• CMS rates this facility 4/5 stars (above average)
• Has 72 certified beds with an average of 65.1 residents per day (90% occupancy)
• Last health inspection found 3 deficiencies (inspected Jul 18, 2025)
• Has been fined a total of $16,153 across 1 fine(s)
• Total nursing staff: 6.33 hours per resident per day
• Staff turnover rate: 17.3%
Skilled Nursing Facility at North Hill (the) is a 4-star Medicare and Medicaid certified nursing home in Needham, Massachusetts with 72 certified beds. It has been operating since 1985. The facility scored above average compared to Massachusetts facilities.
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide and implement an infection prevention and control program.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| DOWNEY, SUSAN | CORPORATE DIRECTOR | Individual | N/A | Mar 31, 2024 |
| BERE, KARALYN | CORPORATE OFFICER | Individual | N/A | Sep 15, 2024 |
| FRIAS, JOSEPH | CORPORATE OFFICER | Individual | N/A | Jul 15, 2023 |
| BENOIT, PAUL | W-2 MANAGING EMPLOYEE | Individual | N/A | Jun 24, 2001 |
| BONILLA, CARLOS-ANDRES | W-2 MANAGING EMPLOYEE | Individual | N/A | Mar 6, 2023 |
| COSTA, NATALIE | W-2 MANAGING EMPLOYEE | Individual | N/A | Sep 15, 1997 |
| DOWNEY, SUSAN | W-2 MANAGING EMPLOYEE | Individual | N/A | Mar 28, 2022 |