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HomeOhioNew Albany Care Center

New Albany Care Center

5691 Thompson Road, Columbus, OH 432306148558866WebsiteGoogle Maps
3.7on Google(77 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
3/5
Quality
4/5
Beds
67
certified
1 fine(s) totaling $12,149

How New Albany Care Center Compares in Ohio

Facility results compared with averages for CMS-certified nursing homes in Ohio. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
OH average
3.2/5
Below state average
Health inspection rating
2/5
OH average
2.8/5
Below state average
Staffing rating
3/5
OH average
2.4/5
Above state average
Nursing hours per resident
4.01 hrs/day
OH average
3.68 hrs/day
Above state average
RN hours per resident
0.92 hrs/day
OH average
0.64 hrs/day
Above state average
Staff turnover
42.5%
OH average
48.7%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the Ohio average of 3.2/5.
Its 2/5 health inspection rating is below the Ohio average of 2.8/5.
Reported nursing time is 4.01 hours per resident per day, above the state average of 3.68.
Reported RN time is 0.92 hours per resident per day, above the state average of 0.64.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
21
deficiency citations
Inspected Aug 22, 2022
Most recent cycle
12
deficiency citations
Inspected Feb 6, 2025
The most recent cycle recorded 9 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$7,908/mo
Ohio median
Private Room
$8,821/mo
Ohio median
Franklin County 65+
164,663
12.5% of county
County Population
1,318,149
Franklin County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

New Albany Care Center is a 2-star Medicare and Medicaid certified nursing home in Columbus, Ohio with 67 certified beds. It has been operating since 1998. Its overall CMS rating is 2 out of 5.

Beds
67
Avg Residents/Day
60
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Apr 1, 1998
Sprinklers
Yes
Council
Both
County
Franklin
Last Inspection
Feb 6, 2025
Deficiencies (Cycle 1)
12
Weighted Score
73.0
Infection Citations
0

Deficiency Citations (36)

F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 6, 2025Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Feb 6, 2025Corrected: NoCycle: 1
F0567Potential for Harm

Honor the resident's right to manage his or her financial affairs.

Survey: Feb 6, 2025Corrected: NoCycle: 1
F0569Potential for Harm

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Survey: Feb 6, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Feb 6, 2025Corrected: NoCycle: 1
F0685Potential for Harm

Assist a resident in gaining access to vision and hearing services.

Survey: Feb 6, 2025Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Feb 6, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Feb 6, 2025Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Feb 6, 2025Corrected: NoCycle: 1
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Feb 6, 2025Corrected: NoCycle: 1
F0805Potential for Harm

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Survey: Feb 6, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 6, 2025Corrected: NoCycle: 1
F0684Actual Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Dec 17, 2024Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Dec 17, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Dec 17, 2024Corrected: NoCycle: 2
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 20, 2024Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Jul 12, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Aug 22, 2022Corrected: NoCycle: 2
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Aug 22, 2022Corrected: NoCycle: 2
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Aug 22, 2022Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Aug 22, 2022Corrected: NoCycle: 2
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Aug 22, 2022Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 22, 2022Corrected: NoCycle: 2
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Aug 22, 2022Corrected: NoCycle: 2
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Aug 22, 2022Corrected: NoCycle: 2
F0740Potential for Harm

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Survey: Aug 22, 2022Corrected: NoCycle: 2
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Aug 22, 2022Corrected: NoCycle: 2
F0881Potential for Harm

Implement a program that monitors antibiotic use.

Survey: Aug 22, 2022Corrected: NoCycle: 2
F0607Minimal Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Aug 22, 2022Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Jul 12, 2023Corrected: NoCycle: 3

+ 6 more deficiencies

Total Fines
$12,149
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineDec 17, 2024
$12,149

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.16 hrs
National avg: 2.32 hrs
LPN0.93 hrs
National avg: 0.86 hrs
RN0.92 hrs
National avg: 0.69 hrs
Total Nursing4.01 hrs
National avg: 3.86 hrs
Weekend Total3.38 hrs
National avg: 0.00 hrs
Physical Therapist0.08 hrs
National avg: 0.07 hrs
Total Turnover
42.5%
RN Turnover
43.8%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (30)

