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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeMassachusettsSkilled Nursing Facility at North Hill (the)

Skilled Nursing Facility at North Hill (the)

865 Central Avenue, Needham, MA 024927814449910
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
3/5
Staffing
5/5
Quality
3/5
Beds
72
certified
1 fine(s) totaling $16,153

Key Findings

• CMS rates this facility 4/5 stars (above average)

• Has 72 certified beds with an average of 65.1 residents per day (90% occupancy)

• Last health inspection found 3 deficiencies (inspected Jul 18, 2025)

• Has been fined a total of $16,153 across 1 fine(s)

• Total nursing staff: 6.33 hours per resident per day

• Staff turnover rate: 17.3%

Skilled Nursing Facility at North Hill (the) is a 4-star Medicare and Medicaid certified nursing home in Needham, Massachusetts with 72 certified beds. It has been operating since 1985. The facility scored above average compared to Massachusetts facilities.

Beds
72
Avg Residents/Day
65.1
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 10, 1985
Sprinklers
Yes
Council
Resident
County
Norfolk
Last Inspection
Jul 18, 2025
Deficiencies (Cycle 1)
3
Weighted Score
53.5
Infection Citations
0

Deficiency Citations (11)

F0605Potential for Harm

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Survey: Jul 18, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 18, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jul 18, 2025Corrected: NoCycle: 1
F0684Immediate Jeopardy

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jan 15, 2025Corrected: NoCycle: 2
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jan 15, 2025Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 11, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jul 11, 2024Corrected: NoCycle: 2
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Jul 11, 2024Corrected: NoCycle: 2
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: May 18, 2023Corrected: NoCycle: 3
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: May 18, 2023Corrected: NoCycle: 3
F0636Potential for Harm

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Survey: May 18, 2023Corrected: NoCycle: 3
Total Fines
$16,153
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineJan 15, 2025
$16,153

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide4.12 hrs
National avg: 2.35 hrs
LPN0.74 hrs
National avg: 0.86 hrs
RN1.47 hrs
National avg: 0.68 hrs
Total Nursing6.33 hrs
National avg: 3.89 hrs
Weekend Total5.93 hrs
National avg: 0.00 hrs
Physical Therapist0.07 hrs
National avg: 0.07 hrs
Total Turnover
17.3%
RN Turnover
15.8%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (7)

NameRoleTypeOwnership %Since
DOWNEY, SUSANCORPORATE DIRECTORIndividualN/AMar 31, 2024
BERE, KARALYNCORPORATE OFFICERIndividualN/ASep 15, 2024
FRIAS, JOSEPHCORPORATE OFFICERIndividualN/AJul 15, 2023
BENOIT, PAULW-2 MANAGING EMPLOYEEIndividualN/AJun 24, 2001
BONILLA, CARLOS-ANDRESW-2 MANAGING EMPLOYEEIndividualN/AMar 6, 2023
COSTA, NATALIEW-2 MANAGING EMPLOYEEIndividualN/ASep 15, 1997
DOWNEY, SUSANW-2 MANAGING EMPLOYEEIndividualN/AMar 28, 2022

Nearby Nursing Homes

All Massachusetts facilities

Briarwood Rehabilitation & Healthcare Center

Needham, MA · 120 beds

For profit$8,788 in fines
Health
Staffing
Quality
1.3 mi

Frequently Asked Questions

What is the CMS rating for Skilled Nursing Facility at North Hill (the)?▾
Skilled Nursing Facility at North Hill (the) has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 5/5, and quality measures rating of 3/5. This facility is rated above average.
Has Skilled Nursing Facility at North Hill (the) had any health inspection violations?▾
Skilled Nursing Facility at North Hill (the) had 3 deficiency citations in its most recent health inspection (Jul 18, 2025). The facility has been fined a total of $16,153 across 1 fine(s).
What are the staffing levels at Skilled Nursing Facility at North Hill (the)?▾
Skilled Nursing Facility at North Hill (the) provides 6.33 total nursing staff hours per resident per day, including 1.47 RN hours, 0.74 LPN hours, and 4.12 nurse aide hours. The total staff turnover rate is 17.3%.
How many beds does Skilled Nursing Facility at North Hill (the) have?▾
Skilled Nursing Facility at North Hill (the) has 72 certified beds with an average of 65.1 residents per day, resulting in approximately 90% occupancy. The facility is Non profit - Corporation owned.
Are there other nursing homes near Skilled Nursing Facility at North Hill (the)?▾
Yes, there are 1 other nursing home in Needham, Massachusetts with an average rating of 4/5. You can compare all facilities on the Needham nursing homes page.