• CMS rates this facility 5/5 stars (above average)
• Has 100 certified beds with an average of 97 residents per day (97% occupancy)
• Last health inspection found 12 deficiencies (inspected Mar 25, 2025)
• No fines on record
• Total nursing staff: 3.89 hours per resident per day
• Staff turnover rate: 46.4%
Spokane Veterans Home is a 5-star Medicare and Medicaid certified nursing home in Spokane, Washington with 100 certified beds. It has been operating since 2001. The facility scored above average compared to Washington facilities.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ensure that residents are free from significant medication errors.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide and implement an infection prevention and control program.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that residents are free from significant medication errors.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Provide enough food/fluids to maintain a resident's health.
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Ensure that residents are free from significant medication errors.
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
+ 19 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| WASHINGTON STATE DEPARTMENT OF VETE | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | May 1, 2013 |
| WASHINGTON STATE DEPARTMENT OF VETE | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | May 1, 2004 |
| PUENTE, DAVID | CORPORATE DIRECTOR | Individual | N/A | Feb 1, 2023 |
| GILBERT, SOLOMON | CORPORATE OFFICER | Individual | N/A | May 22, 2023 |
| MURRAY, DANIEL | CORPORATE OFFICER | Individual | N/A | Nov 16, 2021 |
| WESTHOFF, TERRANCE | CORPORATE OFFICER | Individual | N/A | Sep 1, 2020 |
| GILBERT, SOLOMON | W-2 MANAGING EMPLOYEE | Individual | N/A | May 22, 2023 |
| MICHAELS, MARK | W-2 MANAGING EMPLOYEE | Individual | N/A | Jun 13, 2023 |
| PUENTE, DAVID | W-2 MANAGING EMPLOYEE | Individual | N/A | Feb 1, 2023 |
| WESTHOFF, TERRANCE | W-2 MANAGING EMPLOYEE | Individual | N/A | Sep 1, 2020 |