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HomeTexasSorrento

Sorrento

2739 Babcock, San Antonio, TX 782292106163250WebsiteGoogle Maps
4.3on Google(488 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
1/5
Quality
5/5
Beds
112
certified

How Sorrento Compares in Texas

Facility results compared with averages for CMS-certified nursing homes in Texas. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
TX average
2.7/5
Below state average
Health inspection rating
2/5
TX average
2.8/5
Below state average
Staffing rating
1/5
TX average
1.9/5
Below state average
Nursing hours per resident
3.55 hrs/day
TX average
3.39 hrs/day
Above state average
RN hours per resident
0.56 hrs/day
TX average
0.43 hrs/day
Above state average
Staff turnover
55.2%
TX average
55.3%
Close to state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the Texas average of 2.7/5.
Its 2/5 health inspection rating is below the Texas average of 2.8/5.
Reported RN time is 0.56 hours per resident per day, above the state average of 0.43.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
28
deficiency citations
Inspected Jul 26, 2024
Most recent cycle
18
deficiency citations
Inspected Aug 22, 2025
The most recent cycle recorded 10 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$5,996/mo
Texas median
Private Room
$7,300/mo
Texas median
Bexar County 65+
248,631
12.3% of county
County Population
2,014,059
Bexar County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Sorrento is a 2-star Medicare and Medicaid certified nursing home in San Antonio, Texas with 112 certified beds. It has been operating since 2015. Its overall CMS rating is 2 out of 5.

Beds
112
Avg Residents/Day
104
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 21, 2015
Sprinklers
Yes
Council
Resident
County
Bexar
Last Inspection
Aug 22, 2025
Deficiencies (Cycle 1)
18
Weighted Score
111.0
Infection Citations
0

Deficiency Citations (50)

F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: May 19, 2026Corrected: NoCycle: 1
F0565Potential for Harm

Honor the resident's right to organize and participate in resident/family groups in the facility.

Survey: Nov 30, 2025Corrected: NoCycle: 1
F0640Potential for Harm

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0809Potential for Harm

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 22, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Jul 17, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 17, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 17, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jul 17, 2025Corrected: NoCycle: 1
F0810Potential for Harm

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Survey: Jul 17, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jun 20, 2025Corrected: NoCycle: 2
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Jun 20, 2025Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: May 21, 2025Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 21, 2025Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jul 26, 2024Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Jul 26, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jul 26, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 26, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Jul 26, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jul 26, 2024Corrected: NoCycle: 2
F0814Potential for Harm

Dispose of garbage and refuse properly.

Survey: Jul 26, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Jul 26, 2024Corrected: NoCycle: 2

+ 20 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.72 hrs
National avg: 2.32 hrs
LPN1.28 hrs
National avg: 0.86 hrs
RN0.56 hrs
National avg: 0.69 hrs
Total Nursing3.55 hrs
National avg: 3.86 hrs
Weekend Total2.98 hrs
National avg: 0.00 hrs
Physical Therapist0.10 hrs
National avg: 0.07 hrs
Total Turnover
55.2%
RN Turnover
68.8%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (6)

NameRoleTypeOwnership %Since
HOOPER, GRADYCORPORATE OFFICERIndividualN/ADec 1, 2015
SORRENTO CONTINUING CARE CENTER LTD. CO.OPERATIONAL/MANAGERIAL CONTROLOrganizationN/AMar 1, 2023
EVANS, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 25, 2024
SORRENTO CONTINUING CARE CENTER LTD. CO.ADP OF THE SNFOrganizationN/AMar 26, 2025
EVANS, ROBERTADP OF THE SNFIndividualN/AMar 25, 2024
SHELTON, ROLANDAADP OF THE SNFIndividualN/AMar 25, 2024

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Sorrento and nearby alternatives.

All Texas facilities
Sorrento
San Antonio, TXCurrent facility
CMS
2/5
Health
2/5
Staffing
1/5
Recorded fines: None
Remington Transitional Care of San Antonio
San Antonio, TX2,112 ft
CMS
4/5
Health
3/5
Staffing
3/5
Recorded fines: None
Mesa Vista Inn Health Center
San Antonio, TX3,168 ft
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: $8,160
Northgate Health and Rehabilitation Center
San Antonio, TX3,168 ft
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $27,710
Ignite Medical Resort San Antonio, LLC
San Antonio, TX4,224 ft
CMS
3/5
Health
2/5
Staffing
2/5
Recorded fines: None
Wurzbach Nursing and Rehabilitation
San Antonio, TX1.0 mi
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: $34,945
Huebner Creek Health & Rehabilitation Center
San Antonio, TX1.0 mi
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: $14,327
FacilityDistanceCMSHealthStaffingRecorded fines
Sorrento
San Antonio, TX · Current facility
—2/52/51/5None recorded
Remington Transitional Care of San Antonio
San Antonio, TX
2,112 ft4/53/53/5None recorded
Mesa Vista Inn Health Center
San Antonio, TX
3,168 ft1/52/51/5$8,160
Northgate Health and Rehabilitation Center
San Antonio, TX
3,168 ft1/51/51/5$27,710
Ignite Medical Resort San Antonio, LLC
San Antonio, TX
4,224 ft3/52/52/5None recorded
Wurzbach Nursing and Rehabilitation
San Antonio, TX
1.0 mi2/52/52/5$34,945
Huebner Creek Health & Rehabilitation Center
San Antonio, TX
1.0 mi1/52/51/5$14,327

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Sorrento?▾
Sorrento has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 1/5, and quality measures rating of 5/5. This facility is rated below average.
How much does Sorrento cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Texas is $5,996/month for a semi-private room and $7,300/month for a private room (Genworth/CareScout 2024). Sorrento participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Sorrento had any health inspection violations?▾
Sorrento had 18 deficiency citations in its most recent health inspection (Aug 22, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at Sorrento?▾
Sorrento provides 3.55 total nursing staff hours per resident per day, including 0.56 RN hours, 1.28 LPN hours, and 1.72 nurse aide hours. The total staff turnover rate is 55.2%.
How many beds does Sorrento have?▾
Sorrento has 112 certified beds with an average of 104 residents per day, resulting in approximately 93% occupancy. The facility is For profit - Limited Liability company owned and is part of the Cantex Continuing Care chain.
Are there other nursing homes near Sorrento?▾
Yes. This page lists 6 nearby nursing homes in Texas, including 6 in San Antonio. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Sorrento?▾
On Google Maps, Sorrento has a rating of 4.3 out of 5 based on 488 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.

Part of Cantex Continuing Care

This chain operates 38 facilities. View all →