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HomeTexasNormandy Terrace Nursing & Rehabilitation Center

Normandy Terrace Nursing & Rehabilitation Center

841 Rice Rd, San Antonio, TX 782202106480101WebsiteGoogle Maps
3.6on Google(75 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
1/5
Quality
3/5
Beds
320
certified
This facility has been flagged for abuse.
5 fine(s) totaling $287,359

How Normandy Terrace Nursing & Rehabilitation Center Compares in Texas

Facility results compared with averages for CMS-certified nursing homes in Texas. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
TX average
2.7/5
Below state average
Health inspection rating
1/5
TX average
2.8/5
Below state average
Staffing rating
1/5
TX average
1.9/5
Below state average
Nursing hours per resident
3.01 hrs/day
TX average
3.39 hrs/day
Below state average
RN hours per resident
0.52 hrs/day
TX average
0.43 hrs/day
Above state average
Staff turnover
95.8%
TX average
55.3%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the Texas average of 2.7/5.
Its 1/5 health inspection rating is below the Texas average of 2.8/5.
Reported nursing time is 3.01 hours per resident per day, below the state average of 3.39.
Reported RN time is 0.52 hours per resident per day, above the state average of 0.43.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
16
deficiency citations
Inspected May 31, 2024
Most recent cycle
28
deficiency citations
Inspected Jul 25, 2025
The most recent cycle recorded 12 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$5,996/mo
Texas median
Private Room
$7,300/mo
Texas median
Bexar County 65+
248,631
12.3% of county
County Population
2,014,059
Bexar County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Normandy Terrace Nursing & Rehabilitation Center is a 1-star Medicare and Medicaid certified nursing home in San Antonio, Texas with 320 certified beds. It has been operating since 2000. Its overall CMS rating is 1 out of 5.

Beds
320
Avg Residents/Day
110.4
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Mar 16, 2000
Sprinklers
Yes
Council
Resident
County
Bexar
Last Inspection
Jul 25, 2025
Deficiencies (Cycle 1)
28
Weighted Score
206.8
Infection Citations
0

Deficiency Citations (49)

F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: May 21, 2026Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 21, 2026Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 21, 2026Corrected: NoCycle: 1
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Apr 24, 2026Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Apr 24, 2026Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 20, 2026Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Mar 20, 2026Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 20, 2026Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Feb 23, 2026Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 23, 2026Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jan 16, 2026Corrected: NoCycle: 1
F0602Potential for Harm

Protect each resident from the wrongful use of the resident's belongings or money.

Survey: Jan 16, 2026Corrected: NoCycle: 1
F0627Potential for Harm

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Survey: Jan 16, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Nov 25, 2025Corrected: NoCycle: 1
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Nov 25, 2025Corrected: NoCycle: 1
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 18, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Aug 18, 2025Corrected: NoCycle: 1
F0732Minimal Harm

Post nurse staffing information every day.

Survey: Aug 15, 2025Corrected: NoCycle: 1
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Jul 25, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jul 25, 2025Corrected: NoCycle: 1
F0557Potential for Harm

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Survey: Jul 25, 2025Corrected: NoCycle: 1
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Jul 25, 2025Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Jul 25, 2025Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Jul 25, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jul 25, 2025Corrected: NoCycle: 1
F0813Potential for Harm

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Survey: Jul 25, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Jul 25, 2025Corrected: NoCycle: 1
F0814Minimal Harm

Dispose of garbage and refuse properly.

Survey: Jul 25, 2025Corrected: NoCycle: 1
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Apr 25, 2025Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Apr 25, 2025Corrected: NoCycle: 2

+ 19 more deficiencies

Total Fines
$287,359
Number of Fines
5
Payment Denials
0
Total Penalties
5

Penalty History

FineApr 18, 2024
$8,982
FineApr 25, 2025
$10,604
FineAug 18, 2025
$16,149
FineMay 31, 2024
$44,605
FineAug 13, 2024
$207,019

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.85 hrs
National avg: 2.32 hrs
LPN0.63 hrs
National avg: 0.86 hrs
RN0.52 hrs
National avg: 0.69 hrs
Total Nursing3.01 hrs
National avg: 3.86 hrs
Weekend Total2.46 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
95.8%
RN Turnover
92.9%
Administrators Left
2

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (21)

