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HomeNorth CarolinaBrook Stone Living Center

Brook Stone Living Center

8990 Highway 17 South, Pollocksville, NC 285732522240112WebsiteGoogle Maps
3.4on Google(28 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
1/5
Quality
2/5
Beds
80
certified
1 fine(s) totaling $18,600

How Brook Stone Living Center Compares in North Carolina

Facility results compared with averages for CMS-certified nursing homes in North Carolina. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
NC average
2.9/5
Below state average
Health inspection rating
3/5
NC average
2.9/5
Close to state average
Staffing rating
1/5
NC average
2.7/5
Below state average
Nursing hours per resident
3.23 hrs/day
NC average
3.82 hrs/day
Below state average
RN hours per resident
0.36 hrs/day
NC average
0.61 hrs/day
Below state average
Staff turnover
38.6%
NC average
49.1%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the North Carolina average of 2.9/5.
Reported nursing time is 3.23 hours per resident per day, below the state average of 3.82.
Reported RN time is 0.36 hours per resident per day, below the state average of 0.61.
Staff turnover is 38.6%, lower than the North Carolina average of 49.1%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
9
deficiency citations
Inspected May 1, 2024
Most recent cycle
3
deficiency citations
Inspected Jun 4, 2025
The most recent cycle recorded 6 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$8,122/mo
North Carolina median
Private Room
$9,125/mo
North Carolina median
Jones County 65+
2,149
23.2% of county
County Population
9,263
Jones County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Brook Stone Living Center is a 2-star Medicare and Medicaid certified nursing home in Pollocksville, North Carolina with 80 certified beds. It has been operating since 1991. Its overall CMS rating is 2 out of 5.

Beds
80
Avg Residents/Day
66.6
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Aug 2, 1991
Sprinklers
Yes
Council
Resident
County
Jones
Last Inspection
Jun 4, 2025
Deficiencies (Cycle 1)
3
Weighted Score
33.8
Infection Citations
0

Deficiency Citations (19)

F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0584Minimal Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 1, 2024Corrected: NoCycle: 2
F0867Potential for Harm

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Survey: May 1, 2024Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: May 1, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: May 1, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 1, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: May 1, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: May 1, 2024Corrected: NoCycle: 2
F0842Minimal Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 1, 2024Corrected: NoCycle: 2
F0600Immediate Jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Aug 25, 2023Corrected: NoCycle: 3
F0809Potential for Harm

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Survey: Jan 20, 2023Corrected: NoCycle: 3
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jan 20, 2023Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jan 20, 2023Corrected: NoCycle: 3
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jan 20, 2023Corrected: NoCycle: 3
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Jan 20, 2023Corrected: NoCycle: 3
F0867Potential for Harm

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Survey: Jan 20, 2023Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 20, 2023Corrected: NoCycle: 3
Total Fines
$18,600
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineAug 25, 2023
$18,600

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.97 hrs
National avg: 2.32 hrs
LPN0.90 hrs
National avg: 0.86 hrs
RN0.36 hrs
National avg: 0.69 hrs
Total Nursing3.23 hrs
National avg: 3.86 hrs
Weekend Total2.70 hrs
National avg: 0.00 hrs
Physical Therapist0.01 hrs
National avg: 0.07 hrs
Total Turnover
38.6%
RN Turnover
42.9%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (6)

NameRoleTypeOwnership %Since
CAMPBELL, HUGH5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual50%Jan 1, 2008
MILLER, ZACHARY5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual50%Sep 1, 2004
MALLARD, JANICEW-2 MANAGING EMPLOYEEIndividualN/AJan 1, 2008
MILLER, ZACHARYCORPORATE DIRECTORIndividualN/ASep 8, 2004
CAMPBELL, HUGHCORPORATE OFFICERIndividualN/AJan 1, 2008
MILLER, ZACHARYCORPORATE OFFICERIndividualN/AMar 1, 2007

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Brook Stone Living Center and nearby alternatives.

All North Carolina facilities
Brook Stone Living Center
Pollocksville, NCCurrent facility
CMS
2/5
Health
3/5
Staffing
1/5
Recorded fines: $18,600
PruittHealth-Neuse
New Bern, NC11.8 mi
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: $88,115
PruittHealth-Trent
New Bern, NC11.8 mi
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $16,152
Bayview Nursing & Rehabilitation Center
New Bern, NC11.9 mi
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
Riverpoint Crest Nursing and Rehabilitation Center
New Bern, NC12.6 mi
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: None
Premier Nursing and Rehabilitation Center
Jacksonville, NC19.0 mi
CMS
3/5
Health
3/5
Staffing
3/5
Recorded fines: $51,984
Carolina Rivers Nursing and Rehabilitation Center
Jacksonville, NC20.2 mi
CMS
4/5
Health
5/5
Staffing
1/5
Recorded fines: $4,271
FacilityDistanceCMSHealthStaffingRecorded fines
Brook Stone Living Center
Pollocksville, NC · Current facility
—2/53/51/5$18,600
PruittHealth-Neuse
New Bern, NC
11.8 mi2/52/52/5$88,115
PruittHealth-Trent
New Bern, NC
11.8 mi1/51/53/5$16,152
Bayview Nursing & Rehabilitation Center
New Bern, NC
11.9 mi4/54/53/5None recorded
Riverpoint Crest Nursing and Rehabilitation Center
New Bern, NC
12.6 mi3/53/54/5None recorded
Premier Nursing and Rehabilitation Center
Jacksonville, NC
19.0 mi3/53/53/5$51,984
Carolina Rivers Nursing and Rehabilitation Center
Jacksonville, NC
20.2 mi4/55/51/5$4,271

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Brook Stone Living Center?▾
Brook Stone Living Center has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 1/5, and quality measures rating of 2/5. This facility is rated below average.
How much does Brook Stone Living Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in North Carolina is $8,122/month for a semi-private room and $9,125/month for a private room (Genworth/CareScout 2024). Brook Stone Living Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Brook Stone Living Center had any health inspection violations?▾
Brook Stone Living Center had 3 deficiency citations in its most recent health inspection (Jun 4, 2025). The current CMS dataset records 1 fine(s) totaling $18,600.
What are the staffing levels at Brook Stone Living Center?▾
Brook Stone Living Center provides 3.23 total nursing staff hours per resident per day, including 0.36 RN hours, 0.90 LPN hours, and 1.97 nurse aide hours. The total staff turnover rate is 38.6%.
How many beds does Brook Stone Living Center have?▾
Brook Stone Living Center has 80 certified beds with an average of 66.6 residents per day, resulting in approximately 83% occupancy. The facility is For profit - Corporation owned.
Are there other nursing homes near Brook Stone Living Center?▾
Yes. This page lists 6 nearby nursing homes in North Carolina. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Brook Stone Living Center?▾
On Google Maps, Brook Stone Living Center has a rating of 3.4 out of 5 based on 28 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.