NameRoleTypeOwnership %Since
OM HOLDCO 2 LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jun 1, 2022
OPTALIS LP INVESTORS 2 LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization10%Jun 1, 2022
SNW LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization30%Jun 1, 2022
OPTUM MANAGEMENT SOLUTIONS. INCINDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2022
SIENA LENDING GROUP LLC5% OR GREATER SECURITY INTERESTOrganizationN/AJun 1, 2022
PATEL, RAJANMANAGING CONTROL - GOVERNING BODYIndividualN/AJun 1, 2022
SHARON, ROBERTMANAGING CONTROL - GOVERNING BODYIndividualN/AMay 13, 2024
OPTUM MANAGEMENT SOLUTIONS. INCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJun 1, 2022
GILLILAND, KACYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2022
NDIFE, ANITAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2025
OSSO, MELISSAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2025
PATEL, RAJANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2022
SHARON, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 13, 2024
DUNN, CHARLESINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/ANov 25, 2025
SHAH, HEMANTINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/ANov 25, 2025
CHARLES FRANKLIN LLCADP OF THE SNFOrganizationN/AJun 1, 2022
CHARLES WESTLAND LLCADP OF THE SNFOrganizationN/AJun 1, 2022
HEMANT SHAH 2018 IRREVOCABLE TRUSTADP OF THE SNFOrganizationN/AJun 1, 2022
OM HOLDCO 2 LLCADP OF THE SNFOrganizationN/AJun 1, 2022
OPTALIS LP INVESTORS 2 LLCADP OF THE SNFOrganizationN/AJun 1, 2022
OPTUM MANAGEMENT SOLUTIONS. INCADP OF THE SNFOrganizationN/ANov 25, 2025
PAAR 108 LLCADP OF THE SNFOrganizationN/AJun 1, 2022
PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O AARNA R. PATELADP OF THE SNFOrganizationN/AJun 1, 2022
PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O ANSH R. PATELADP OF THE SNFOrganizationN/AJun 1, 2022
PINAL R. PATEL 2020 IRREVOCABLE FAMILY TRUST UAD 10-6-2020ADP OF THE SNFOrganizationN/AJun 1, 2022
RAJAN G PATEL 2020 IRR FAM TR UAD 12-3-2020ADP OF THE SNFOrganizationN/AJun 1, 2022
SNW LLCADP OF THE SNFOrganizationN/AJun 1, 2022
GILLILAND, KACYADP OF THE SNFIndividualN/ANov 25, 2025
NDIFE, ANITAADP OF THE SNFIndividualN/ANov 25, 2025
SHARON, ROBERTADP OF THE SNFIndividualN/AJun 1, 2022

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for New Albany Care Center and nearby alternatives.

All Ohio facilities
New Albany Care Center
Columbus, OHCurrent facility
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $12,149
The Laurels of Gahanna
Columbus, OH1.3 mi
CMS
2/5
Health
1/5
Staffing
4/5
Recorded fines: $164,617
Otterbein Gahanna
Gahanna, OH1.6 mi
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: None
Otterbein New Albany
New Albany, OH2.0 mi
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: None
Wesley Woods at New Albany
New Albany, OH2.3 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Smiths MILL Health Campus
New Albany, OH3.1 mi
CMS
3/5
Health
2/5
Staffing
3/5
Recorded fines: None
Inniswood Health and Rehabilitation
Westerville, OH3.7 mi
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: $169,562
FacilityDistanceCMSHealthStaffingRecorded fines
New Albany Care Center
Columbus, OH · Current facility
—2/52/53/5$12,149
The Laurels of Gahanna
Columbus, OH
1.3 mi2/51/54/5$164,617
Otterbein Gahanna
Gahanna, OH
1.6 mi1/51/53/5None recorded
Otterbein New Albany
New Albany, OH
2.0 mi1/52/51/5None recorded
Wesley Woods at New Albany
New Albany, OH
2.3 mi5/54/55/5None recorded
Smiths MILL Health Campus
New Albany, OH
3.1 mi3/52/53/5None recorded
Inniswood Health and Rehabilitation
Westerville, OH
3.7 mi1/52/51/5$169,562

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for New Albany Care Center?▾
New Albany Care Center has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 3/5, and quality measures rating of 4/5. This facility is rated below average.
How much does New Albany Care Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Ohio is $7,908/month for a semi-private room and $8,821/month for a private room (Genworth/CareScout 2024). New Albany Care Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has New Albany Care Center had any health inspection violations?▾
New Albany Care Center had 12 deficiency citations in its most recent health inspection (Feb 6, 2025). The current CMS dataset records 1 fine(s) totaling $12,149.
What are the staffing levels at New Albany Care Center?▾
New Albany Care Center provides 4.01 total nursing staff hours per resident per day, including 0.92 RN hours, 0.93 LPN hours, and 2.16 nurse aide hours. The total staff turnover rate is 42.5%.
How many beds does New Albany Care Center have?▾
New Albany Care Center has 67 certified beds with an average of 60 residents per day, resulting in approximately 90% occupancy. The facility is For profit - Limited Liability company owned and is part of the Optalis Health & Rehabilitation chain.
Are there other nursing homes near New Albany Care Center?▾
Yes. This page lists 6 nearby nursing homes in Ohio, including 1 in Columbus. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about New Albany Care Center?▾
On Google Maps, New Albany Care Center has a rating of 3.7 out of 5 based on 77 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.

Part of Optalis Health & Rehabilitation

This chain operates 37 facilities. View all →