• CMS rates this facility 3/5 stars (average)
• Has 192 certified beds with an average of 163.8 residents per day (85% occupancy)
• Last health inspection found 11 deficiencies (inspected Oct 15, 2021)
• No fines on record
• Total nursing staff: 4.94 hours per resident per day
• Staff turnover rate: 48.7%
Lake Taylor Hosp is a 3-star Medicare and Medicaid certified nursing home in Norfolk, Virginia with 192 certified beds. It has been operating since 1979. The facility scored at average compared to Virginia facilities.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide activities to meet all resident's needs.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Post nurse staffing information every day.
Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure medication error rates are not 5 percent or greater.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Allow residents to easily view the results of the nursing home's most recent inspection.
Keep each resident free from physical restraints, unless needed for medical treatment.
Protect each resident from mistreatment, neglect and misappropriation of personal property.
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Make sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| HOSPITAL AUTHORITY OF NORFOLK | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jul 1, 1988 |
| ARAMARK HEALTHCARE SUPPORT SERVICES LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 19, 2007 |
| HCARE LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | May 9, 2024 |
| HOSPITAL AUTHORITY OF NORFOLK | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jul 1, 1988 |
| ALBERT, ELIZABETH | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 12, 2023 |
| ALLEN, SUZANNE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 12, 2024 |
| ARMSTRONG, MELODY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 12, 2023 |
| DURHAM, CALVIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 25, 2010 |
| FOGG, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2000 |
| LILLY, EDWARD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 5, 2009 |
| MASSEY, PAULA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 27, 2022 |
| ORSINI, THOMAS | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 1, 1999 |
| POSTON, ANITA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 2, 2004 |
| ROBERTS-ATWATER, BEVERLY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 17, 2012 |
| ROBINSON, BRADBURY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 12, 2024 |
| WARD, WILLIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 10, 2024 |
| WILHELM, KAREN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 29, 2022 |
| WOLFORD, LORRAINE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 2, 2025 |
| ALBERT, ELIZABETH | CORPORATE DIRECTOR | Individual | N/A | Sep 12, 2023 |
| ARMSTRONG, MELODY | CORPORATE DIRECTOR | Individual | N/A | Sep 12, 2023 |
| BAUMAN, DEBORAH | CORPORATE DIRECTOR | Individual | N/A | Mar 5, 2009 |
| DURHAM, CALVIN | CORPORATE DIRECTOR | Individual | N/A | May 25, 2010 |
| LEHEW, WILLETTE | CORPORATE DIRECTOR | Individual | N/A | Jul 20, 1999 |
| LILLY, EDWARD | CORPORATE DIRECTOR | Individual | N/A | Mar 5, 2009 |
| MASSEY, PAUL | CORPORATE DIRECTOR | Individual | N/A | Sep 27, 2023 |
| MASSEY, PAULA | CORPORATE DIRECTOR | Individual | N/A | Sep 27, 2022 |
| ORSINI, THOMAS | CORPORATE DIRECTOR | Individual | N/A | Apr 16, 2010 |
| POSTON, ANITA | CORPORATE DIRECTOR | Individual | N/A | Nov 2, 2004 |
| ROBERTS-ATWATER, BEVERLY | CORPORATE DIRECTOR | Individual | N/A | Aug 17, 2012 |
| ROBINSON, BRADBURY | CORPORATE DIRECTOR | Individual | N/A | Nov 12, 2024 |
| WARD, WILLIE | CORPORATE DIRECTOR | Individual | N/A | Sep 10, 2024 |
| FOGG, ROBERT | CORPORATE OFFICER | Individual | N/A | Jan 1, 2000 |