• CMS rates this facility 1/5 stars (below average)
• Has 95 certified beds with an average of 86.7 residents per day (91% occupancy)
• Last health inspection found 34 deficiencies (inspected Dec 20, 2024)
• Has been fined a total of $53,797 across 3 fine(s)
• Total nursing staff: 3.96 hours per resident per day
• Staff turnover rate: 39.1%
• Part of the Rollins-Nelson Healthcare Management chain (10 facilities)
Pacific Villa, INC is a 1-star Medicare and Medicaid certified nursing home in Long Beach, California with 95 certified beds. It has been operating since 1972. The facility scored below average compared to California facilities.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide and implement an infection prevention and control program.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Provide and implement an infection prevention and control program.
Dispose of garbage and refuse properly.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Reasonably accommodate the needs and preferences of each resident.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ensure each resident receives an accurate assessment.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure medication error rates are not 5 percent or greater.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
+ 59 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PACIFIC VILLA INC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | N/A | Dec 8, 2014 |
| NELSON, WILLIAM | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | N/A | Dec 8, 2014 |
| ROLLINS, VICKI | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | N/A | Dec 8, 2014 |
| PACIFIC VILLA INC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Dec 8, 2014 |
| ROLLINS, VICKI | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Dec 8, 2014 |
| PACIFIC VILLA INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 8, 2014 |
| ANDERSON, TREVOR | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 1, 2024 |
| ESTAVILLO, EVANGELINE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 16, 2017 |
| PHILIPP, RONALD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 8, 2014 |
| ROLLINS, VICKI | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 8, 2014 |
| NELSON, WILLIAM | CORPORATE DIRECTOR | Individual | N/A | Dec 8, 2014 |
| ROLLINS, VICKI | CORPORATE DIRECTOR | Individual | N/A | Dec 8, 2014 |
| NELSON, WILLIAM | CORPORATE OFFICER | Individual | N/A | Dec 8, 2014 |
| ROLLINS, VICKI | CORPORATE OFFICER | Individual | N/A | Dec 8, 2014 |
| NELSON, WILLIAM | 5% OR GREATER SECURITY INTEREST | Individual | N/A | Dec 8, 2014 |
| ROLLINS, VICKI | 5% OR GREATER SECURITY INTEREST | Individual | N/A | Dec 8, 2014 |
| THE PALMS REAL ESTATE, LLC | 5% OR GREATER MORTGAGE INTEREST | Organization | N/A | Dec 8, 2014 |
| NELSON, WILLIAM | 5% OR GREATER MORTGAGE INTEREST | Individual | N/A | Dec 8, 2014 |
| ROLLINS, VICKI | 5% OR GREATER MORTGAGE INTEREST | Individual | N/A | Dec 8, 2014 |
This chain operates 10 facilities. View all →