• CMS rates this facility 2/5 stars (below average)
• Has 149 certified beds with an average of 138.6 residents per day (93% occupancy)
• Last health inspection found 24 deficiencies (inspected Mar 3, 2025)
• Has been fined a total of $205,264 across 3 fine(s)
• Total nursing staff: 3.96 hours per resident per day
• Staff turnover rate: 54.8% (high)
• Part of the Pacs Group chain (254 facilities)
Santa Cruz Post Acute is a 2-star Medicare and Medicaid certified nursing home in Santa Cruz, California with 149 certified beds. It has been operating since 1972. The facility scored below average compared to California facilities.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that residents are fully informed and understand their health status, care and treatments.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Allow residents to self-administer drugs if determined clinically appropriate.
Reasonably accommodate the needs and preferences of each resident.
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure medication error rates are not 5 percent or greater.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Provide and implement an infection prevention and control program.
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
+ 52 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP NH, LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jun 30, 2023 |
| PACS GROUP, INC. | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 30, 2023 |
| PACS HOLDINGS, LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 30, 2023 |
| HANCOCK, MARK | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Apr 15, 2024 |
| MURRAY, JASON | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Apr 15, 2024 |
| HANCOCK, MARK | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 17, 2017 |
| MURRAY, JASON | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 17, 2017 |
| WARR, BRANDON | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 10, 2023 |
| APT, FREDERICK | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| HANCOCK, MARK | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| JERGENSEN, JOSHUA | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| MITCHELL, JOHN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| MURRAY, JASON | CORPORATE OFFICER | Individual | N/A | Jul 17, 2017 |
| BAYACA, FRANCIS | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Jul 1, 2012 |
| WARR, BRANDON | W-2 MANAGING EMPLOYEE | Individual | N/A | Aug 10, 2023 |
This chain operates 254 facilities. View all →