NameRoleTypeOwnership %Since
BOWERS, SEANMANAGING CONTROL - GOVERNING BODYIndividualN/AJul 1, 2024
CISNEROS, ALFREDMANAGING CONTROL - GOVERNING BODYIndividualN/AFeb 18, 2008
COBB, TRAVISMANAGING CONTROL - GOVERNING BODYIndividualN/AOct 5, 2022
COOPER, STEPHENMANAGING CONTROL - GOVERNING BODYIndividualN/ANov 11, 2022
HARDIN, SHERRIEMANAGING CONTROL - GOVERNING BODYIndividualN/ASep 4, 2024
KERZEE, RICHARDMANAGING CONTROL - GOVERNING BODYIndividualN/ASep 24, 2007
KORENEK, PATRICIAMANAGING CONTROL - GOVERNING BODYIndividualN/AMay 5, 2018
SOECHTING, PAULMANAGING CONTROL - GOVERNING BODYIndividualN/ANov 22, 2024
STRACK, JOEMANAGING CONTROL - GOVERNING BODYIndividualN/AFeb 11, 2022
HUGGINS, LINDACORPORATE DIRECTORIndividualN/AFeb 1, 2023
WILLIG, ZACHARYCORPORATE DIRECTORIndividualN/AJan 1, 2025
THOMPSON, JOHNNYCORPORATE OFFICERIndividualN/AJan 1, 2024
SAN ANTONIO V ENTERPRISES LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ASep 1, 2023
BLAKE, GARYOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 1, 2023
BLAKE, MALISAOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 1, 2023
SCZEPANIK, DUNCANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2025
YALAMURI, RAVIKANTH REDDYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2025
SAN ANTONIO V ENTERPRISES LLCADP OF THE SNFOrganizationN/AMay 6, 2025
BLAKE, GARYADP OF THE SNFIndividualN/AFeb 1, 2023
SCZEPANIK, DUNCANADP OF THE SNFIndividualN/AJan 1, 2025
YALAMURI, RAVIKANTH REDDYADP OF THE SNFIndividualN/AJan 1, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Normandy Terrace Nursing & Rehabilitation Center and nearby alternatives.

All Texas facilities
Normandy Terrace Nursing & Rehabilitation Center
San Antonio, TXCurrent facilityAbuse flag
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $287,359
Southeast Nursing & Rehabilitation Center
San Antonio, TX2.4 mi
CMS
2/5
Health
1/5
Staffing
2/5
Recorded fines: $204,738
Buena Vida Nursing and Rehab-San Antonio
San Antonio, TX2.5 miAbuse flag
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $187,608
Pecan Valley Rehabilitation and Healthcare
San Antonio, TX2.6 mi
CMS
3/5
Health
3/5
Staffing
1/5
Recorded fines: None
Highland Nursing Center
San Antonio, TX3.4 mi
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: None
River City Care Center
San Antonio, TX4.2 miAbuse flag
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: $23,410
The Rio at Mission Trails
San Antonio, TX4.5 mi
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: $153,825
FacilityDistanceCMSHealthStaffingRecorded fines
Normandy Terrace Nursing & Rehabilitation Center
San Antonio, TX · Current facility
—1/51/51/5$287,359
Southeast Nursing & Rehabilitation Center
San Antonio, TX
2.4 mi2/51/52/5$204,738
Buena Vida Nursing and Rehab-San Antonio
San Antonio, TX
2.5 mi1/51/51/5$187,608
Pecan Valley Rehabilitation and Healthcare
San Antonio, TX
2.6 mi3/53/51/5None recorded
Highland Nursing Center
San Antonio, TX
3.4 mi2/52/54/5None recorded
River City Care Center
San Antonio, TX
4.2 mi1/52/51/5$23,410
The Rio at Mission Trails
San Antonio, TX
4.5 mi1/52/51/5$153,825

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Normandy Terrace Nursing & Rehabilitation Center?▾
Normandy Terrace Nursing & Rehabilitation Center has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 1/5, and quality measures rating of 3/5. This facility is rated below average.
How much does Normandy Terrace Nursing & Rehabilitation Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Texas is $5,996/month for a semi-private room and $7,300/month for a private room (Genworth/CareScout 2024). Normandy Terrace Nursing & Rehabilitation Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Normandy Terrace Nursing & Rehabilitation Center had any health inspection violations?▾
Normandy Terrace Nursing & Rehabilitation Center had 28 deficiency citations in its most recent health inspection (Jul 25, 2025). The current CMS dataset records 5 fine(s) totaling $287,359.
What are the staffing levels at Normandy Terrace Nursing & Rehabilitation Center?▾
Normandy Terrace Nursing & Rehabilitation Center provides 3.01 total nursing staff hours per resident per day, including 0.52 RN hours, 0.63 LPN hours, and 1.85 nurse aide hours. The total staff turnover rate is 95.8%.
How many beds does Normandy Terrace Nursing & Rehabilitation Center have?▾
Normandy Terrace Nursing & Rehabilitation Center has 320 certified beds with an average of 110.4 residents per day, resulting in approximately 35% occupancy. The facility is For profit - Limited Liability company owned and is part of the Creative Solutions in Healthcare chain.
Are there other nursing homes near Normandy Terrace Nursing & Rehabilitation Center?▾
Yes. This page lists 6 nearby nursing homes in Texas, including 6 in San Antonio. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Normandy Terrace Nursing & Rehabilitation Center?▾
On Google Maps, Normandy Terrace Nursing & Rehabilitation Center has a rating of 3.6 out of 5 based on 75 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.

Part of Creative Solutions in Healthcare

This chain operates 149 facilities. View all →