• CMS rates this facility 4/5 stars (above average)
• Has 69 certified beds with an average of 60.4 residents per day (88% occupancy)
• Last health inspection found 8 deficiencies (inspected Aug 15, 2024)
• No fines on record
• Total nursing staff: 3.86 hours per resident per day
• Staff turnover rate: 32.8%
Norwalk Memorial Home is a 4-star Medicare and Medicaid certified nursing home in Norwalk, Ohio with 69 certified beds. It has been operating since 1985. The facility scored above average compared to Ohio facilities.
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Post nurse staffing information every day.
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure that residents are free from significant medication errors.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide and implement an infection prevention and control program.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| FISHER TITUS HEALTH | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jul 1, 2016 |
| BURKEY, BRENT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 5, 2018 |
| BURKEY, BRENT | CORPORATE DIRECTOR | Individual | N/A | Mar 5, 2018 |
| CAMP, DENNIS | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2017 |
| CORIELL, MARK | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2017 |
| DOUGHTY, DENNIS | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2015 |
| HAZEL, SUSAN | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2017 |
| HUBER, JEFFERY | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2018 |
| HUGHES, JOHN | CORPORATE DIRECTOR | Individual | N/A | May 1, 2020 |
| LENDRUM, JOHN | CORPORATE DIRECTOR | Individual | N/A | May 1, 2020 |
| ROBERTS, JULIE | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2018 |
| ZAHLER, JONATHAN | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2017 |
| MATTNER, MATTHEW | CORPORATE OFFICER | Individual | N/A | Mar 12, 2024 |
| SILVESTRI, SCOTT | CORPORATE OFFICER | Individual | N/A | Nov 18, 2025 |