• CMS rates this facility 1/5 stars (below average)
• Has 160 certified beds with an average of 143.5 residents per day (90% occupancy)
• Last health inspection found 15 deficiencies (inspected Aug 15, 2025)
• Has been fined a total of $105,537 across 11 fine(s)
• Total nursing staff: 3.21 hours per resident per day
• Staff turnover rate: 63.9% (high)
• Part of the Personal Healthcare Management chain (18 facilities)
Massena Rehabilitation & Nursing Center is a 1-star Medicare and Medicaid certified nursing home in Massena, New York with 160 certified beds. It has been operating since 1977. The facility scored below average compared to New York facilities.
Ensure that residents are fully informed and understand their health status, care and treatments.
Ensure residents have reasonable access to and privacy in their use of communication methods.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Provide and implement an infection prevention and control program.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Provide and implement an infection prevention and control program.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Post nurse staffing information every day.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide enough food/fluids to maintain a resident's health.
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
+ 12 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| BEIM, ESTHER | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 38% | Jan 15, 2018 |
| WALDEN, CHAYA | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 15% | Jan 15, 2018 |
| ZAGELBAUM, BATIA | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 27% | Jan 15, 2018 |
| ZAGELBAUM, YECHIEL | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 21% | Dec 31, 2020 |
| GARRITY, MICHELLE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 23, 2024 |
| OSTROVITSKY, ISRAEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 30, 2019 |
| BARTH, ALEXANDER | CORPORATE OFFICER | Individual | N/A | Jan 15, 2018 |
This chain operates 18 facilities. View all →