• CMS rates this facility 2/5 stars (below average)
• Has 120 certified beds with an average of 63.8 residents per day (53% occupancy)
• Last health inspection found 17 deficiencies (inspected Mar 21, 2025)
• No fines on record
• Total nursing staff: 2.38 hours per resident per day
• Staff turnover rate: 53.3% (high)
• Part of the Helia Healthcare chain (13 facilities)
Pillars of North County Health & Rehab Center, the is a 2-star Medicare and Medicaid certified nursing home in Florissant, Missouri with 120 certified beds. It has been operating since 1989. The facility scored below average compared to Missouri facilities.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Reasonably accommodate the needs and preferences of each resident.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Provide or obtain dental services for each resident.
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide and implement an infection prevention and control program.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Ensure medication error rates are not 5 percent or greater.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide timely, quality laboratory services/tests to meet the needs of residents.
+ 29 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| MILLER, STEPHEN | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 100% | Apr 1, 2008 |
| MILLER, STEPHEN | CORPORATE OFFICER | Individual | N/A | Apr 1, 2008 |
| MILLER, STEPHEN | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Apr 1, 2008 |
This chain operates 13 facilities. View all →