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HomeMichiganThe Willows At East Lansing

The Willows At East Lansing

3500 Coolidge Road, East Lansing, MI 488235172034042WebsiteGoogle Maps
3.7on Google(45 reviews)
5/5Much Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
5/5
Quality
5/5
Beds
65
certified

How The Willows At East Lansing Compares in Michigan

Facility results compared with averages for CMS-certified nursing homes in Michigan. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
5/5
MI average
3.1/5
Above state average
Health inspection rating
3/5
MI average
2.8/5
Close to state average
Staffing rating
5/5
MI average
3.6/5
Above state average
Nursing hours per resident
3.86 hrs/day
MI average
3.99 hrs/day
Close to state average
RN hours per resident
1.65 hrs/day
MI average
0.78 hrs/day
Above state average
Staff turnover
30.0%
MI average
44.1%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 5/5 overall CMS rating is above the Michigan average of 3.1/5.
Reported RN time is 1.65 hours per resident per day, above the state average of 0.78.
Staff turnover is 30.0%, lower than the Michigan average of 44.1%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
10
deficiency citations
Inspected Oct 17, 2024
Most recent cycle
9
deficiency citations
Inspected Jan 8, 2026
The most recent cycle recorded 1 fewer deficiency citation than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$9,429/mo
Michigan median
Private Room
$10,372/mo
Michigan median
Clinton County 65+
14,116
17.8% of county
County Population
79,249
Clinton County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

The Willows At East Lansing is a 5-star Medicare and Medicaid certified nursing home in East Lansing, Michigan with 65 certified beds. It has been operating since 2014. Its overall CMS rating is 5 out of 5.

Beds
65
Avg Residents/Day
61.8
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
May 16, 2014
Sprinklers
Yes
Council
None
County
Clinton
Last Inspection
Jan 8, 2026
Deficiencies (Cycle 1)
9
Weighted Score
51.0
Infection Citations
0

Deficiency Citations (30)

F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 20, 2026Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 20, 2026Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jan 8, 2026Corrected: NoCycle: 1
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Jan 8, 2026Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Jan 8, 2026Corrected: NoCycle: 1
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Jan 8, 2026Corrected: NoCycle: 1
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Jan 8, 2026Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jan 8, 2026Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Jan 8, 2026Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Oct 17, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Oct 17, 2024Corrected: NoCycle: 2
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: Oct 17, 2024Corrected: NoCycle: 2
F0740Potential for Harm

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Survey: Oct 17, 2024Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Oct 17, 2024Corrected: NoCycle: 2
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: Oct 17, 2024Corrected: NoCycle: 2
F0623Minimal Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Oct 17, 2024Corrected: NoCycle: 2
F0625Minimal Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Oct 17, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jul 5, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 5, 2024Corrected: NoCycle: 2
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Sep 20, 2023Corrected: NoCycle: 3
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Sep 20, 2023Corrected: NoCycle: 3
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Sep 20, 2023Corrected: NoCycle: 3
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Sep 20, 2023Corrected: NoCycle: 3
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Sep 20, 2023Corrected: NoCycle: 3
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Sep 20, 2023Corrected: NoCycle: 3
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: Sep 20, 2023Corrected: NoCycle: 3
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Sep 20, 2023Corrected: NoCycle: 3
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Sep 20, 2023Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Sep 20, 2023Corrected: NoCycle: 3
F0847Potential for Harm

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Survey: Sep 20, 2023Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.90 hrs
National avg: 2.32 hrs
LPN0.31 hrs
National avg: 0.86 hrs
RN1.65 hrs
National avg: 0.69 hrs
Total Nursing3.86 hrs
National avg: 3.86 hrs
Weekend Total3.25 hrs
National avg: 0.00 hrs
Physical Therapist0.10 hrs
National avg: 0.07 hrs
Total Turnover
30.0%
RN Turnover
10.5%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (16)

