CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in North Carolina. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Riverpoint Crest Nursing and Rehabilitation Center is a 3-star Medicare and Medicaid certified nursing home in New Bern, North Carolina with 105 certified beds. It has been operating since 1981. Its overall CMS rating is 3 out of 5.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Allow residents to self-administer drugs if determined clinically appropriate.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| HILL, RAYMOND | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Jan 1, 2011 |
| HARRIS, PAMELA | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Dec 26, 2022 |
| SMITH, DERYN | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Mar 1, 2021 |
| BOICE, GALE | CORPORATE OFFICER | Individual | N/A | Mar 5, 2018 |
| JOHNSON, DIANNE | CORPORATE OFFICER | Individual | N/A | Jan 1, 2011 |
| PRINCIPLE LONG TERM CARE, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2011 |
| BOICE, GALE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 18, 2018 |
| BOICE, GALE | ADP OF THE SNF | Individual | N/A | Mar 5, 2018 |
| HARRIS, PAMELA | ADP OF THE SNF | Individual | N/A | Dec 26, 2022 |
| HILL, RAYMOND | ADP OF THE SNF | Individual | N/A | Jan 1, 2011 |
| HILL, ROBERT | ADP OF THE SNF | Individual | N/A | Jan 1, 2011 |
| HILL, STEPHEN | ADP OF THE SNF | Individual | N/A | Jan 1, 2011 |
| SMITH, DERYN | ADP OF THE SNF | Individual | N/A | Jun 16, 2025 |
Compare CMS ratings and recorded fines for Riverpoint Crest Nursing and Rehabilitation Center and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 44 facilities. View all →