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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeVirginiaNorview Heights Rehabilitation and Nursing

Norview Heights Rehabilitation and Nursing

827 Norview Avenue, Norfolk, VA 235097578536281
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
3/5
Staffing
1/5
Quality
3/5
Beds
60
certified
Last health inspection was more than 2 years ago.

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 60 certified beds with an average of 53.7 residents per day (90% occupancy)

• Last health inspection found 11 deficiencies (inspected Oct 28, 2021)

• No fines on record

• Total nursing staff: 3.25 hours per resident per day

• Staff turnover rate: 65.3% (high)

• Part of the Eastern Healthcare Group chain (17 facilities)

Norview Heights Rehabilitation and Nursing is a 2-star Medicare and Medicaid certified nursing home in Norfolk, Virginia with 60 certified beds. It has been operating since 1996. The facility scored below average compared to Virginia facilities.

Beds
60
Avg Residents/Day
53.7
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
May 1, 1996
Sprinklers
Yes
Council
Resident
County
Norfolk City
Last Inspection
Oct 28, 2021
Deficiencies (Cycle 1)
11
Weighted Score
69.0
Infection Citations
0

Deficiency Citations (46)

F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Oct 28, 2021Corrected: NoCycle: 1
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Oct 28, 2021Corrected: NoCycle: 1
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Oct 28, 2021Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Oct 28, 2021Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Oct 28, 2021Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Oct 28, 2021Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Oct 28, 2021Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Oct 28, 2021Corrected: NoCycle: 1
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Oct 28, 2021Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Oct 28, 2021Corrected: NoCycle: 1
F0921Potential for Harm

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Survey: Oct 28, 2021Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Jul 17, 2024Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Aug 22, 2019Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Aug 22, 2019Corrected: NoCycle: 2
F0622Potential for Harm

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Survey: Aug 22, 2019Corrected: NoCycle: 2
F0638Potential for Harm

Assure that each resident’s assessment is updated at least once every 3 months.

Survey: Aug 22, 2019Corrected: NoCycle: 2
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Aug 22, 2019Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Aug 22, 2019Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Aug 22, 2019Corrected: NoCycle: 2
F0660Potential for Harm

Plan the resident's discharge to meet the resident's goals and needs.

Survey: Aug 22, 2019Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Aug 22, 2019Corrected: NoCycle: 2
F0687Potential for Harm

Provide appropriate foot care.

Survey: Aug 22, 2019Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 22, 2019Corrected: NoCycle: 2
F0691Potential for Harm

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Survey: Aug 22, 2019Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Aug 22, 2019Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Aug 22, 2019Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Aug 22, 2019Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Aug 22, 2019Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Aug 22, 2019Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 22, 2019Corrected: NoCycle: 2

+ 16 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.71 hrs
National avg: 2.35 hrs
LPN1.08 hrs
National avg: 0.86 hrs
RN0.46 hrs
National avg: 0.68 hrs
Total Nursing3.25 hrs
National avg: 3.89 hrs
Weekend Total2.76 hrs
National avg: 0.00 hrs
Physical Therapist0.16 hrs
National avg: 0.07 hrs
Total Turnover
65.3%
RN Turnover
80.0%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (6)

NameRoleTypeOwnership %Since
VA SNF OPERATIONS HOLDINGS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Mar 1, 2022
JJ UNITED TR5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 31, 2024
YDI EASTERN HOLDCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 31, 2024
YDI IRREVOCABLE TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 31, 2024
SHAPIRO, AKIVACORPORATE OFFICERIndividualN/AMar 1, 2022
MARSHALL-HODGES, KELLIW-2 MANAGING EMPLOYEEIndividualN/AMar 1, 2022

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Frequently Asked Questions

What is the CMS rating for Norview Heights Rehabilitation and Nursing?▾
Norview Heights Rehabilitation and Nursing has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 1/5, and quality measures rating of 3/5. This facility is rated below average.
Has Norview Heights Rehabilitation and Nursing had any health inspection violations?▾
Norview Heights Rehabilitation and Nursing had 11 deficiency citations in its most recent health inspection (Oct 28, 2021). The facility has no fines on record.
What are the staffing levels at Norview Heights Rehabilitation and Nursing?▾
Norview Heights Rehabilitation and Nursing provides 3.25 total nursing staff hours per resident per day, including 0.46 RN hours, 1.08 LPN hours, and 1.71 nurse aide hours. The total staff turnover rate is 65.3%.
How many beds does Norview Heights Rehabilitation and Nursing have?▾
Norview Heights Rehabilitation and Nursing has 60 certified beds with an average of 53.7 residents per day, resulting in approximately 90% occupancy. The facility is For profit - Corporation owned and is part of the Eastern Healthcare Group chain.
Are there other nursing homes near Norview Heights Rehabilitation and Nursing?▾
Yes, there are 7 other nursing homes in Norfolk, Virginia with an average rating of 2.6/5. You can compare all facilities on the Norfolk nursing homes page.

Part of Eastern Healthcare Group

This chain operates 17 facilities. View all →