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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeMissouriPillars of North County Health & Rehab Center, the

Pillars of North County Health & Rehab Center, the

13700 Old Halls Ferry Road, Florissant, MO 630333143550760
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
1/5
Quality
5/5
Beds
120
certified

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 120 certified beds with an average of 63.8 residents per day (53% occupancy)

• Last health inspection found 17 deficiencies (inspected Mar 21, 2025)

• No fines on record

• Total nursing staff: 2.38 hours per resident per day

• Staff turnover rate: 53.3% (high)

• Part of the Helia Healthcare chain (13 facilities)

Pillars of North County Health & Rehab Center, the is a 2-star Medicare and Medicaid certified nursing home in Florissant, Missouri with 120 certified beds. It has been operating since 1989. The facility scored below average compared to Missouri facilities.

Beds
120
Avg Residents/Day
63.8
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1989
Sprinklers
Yes
Council
Resident
County
St. Louis
Last Inspection
Mar 21, 2025
Deficiencies (Cycle 1)
17
Weighted Score
109.5
Infection Citations
0

Deficiency Citations (59)

F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Sep 11, 2025Corrected: NoCycle: 1
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Sep 11, 2025Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Mar 21, 2025Corrected: NoCycle: 1
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Mar 21, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Mar 21, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Mar 21, 2025Corrected: NoCycle: 1
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Mar 21, 2025Corrected: NoCycle: 1
F0791Potential for Harm

Provide or obtain dental services for each resident.

Survey: Mar 21, 2025Corrected: NoCycle: 1
F0805Potential for Harm

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Survey: Mar 21, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 21, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 21, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 21, 2025Corrected: NoCycle: 1
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Mar 21, 2025Corrected: NoCycle: 1
F0921Potential for Harm

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Survey: Mar 21, 2025Corrected: NoCycle: 1
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Mar 21, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Mar 21, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 21, 2025Corrected: NoCycle: 1
F0686Actual Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Jul 2, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 28, 2024Corrected: NoCycle: 2
F0568Potential for Harm

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Survey: Nov 1, 2023Corrected: NoCycle: 2
F0571Potential for Harm

Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.

Survey: Nov 1, 2023Corrected: NoCycle: 2
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Nov 1, 2023Corrected: NoCycle: 2
F0661Potential for Harm

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Survey: Nov 1, 2023Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Nov 1, 2023Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 1, 2023Corrected: NoCycle: 2
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Nov 1, 2023Corrected: NoCycle: 2
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Nov 1, 2023Corrected: NoCycle: 2
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Nov 1, 2023Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Nov 1, 2023Corrected: NoCycle: 2
F0770Potential for Harm

Provide timely, quality laboratory services/tests to meet the needs of residents.

Survey: Nov 1, 2023Corrected: NoCycle: 2

+ 29 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.57 hrs
National avg: 2.35 hrs
LPN0.57 hrs
National avg: 0.86 hrs
RN0.24 hrs
National avg: 0.68 hrs
Total Nursing2.38 hrs
National avg: 3.89 hrs
Weekend Total1.96 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
53.3%
RN Turnover
0.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (3)

NameRoleTypeOwnership %Since
MILLER, STEPHEN5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual100%Apr 1, 2008
MILLER, STEPHENCORPORATE OFFICERIndividualN/AApr 1, 2008
MILLER, STEPHENCONTRACTED MANAGING EMPLOYEEIndividualN/AApr 1, 2008

Nearby Nursing Homes

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Crestwood Health Care Center, LLC

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Rancho Rehab and Healthcare Center

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Willowcreek Wellness & Rehabilitation

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St Sophia Health & Rehabilitation Center

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Frequently Asked Questions

What is the CMS rating for Pillars of North County Health & Rehab Center, the?▾
Pillars of North County Health & Rehab Center, the has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 1/5, and quality measures rating of 5/5. This facility is rated below average.
Has Pillars of North County Health & Rehab Center, the had any health inspection violations?▾
Pillars of North County Health & Rehab Center, the had 17 deficiency citations in its most recent health inspection (Mar 21, 2025). The facility has no fines on record.
What are the staffing levels at Pillars of North County Health & Rehab Center, the?▾
Pillars of North County Health & Rehab Center, the provides 2.38 total nursing staff hours per resident per day, including 0.24 RN hours, 0.57 LPN hours, and 1.57 nurse aide hours. The total staff turnover rate is 53.3%.
How many beds does Pillars of North County Health & Rehab Center, the have?▾
Pillars of North County Health & Rehab Center, the has 120 certified beds with an average of 63.8 residents per day, resulting in approximately 53% occupancy. The facility is For profit - Corporation owned and is part of the Helia Healthcare chain.
Are there other nursing homes near Pillars of North County Health & Rehab Center, the?▾
Yes, there are 8 other nursing homes in Florissant, Missouri with an average rating of 1.2/5. You can compare all facilities on the Florissant nursing homes page.

Part of Helia Healthcare

This chain operates 13 facilities. View all →