• CMS rates this facility 2/5 stars (below average)
• Has 320 certified beds with an average of 100.5 residents per day (31% occupancy)
• Last health inspection found 17 deficiencies (inspected Jul 25, 2025)
• Has been fined a total of $295,812 across 5 fine(s)
• Total nursing staff: 2.98 hours per resident per day
• Staff turnover rate: 35.2%
• Part of the Creative Solutions in Healthcare chain (149 facilities)
Normandy Terrace Nursing & Rehabilitation Center is a 2-star Medicare and Medicaid certified nursing home in San Antonio, Texas with 320 certified beds. It has been operating since 2000. The facility scored below average compared to Texas facilities.
Keep residents' personal and medical records private and confidential.
Provide and implement an infection prevention and control program.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Post nurse staffing information every day.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that residents are fully informed and understand their health status, care and treatments.
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Keep residents' personal and medical records private and confidential.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Dispose of garbage and refuse properly.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide and implement an infection prevention and control program.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Put firmly secured handrails on each side of hallways.
Reasonably accommodate the needs and preferences of each resident.
Ensure residents have reasonable access to and privacy in their use of communication methods.
Ensure each resident receives an accurate assessment.
PASARR screening for Mental disorders or Intellectual Disabilities
Provide activities to meet all resident's needs.
+ 6 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| WEST WHARTON COUNTY HOSPITAL DISTRICT | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Feb 1, 2023 |
| SAN ANTONIO V ENTERPRISES LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Sep 1, 2023 |
| BLAKE, GARY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 1, 2023 |
| BLAKE, MALISA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 1, 2023 |
| SCZEPANIK, DUNCAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| YALAMURI, RAVIKANTH REDDY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| HUGGINS, LINDA | CORPORATE DIRECTOR | Individual | N/A | Feb 1, 2023 |
| WILLIG, ZACHARY | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| THOMPSON, JOHNNY | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
This chain operates 149 facilities. View all →