• CMS rates this facility 2/5 stars (below average)
• Has 60 certified beds with an average of 53.3 residents per day (89% occupancy)
• Last health inspection found 9 deficiencies (inspected May 28, 2025)
• No fines on record
• Total nursing staff: 3.40 hours per resident per day
• Staff turnover rate: 76.6% (high)
Tranquility of Richmond Heights is a 2-star Medicare and Medicaid certified nursing home in Richmond Heights, Ohio with 60 certified beds. It has been operating since 2009. The facility scored below average compared to Ohio facilities.
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Dispose of garbage and refuse properly.
Provide and implement an infection prevention and control program.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Provide enough food/fluids to maintain a resident's health.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Provide activities to meet all resident's needs.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ensure each resident receives an accurate assessment.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure medication error rates are not 5 percent or greater.
Dispose of garbage and refuse properly.
Provide and implement an infection prevention and control program.
Implement a program that monitors antibiotic use.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that residents are free from significant medication errors.
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
+ 16 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| OHIO OPS SP LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 50% | Dec 31, 2023 |
| RICHMOND LONG TERM CARE REALTY LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 50% | Dec 31, 2023 |
| KRUTOWSKY, STEPHEN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 50% | Dec 31, 2023 |
| WOODWARD, MELVIN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 50% | Dec 31, 2023 |
| TRANQUILITY SNF MANAGEMENT LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 31, 2023 |
| AGARWAL, RAJESH | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 31, 2023 |
| DUGGAN, PAMELA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 31, 2023 |
| KRUTOWSKY, STEPHEN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 31, 2023 |
| WOODWARD, MELVIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 31, 2023 |
| KRUTOWSKY, STEPHEN | CORPORATE OFFICER | Individual | N/A | Dec 31, 2023 |
| WOODWARD, MELVIN | CORPORATE OFFICER | Individual | N/A | Dec 31, 2023 |
| UNITED BANKSHARES INC | 5% OR GREATER MORTGAGE INTEREST | Organization | N/A | Aug 28, 2024 |