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HomeVirginiaOur Lady of Hope Health Center

Our Lady of Hope Health Center

13700 North Gayton Road, Richmond, VA 232338043601960WebsiteGoogle Maps
4.0on Google(64 reviews)
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
4/5
Staffing
2/5
Quality
2/5
Beds
75
certified
Last health inspection was more than 2 years ago.

How Our Lady of Hope Health Center Compares in Virginia

Facility results compared with averages for CMS-certified nursing homes in Virginia. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
4/5
VA average
3.0/5
Above state average
Health inspection rating
4/5
VA average
2.8/5
Above state average
Staffing rating
2/5
VA average
2.4/5
Below state average
Nursing hours per resident
4.19 hrs/day
VA average
3.77 hrs/day
Above state average
RN hours per resident
0.40 hrs/day
VA average
0.69 hrs/day
Below state average
Staff turnover
67.3%
VA average
48.1%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 4/5 overall CMS rating is above the Virginia average of 3.0/5.
Its 4/5 health inspection rating is above the Virginia average of 2.8/5.
Reported nursing time is 4.19 hours per resident per day, above the state average of 3.77.
Reported RN time is 0.40 hours per resident per day, below the state average of 0.69.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
11
deficiency citations
Inspected Dec 9, 2021
Most recent cycle
7
deficiency citations
Inspected May 3, 2023
The most recent cycle recorded 4 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$8,517/mo
Virginia median
Private Room
$9,277/mo
Virginia median
Henrico County 65+
53,977
16.2% of county
County Population
333,120
Henrico County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Our Lady of Hope Health Center is a 4-star Medicare and Medicaid certified nursing home in Richmond, Virginia with 75 certified beds. It has been operating since 1996. Its overall CMS rating is 4 out of 5.

Beds
75
Avg Residents/Day
72.4
Ownership
Non profit - Church related
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Aug 1, 1996
Sprinklers
Yes
Council
Resident
County
Henrico
Last Inspection
May 3, 2023
Deficiencies (Cycle 1)
7
Weighted Score
32.0
Infection Citations
0

Deficiency Citations (33)

F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Apr 17, 2026Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Apr 17, 2026Corrected: NoCycle: 1
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: May 3, 2023Corrected: NoCycle: 1
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: May 3, 2023Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: May 3, 2023Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 3, 2023Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 3, 2023Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Dec 6, 2024Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Dec 6, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Dec 6, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Dec 9, 2021Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Dec 9, 2021Corrected: NoCycle: 2
F0730Potential for Harm

Observe each nurse aide's job performance and give regular training.

Survey: Dec 9, 2021Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Dec 9, 2021Corrected: NoCycle: 2
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Sep 27, 2023Corrected: NoCycle: 3
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Sep 27, 2023Corrected: NoCycle: 3
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Sep 27, 2023Corrected: NoCycle: 3
F0711Potential for Harm

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Survey: Sep 27, 2023Corrected: NoCycle: 3
F0814Potential for Harm

Dispose of garbage and refuse properly.

Survey: Feb 27, 2020Corrected: NoCycle: 3
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Feb 27, 2020Corrected: NoCycle: 3
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Feb 27, 2020Corrected: NoCycle: 3
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Feb 27, 2020Corrected: NoCycle: 3
F0730Potential for Harm

Observe each nurse aide's job performance and give regular training.

Survey: Feb 27, 2020Corrected: NoCycle: 3
F0909Potential for Harm

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Survey: Feb 27, 2020Corrected: NoCycle: 3
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Feb 27, 2020Corrected: NoCycle: 3
F0622Potential for Harm

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Survey: Feb 27, 2020Corrected: NoCycle: 3
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Feb 27, 2020Corrected: NoCycle: 3
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Feb 27, 2020Corrected: NoCycle: 3
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Feb 27, 2020Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Feb 27, 2020Corrected: NoCycle: 3

+ 3 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.34 hrs
National avg: 2.32 hrs
LPN1.44 hrs
National avg: 0.86 hrs
RN0.40 hrs
National avg: 0.69 hrs
Total Nursing4.19 hrs
National avg: 3.86 hrs
Weekend Total3.79 hrs
National avg: 0.00 hrs
Physical Therapist0.14 hrs
National avg: 0.07 hrs
Total Turnover
67.3%
RN Turnover
58.3%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Church related
Recent Change
No

