• CMS rates this facility 4/5 stars (above average)
• Has 50 certified beds with an average of 43.3 residents per day (87% occupancy)
• Last health inspection found 4 deficiencies (inspected Dec 3, 2025)
• No fines on record
• Total nursing staff: 3.58 hours per resident per day
• Staff turnover rate: 48.9%
• Part of the North Shore Healthcare chain (58 facilities)
Monroe Health Services is a 4-star Medicare and Medicaid certified nursing home in Monroe, Wisconsin with 50 certified beds. It has been operating since 1978. The facility scored above average compared to Wisconsin facilities.
Protect a residents' right to refuse some types of non-requested transfers within the nursing home.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide enough food/fluids to maintain a resident's health.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Protect each resident from the wrongful use of the resident's belongings or money.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure medication error rates are not 5 percent or greater.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Implement a program that monitors antibiotic use.
Provide or get specialized rehabilitative services as required for a resident.
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| NSHF OPERATIONS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jul 24, 2017 |
| BAUMANN, TROY | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 40% | Jun 29, 2017 |
| HOEHN, JEFFREY | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 40% | Jun 29, 2017 |
| MILLS, DAVID | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 20% | Jun 29, 2017 |
| NORTH SHORE HEALTHCARE LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Oct 1, 2017 |
| BAUMANN, TROY | CORPORATE DIRECTOR | Individual | N/A | Jun 29, 2017 |
| HOEHN, JEFFREY | CORPORATE DIRECTOR | Individual | N/A | Jun 29, 2017 |
| BAUMANN, TROY | W-2 MANAGING EMPLOYEE | Individual | N/A | Jun 29, 2017 |
This chain operates 58 facilities. View all →