• CMS rates this facility 3/5 stars (average)
• Has 45 certified beds with an average of 41.1 residents per day (91% occupancy)
• Last health inspection found 6 deficiencies (inspected May 1, 2025)
• No fines on record
• Total nursing staff: 3.09 hours per resident per day
• Staff turnover rate: 53.3% (high)
• Part of the The Ensign Group chain (324 facilities)
West Bend Health and Rehabilitation is a 3-star Medicare and Medicaid certified nursing home in West Bend, Iowa with 45 certified beds. It has been operating since 2001. The facility scored at average compared to Iowa facilities.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ensure medication error rates are not 5 percent or greater.
Provide and implement an infection prevention and control program.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Provide and implement an infection prevention and control program.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Ensure services provided by the nursing facility meet professional standards of quality.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| GATEWAY HEALTHCARE LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jul 18, 2011 |
| THE ENSIGN GROUP INC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 100% | Jul 18, 2011 |
| KLEINSTREUBER, PETER | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 19, 2019 |
| BURNAM, SOON | CORPORATE OFFICER | Individual | N/A | Jul 18, 2011 |
| KLEINSTREUBER, PETER | W-2 MANAGING EMPLOYEE | Individual | N/A | Nov 19, 2019 |
This chain operates 324 facilities. View all →