Owners & Managers (13)

NameRoleTypeOwnership %Since
KNESTOUT, BARRY5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual100%Dec 5, 2017
BLUM, JONATHANCORPORATE DIRECTORIndividualN/AMar 1, 2025
KNESTOUT, BARRYCORPORATE DIRECTORIndividualN/ADec 5, 2017
KRECK, MICHAELCORPORATE DIRECTORIndividualN/AApr 8, 2025
KNESTOUT, BARRYCORPORATE OFFICERIndividualN/ADec 5, 2017
BLUM, JONATHANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 1, 2025
CATRAMBONE, JOSEPHOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 31, 2024
KNESTOUT, BARRYOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 5, 2017
KRECK, MICHAELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 8, 2025
BLUM, JONATHANADP OF THE SNFIndividualN/AMar 1, 2025
CATRAMBONE, JOSEPHADP OF THE SNFIndividualN/ADec 31, 2024
KNESTOUT, BARRYADP OF THE SNFIndividualN/ADec 5, 2017
KRECK, MICHAELADP OF THE SNFIndividualN/AApr 8, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Our Lady of Hope Health Center and nearby alternatives.

All Virginia facilities
Our Lady of Hope Health Center
Richmond, VACurrent facility
CMS
4/5
Health
4/5
Staffing
2/5
Recorded fines: None
Shalom Gardens Health & Rehabilitation
Richmond, VA2.4 mi
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: $12,177
Canterbury Rehabilitation and Healthcare Center
Richmond, VA2.7 miAbuse flag
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $436,524
Lakewood Manor
Richmond, VA3.2 mi
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: None
Cedarfield Pinnacle Living
Richmond, VA3.2 mi
CMS
N/A
Health
N/A
Staffing
N/A
Recorded fines: None
The Laurels of University Park
Richmond, VA3.9 mi
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: None
August Healthcare at Richmond
Richmond, VA5.8 mi
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: $35,055
FacilityDistanceCMSHealthStaffingRecorded fines
Our Lady of Hope Health Center
Richmond, VA · Current facility
—4/54/52/5None recorded
Shalom Gardens Health & Rehabilitation
Richmond, VA
2.4 mi1/52/51/5$12,177
Canterbury Rehabilitation and Healthcare Center
Richmond, VA
2.7 mi1/51/51/5$436,524
Lakewood Manor
Richmond, VA
3.2 mi3/53/54/5None recorded
Cedarfield Pinnacle Living
Richmond, VA
3.2 miN/AN/AN/ANone recorded
The Laurels of University Park
Richmond, VA
3.9 mi2/52/52/5None recorded
August Healthcare at Richmond
Richmond, VA
5.8 mi3/53/54/5$35,055

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Our Lady of Hope Health Center?▾
Our Lady of Hope Health Center has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 2/5, and quality measures rating of 2/5. This facility is rated above average.
How much does Our Lady of Hope Health Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Virginia is $8,517/month for a semi-private room and $9,277/month for a private room (Genworth/CareScout 2024). Our Lady of Hope Health Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Our Lady of Hope Health Center had any health inspection violations?▾
Our Lady of Hope Health Center had 7 deficiency citations in its most recent health inspection (May 3, 2023). The current CMS dataset records no fines for this facility.
What are the staffing levels at Our Lady of Hope Health Center?▾
Our Lady of Hope Health Center provides 4.19 total nursing staff hours per resident per day, including 0.40 RN hours, 1.44 LPN hours, and 2.34 nurse aide hours. The total staff turnover rate is 67.3%.
How many beds does Our Lady of Hope Health Center have?▾
Our Lady of Hope Health Center has 75 certified beds with an average of 72.4 residents per day, resulting in approximately 97% occupancy. The facility is Non profit - Church related owned.
Are there other nursing homes near Our Lady of Hope Health Center?▾
Yes. This page lists 6 nearby nursing homes in Virginia, including 6 in Richmond. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Our Lady of Hope Health Center?▾
On Google Maps, Our Lady of Hope Health Center has a rating of 4.0 out of 5 based on 64 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 4/5.