NameRoleTypeOwnership %Since
CONTINENTAL MERGER SUB LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2021
NORTHSTAR HEALTHCARE INCOME INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2021
NORTHSTAR HEALTHCARE INCOME OPERATING PARTNERSHIP LP5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2021
TRILOGY HOLDINGS NT-HCI, LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2021
KEYBANK NATIONAL ASSOCIATION5% OR GREATER MORTGAGE INTERESTOrganizationN/AAug 1, 2018
CORBIN, KATHYW-2 MANAGING EMPLOYEEIndividualN/AJan 11, 2011
FIGHTMASTER, LISAW-2 MANAGING EMPLOYEEIndividualN/ADec 1, 2015
BARNEY, LEIGHCORPORATE OFFICERIndividualN/ANov 1, 2019
BRYANT, WILLIAMCORPORATE OFFICERIndividualN/AJan 5, 2016
BUFFORD, RANDALLCORPORATE OFFICERIndividualN/ANov 1, 2019
CONNER, GREGORYCORPORATE OFFICERIndividualN/AJun 3, 2021
DAVIS, DAVIDCORPORATE OFFICERIndividualN/AAug 21, 2017
PROSKY, DANNYCORPORATE OFFICERIndividualN/ADec 1, 2015
STREIFF, MATHIEUCORPORATE OFFICERIndividualN/ADec 1, 2015
TRILOGY MANAGEMENT SERVICES LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AOct 1, 2021
ERMIGER, JOSEPHOPERATIONAL/MANAGERIAL CONTROLIndividualN/AAug 2, 2021

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for The Willows At East Lansing and nearby alternatives.

All Michigan facilities
The Willows At East Lansing
East Lansing, MICurrent facility
CMS
5/5
Health
3/5
Staffing
5/5
Recorded fines: None
Medilodge of East Lansing
East Lansing, MI2.4 mi
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: None
Burcham Hills Retirement Center
East Lansing, MI3.5 mi
CMS
1/5
Health
1/5
Staffing
4/5
Recorded fines: $37,557
Medilodge of Campus Area
East Lansing, MI4.0 mi
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: None
Medilodge of Capital Area
Lansing, MI5.3 miAbuse flag
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: $22,710
Medilodge of Okemos
Okemos, MI5.4 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
The Willows At Okemos
Okemos, MI5.9 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
The Willows At East Lansing
East Lansing, MI · Current facility
—5/53/55/5None recorded
Medilodge of East Lansing
East Lansing, MI
2.4 mi2/52/53/5None recorded
Burcham Hills Retirement Center
East Lansing, MI
3.5 mi1/51/54/5$37,557
Medilodge of Campus Area
East Lansing, MI
4.0 mi3/53/54/5None recorded
Medilodge of Capital Area
Lansing, MI
5.3 mi2/52/54/5$22,710
Medilodge of Okemos
Okemos, MI
5.4 mi4/54/54/5None recorded
The Willows At Okemos
Okemos, MI
5.9 mi5/54/55/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for The Willows At East Lansing?▾
The Willows At East Lansing has an overall CMS rating of 5 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 5/5, and quality measures rating of 5/5. This facility is rated above average.
How much does The Willows At East Lansing cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Michigan is $9,429/month for a semi-private room and $10,372/month for a private room (Genworth/CareScout 2024). The Willows At East Lansing participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has The Willows At East Lansing had any health inspection violations?▾
The Willows At East Lansing had 9 deficiency citations in its most recent health inspection (Jan 8, 2026). The current CMS dataset records no fines for this facility.
What are the staffing levels at The Willows At East Lansing?▾
The Willows At East Lansing provides 3.86 total nursing staff hours per resident per day, including 1.65 RN hours, 0.31 LPN hours, and 1.90 nurse aide hours. The total staff turnover rate is 30.0%.
How many beds does The Willows At East Lansing have?▾
The Willows At East Lansing has 65 certified beds with an average of 61.8 residents per day, resulting in approximately 95% occupancy. The facility is For profit - Corporation owned and is part of the Trilogy Health Services chain.
Are there other nursing homes near The Willows At East Lansing?▾
Yes. This page lists 6 nearby nursing homes in Michigan, including 3 in East Lansing. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about The Willows At East Lansing?▾
On Google Maps, The Willows At East Lansing has a rating of 3.7 out of 5 based on 45 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 5/5.

Part of Trilogy Health Services

This chain operates 124 facilities. View all →