CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Texas. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
West Oaks Nursing and Rehabilitation Center is a 2-star Medicare and Medicaid certified nursing home in Austin, Texas with 125 certified beds. It has been operating since 2006. Its overall CMS rating is 2 out of 5.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide safe, appropriate pain management for a resident who requires such services.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Hire a qualified full-time social worker in a facility with more than 120 beds.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
+ 2 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| MARTIN, DIETER | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Apr 14, 2023 |
| THOMPSON, AMBER | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Oct 1, 2022 |
| BURNAM, SOON | CORPORATE OFFICER | Individual | N/A | Jan 18, 2022 |
| HOOPER, GRADY | CORPORATE OFFICER | Individual | N/A | Dec 1, 2015 |
| KEETCH, CHAD | CORPORATE OFFICER | Individual | N/A | Mar 1, 2011 |
| AMERICAN ROBIN HEALTHCARE, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Oct 1, 2022 |
| MARTIN, DIETER | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 14, 2023 |
| THOMPSON, AMBER | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 1, 2022 |
| AMERICAN ROBIN HEALTHCARE, INC. | ADP OF THE SNF | Organization | N/A | Oct 27, 2025 |
| ENSIGN SERVICES INC | ADP OF THE SNF | Organization | N/A | Jan 18, 2022 |
| MARTIN, DIETER | ADP OF THE SNF | Individual | N/A | Apr 14, 2023 |
| THOMPSON, AMBER | ADP OF THE SNF | Individual | N/A | Oct 1, 2022 |
Compare CMS ratings and recorded fines for West Oaks Nursing and Rehabilitation Center and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 346 facilities. View all →