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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeMichiganThe Willows At East Lansing

The Willows At East Lansing

3500 Coolidge Road, East Lansing, MI 488235172034042
5/5Much Above Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
4/5
Staffing
3/5
Quality
5/5
Beds
65
certified

Key Findings

• CMS rates this facility 5/5 stars (above average)

• Has 65 certified beds with an average of 61.9 residents per day (95% occupancy)

• Last health inspection found 8 deficiencies (inspected Oct 17, 2024)

• No fines on record

• Total nursing staff: 3.77 hours per resident per day

• Staff turnover rate: 34.5%

• Part of the Trilogy Health Services chain (125 facilities)

The Willows At East Lansing is a 5-star Medicare and Medicaid certified nursing home in East Lansing, Michigan with 65 certified beds. It has been operating since 2014. The facility scored above average compared to Michigan facilities.

Beds
65
Avg Residents/Day
61.9
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
May 16, 2014
Sprinklers
Yes
Council
None
County
Clinton
Last Inspection
Oct 17, 2024
Deficiencies (Cycle 1)
8
Weighted Score
42.0
Infection Citations
0

Deficiency Citations (36)

F0623Minimal Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Oct 17, 2024Corrected: NoCycle: 1
F0625Minimal Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Oct 17, 2024Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Oct 17, 2024Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Oct 17, 2024Corrected: NoCycle: 1
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: Oct 17, 2024Corrected: NoCycle: 1
F0740Potential for Harm

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Survey: Oct 17, 2024Corrected: NoCycle: 1
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Oct 17, 2024Corrected: NoCycle: 1
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: Oct 17, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jul 5, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 5, 2024Corrected: NoCycle: 2
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Sep 20, 2023Corrected: NoCycle: 2
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Sep 20, 2023Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Sep 20, 2023Corrected: NoCycle: 2
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Sep 20, 2023Corrected: NoCycle: 2
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Sep 20, 2023Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Sep 20, 2023Corrected: NoCycle: 2
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: Sep 20, 2023Corrected: NoCycle: 2
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Sep 20, 2023Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Sep 20, 2023Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Sep 20, 2023Corrected: NoCycle: 2
F0847Potential for Harm

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Survey: Sep 20, 2023Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Apr 4, 2023Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Apr 4, 2023Corrected: NoCycle: 3
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Oct 7, 2022Corrected: NoCycle: 3
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Oct 7, 2022Corrected: NoCycle: 3
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Oct 7, 2022Corrected: NoCycle: 3
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Oct 7, 2022Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Oct 7, 2022Corrected: NoCycle: 3
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Oct 7, 2022Corrected: NoCycle: 3
F0660Potential for Harm

Plan the resident's discharge to meet the resident's goals and needs.

Survey: Oct 7, 2022Corrected: NoCycle: 3

+ 6 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.97 hrs
National avg: 2.35 hrs
LPN0.45 hrs
National avg: 0.86 hrs
RN1.34 hrs
National avg: 0.68 hrs
Total Nursing3.77 hrs
National avg: 3.89 hrs
Weekend Total3.17 hrs
National avg: 0.00 hrs
Physical Therapist0.09 hrs
National avg: 0.07 hrs
Total Turnover
34.5%
RN Turnover
22.2%
Administrators Left
2

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (25)

NameRoleTypeOwnership %Since
TRILOGY OPCO LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Oct 1, 2021
AMERICAN HEALTHCARE REIT HOLDINGS LP5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2021
AMERICAN HEALTHCARE REIT INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2021
CONTINENTAL MERGER SUB LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2021
GAHC3 TRILOGY JV LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2021
GAHC4 TRILOGY JV LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2021
NORTHSTAR HEALTHCARE INCOME INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2021
NORTHSTAR HEALTHCARE INCOME OPERATING PARTNERSHIP LP5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2021
TRILOGY HEALTHCARE HOLDINGS INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2021
TRILOGY HOLDINGS NT-HCI, LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2021
TRILOGY INVESTORS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2021
TRILOGY REAL ESTATE INVESTMENT TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2021
TRILOGY REIT HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2021
TRILOGY MANAGEMENT SERVICES LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AOct 1, 2021
ERMIGER, JOSEPHOPERATIONAL/MANAGERIAL CONTROLIndividualN/AAug 2, 2021
BARNEY, LEIGHCORPORATE OFFICERIndividualN/ANov 1, 2019
BRYANT, WILLIAMCORPORATE OFFICERIndividualN/AJan 5, 2016
BUFFORD, RANDALLCORPORATE OFFICERIndividualN/ANov 1, 2019
CONNER, GREGORYCORPORATE OFFICERIndividualN/AJun 3, 2021
DAVIS, DAVIDCORPORATE OFFICERIndividualN/AAug 21, 2017
PROSKY, DANNYCORPORATE OFFICERIndividualN/ADec 1, 2015
STREIFF, MATHIEUCORPORATE OFFICERIndividualN/ADec 1, 2015
CORBIN, KATHYW-2 MANAGING EMPLOYEEIndividualN/AJan 11, 2011
FIGHTMASTER, LISAW-2 MANAGING EMPLOYEEIndividualN/ADec 1, 2015
KEYBANK NATIONAL ASSOCIATION5% OR GREATER MORTGAGE INTERESTOrganizationN/AAug 1, 2018

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Frequently Asked Questions

What is the CMS rating for The Willows At East Lansing?▾
The Willows At East Lansing has an overall CMS rating of 5 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 3/5, and quality measures rating of 5/5. This facility is rated above average.
Has The Willows At East Lansing had any health inspection violations?▾
The Willows At East Lansing had 8 deficiency citations in its most recent health inspection (Oct 17, 2024). The facility has no fines on record.
What are the staffing levels at The Willows At East Lansing?▾
The Willows At East Lansing provides 3.77 total nursing staff hours per resident per day, including 1.34 RN hours, 0.45 LPN hours, and 1.97 nurse aide hours. The total staff turnover rate is 34.5%.
How many beds does The Willows At East Lansing have?▾
The Willows At East Lansing has 65 certified beds with an average of 61.9 residents per day, resulting in approximately 95% occupancy. The facility is For profit - Corporation owned and is part of the Trilogy Health Services chain.
Are there other nursing homes near The Willows At East Lansing?▾
Yes, there are 3 other nursing homes in East Lansing, Michigan with an average rating of 2.3/5. You can compare all facilities on the East Lansing nursing homes page.

Part of Trilogy Health Services

This chain operates 125 facilities. View all →