Total Penalties
2

Penalty History

FineMay 5, 2023
$33,813
Payment DenialMar 11, 2024
34 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.32 hrs
National avg: 2.35 hrs
LPN0.97 hrs
National avg: 0.86 hrs
RN0.60 hrs
National avg: 0.68 hrs
Total Nursing3.89 hrs
National avg: 3.89 hrs
Weekend Total3.41 hrs
National avg: 0.00 hrs
Physical Therapist0.11 hrs
National avg: 0.07 hrs
Total Turnover
59.6%
RN Turnover
50.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (9)

NameRoleTypeOwnership %Since
ATRIUM CENTERS, INC.5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Oct 1, 2007
AMICUS CAPITAL HOLDINGS INC ESOP5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization100%Jan 1, 2021
ATRIUM CENTERS MANAGEMENT LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AOct 1, 2007
ALBRIGHT ROSS, SUSANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2018
LOCKHART, DENNISCORPORATE DIRECTORIndividualN/AAug 1, 2003
BAILEY, ESSELCORPORATE OFFICERIndividualN/ANov 1, 2007
FINNEY, DONALDCORPORATE OFFICERIndividualN/AJan 1, 2003
ROCCA, MICHAELCORPORATE OFFICERIndividualN/AJun 14, 2021
WOZNIAK, KIMBERLYW-2 MANAGING EMPLOYEEIndividualN/AJul 22, 2021

Frequently Asked Questions

What is the CMS rating for Hillcrest Nursing and Rehabilitation Community?▾
Hillcrest Nursing and Rehabilitation Community has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 3/5, and quality measures rating of 5/5. This facility is rated above average.
Has Hillcrest Nursing and Rehabilitation Community had any health inspection violations?▾
Hillcrest Nursing and Rehabilitation Community had 5 deficiency citations in its most recent health inspection (Dec 4, 2025). The facility has been fined a total of $33,813 across 1 fine(s). It also has 3 infection control citation(s).
What are the staffing levels at Hillcrest Nursing and Rehabilitation Community?▾
Hillcrest Nursing and Rehabilitation Community provides 3.89 total nursing staff hours per resident per day, including 0.60 RN hours, 0.97 LPN hours, and 2.32 nurse aide hours. The total staff turnover rate is 59.6%.
How many beds does Hillcrest Nursing and Rehabilitation Community have?▾
Hillcrest Nursing and Rehabilitation Community has 39 certified beds with an average of 36.2 residents per day, resulting in approximately 93% occupancy. The facility is For profit - Corporation owned and is part of the Atrium Centers chain.

Part of Atrium Centers

This chain operates 26 facilities. View all →