• CMS rates this facility 1/5 stars (below average)
• Has 100 certified beds with an average of 88.7 residents per day (89% occupancy)
• Last health inspection found 17 deficiencies (inspected Mar 5, 2025)
• Has been fined a total of $49,897 across 1 fine(s)
• Total nursing staff: 2.26 hours per resident per day
• Staff turnover rate: 59.1% (high)
• Part of the Reliant Care Management chain (30 facilities)
Milan Health Care Center is a 1-star Medicare and Medicaid certified nursing home in Milan, Missouri with 100 certified beds. It has been operating since 1984. The facility scored below average compared to Missouri facilities.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Reasonably accommodate the needs and preferences of each resident.
Assess the resident when there is a significant change in condition
Ensure each resident receives an accurate assessment.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Respond appropriately to all alleged violations.
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ensure each resident receives an accurate assessment.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Ensure services provided by the nursing facility meet professional standards of quality.
Provide care and assistance to perform activities of daily living for any resident who is unable.
+ 15 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| RELIANT CARE INVESTORS INC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jan 28, 2011 |
| RICHARD J DESTEFANE REVOCABLE LIVING TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 100% | Mar 1, 2018 |
| RELIANT CARE MANAGEMENT COMPANY LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 28, 2011 |
| DESTEFANE, RICHARD | CORPORATE OFFICER | Individual | N/A | Jan 28, 2011 |
| JONES, DELYNNA | W-2 MANAGING EMPLOYEE | Individual | N/A | Jul 29, 2017 |
This chain operates 30 facilities. View all →