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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeWisconsinOakwood Health Services

Oakwood Health Services

2512 New Pine Dr, Altoona, WI 547207158330400
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
3/5
Quality
3/5
Beds
80
certified
This facility has been flagged for abuse.
3 fine(s) totaling $46,302

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 80 certified beds with an average of 46.8 residents per day (59% occupancy)

• Last health inspection found 6 deficiencies (inspected Dec 18, 2024)

• Has been fined a total of $46,302 across 3 fine(s)

• Total nursing staff: 3.71 hours per resident per day

• Staff turnover rate: 46.7%

• Part of the North Shore Healthcare chain (58 facilities)

Oakwood Health Services is a 2-star Medicare and Medicaid certified nursing home in Altoona, Wisconsin with 80 certified beds. It has been operating since 1990. The facility scored below average compared to Wisconsin facilities.

Beds
80
Avg Residents/Day
46.8
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1990
Sprinklers
Yes
Council
Resident
County
Eau Claire
Last Inspection
Dec 18, 2024
Deficiencies (Cycle 1)
6
Weighted Score
79.8
Infection Citations
4

Deficiency Citations (23)

F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jun 3, 2025Corrected: NoCycle: 1
F0600Immediate Jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Feb 20, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Dec 18, 2024Corrected: NoCycle: 1
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Dec 18, 2024Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Dec 18, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Dec 18, 2024Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Aug 26, 2024Corrected: NoCycle: 2
F0686Immediate Jeopardy

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Aug 26, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jul 9, 2024Corrected: NoCycle: 2
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Jul 9, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jul 9, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Oct 25, 2023Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Oct 25, 2023Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Oct 25, 2023Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 25, 2023Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Aug 10, 2023Corrected: NoCycle: 3
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Mar 15, 2023Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 15, 2023Corrected: NoCycle: 3
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Mar 15, 2023Corrected: NoCycle: 3
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: Mar 15, 2023Corrected: NoCycle: 3
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Oct 5, 2022Corrected: NoCycle: 3
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Oct 5, 2022Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 5, 2022Corrected: NoCycle: 3
Total Fines
$46,302
Number of Fines
3
Payment Denials
0
Total Penalties
3

Penalty History

FineMar 15, 2023
$9,750
FineAug 26, 2024
$13,627
FineFeb 20, 2025
$22,925

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.17 hrs
National avg: 2.35 hrs
LPN0.41 hrs
National avg: 0.86 hrs
RN1.13 hrs
National avg: 0.68 hrs
Total Nursing3.71 hrs
National avg: 3.89 hrs
Weekend Total3.30 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
46.7%
RN Turnover
61.1%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (8)

NameRoleTypeOwnership %Since
NSHF OPERATIONS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jul 24, 2017
BAUMANN, TROY5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual40%Jun 29, 2017
HOEHN, JEFFREY5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual40%Jun 29, 2017
MILLS, DAVID5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual20%Jun 29, 2017
NORTH SHORE HEALTHCARE LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AOct 1, 2017
BAUMANN, TROYCORPORATE DIRECTORIndividualN/AJun 29, 2017
HOEHN, JEFFREYCORPORATE DIRECTORIndividualN/AJun 29, 2017
BAUMANN, TROYW-2 MANAGING EMPLOYEEIndividualN/AJun 29, 2017

Nearby Nursing Homes

All Wisconsin facilities

Grace Lutheran Communities - River Pines

Altoona, WI · 50 beds

Non profit
Health
Staffing
Quality
538 ft

Frequently Asked Questions

What is the CMS rating for Oakwood Health Services?▾
Oakwood Health Services has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 3/5, and quality measures rating of 3/5. This facility is rated below average.
Has Oakwood Health Services had any health inspection violations?▾
Oakwood Health Services had 6 deficiency citations in its most recent health inspection (Dec 18, 2024). The facility has been fined a total of $46,302 across 3 fine(s). It also has 4 infection control citation(s).
What are the staffing levels at Oakwood Health Services?▾
Oakwood Health Services provides 3.71 total nursing staff hours per resident per day, including 1.13 RN hours, 0.41 LPN hours, and 2.17 nurse aide hours. The total staff turnover rate is 46.7%.
How many beds does Oakwood Health Services have?▾
Oakwood Health Services has 80 certified beds with an average of 46.8 residents per day, resulting in approximately 59% occupancy. The facility is For profit - Corporation owned and is part of the North Shore Healthcare chain.
Are there other nursing homes near Oakwood Health Services?▾
Yes, there are 1 other nursing home in Altoona, Wisconsin with an average rating of 3.5/5. You can compare all facilities on the Altoona nursing homes page.

Part of North Shore Healthcare

This chain operates 58 facilities. View all →