NursingHomes.us
StatesRankingsCompare
NursingHomes.us

Independent nursing-home comparison using official CMS data. Not affiliated with the U.S. government.

Browse

  • All States
  • Rankings
  • Compare
  • Guides

Data

  • Nursing Home Chains
  • Inspection Codes
  • Data Sources

About

  • About Us
  • Contact
  • Privacy Policy
  • Terms of Use
© 2026 NursingHomes.us. All data from CMS.gov.
HomeMassachusettsWestborough Healthcare

Westborough Healthcare

8 Colonial Drive, Westborough, MA 015815083669131WebsiteGoogle Maps
2.5on Google(33 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
2/5
Quality
1/5
Beds
117
certified
1 fine(s) totaling $8,648

How Westborough Healthcare Compares in Massachusetts

Facility results compared with averages for CMS-certified nursing homes in Massachusetts. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
MA average
3.0/5
Below state average
Health inspection rating
3/5
MA average
3.0/5
Close to state average
Staffing rating
2/5
MA average
3.1/5
Below state average
Nursing hours per resident
3.65 hrs/day
MA average
3.87 hrs/day
Below state average
RN hours per resident
0.64 hrs/day
MA average
0.65 hrs/day
Close to state average
Staff turnover
42.4%
MA average
38.2%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the Massachusetts average of 3.0/5.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
19
deficiency citations
Inspected Nov 18, 2024
Most recent cycle
6
deficiency citations
Inspected Feb 25, 2026
The most recent cycle recorded 13 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$14,296/mo
Massachusetts median
Private Room
$15,189/mo
Massachusetts median
Worcester County 65+
139,294
16.2% of county
County Population
858,898
Worcester County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Westborough Healthcare is a 2-star Medicare and Medicaid certified nursing home in Westborough, Massachusetts with 117 certified beds. It has been operating since 1975. Its overall CMS rating is 2 out of 5.

Beds
117
Avg Residents/Day
97.9
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 3, 1975
Sprinklers
Yes
Council
Resident
County
Worcester
Last Inspection
Feb 25, 2026
Deficiencies (Cycle 1)
6
Weighted Score
48.0
Infection Citations
0

Deficiency Citations (32)

F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 25, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 25, 2026Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Feb 25, 2026Corrected: NoCycle: 1
F0605Potential for Harm

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Survey: Feb 25, 2026Corrected: NoCycle: 1
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: Feb 25, 2026Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 25, 2026Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Apr 10, 2025Corrected: NoCycle: 2
F0622Potential for Harm

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Survey: Nov 18, 2024Corrected: NoCycle: 2
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Nov 18, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Nov 18, 2024Corrected: NoCycle: 2
F0732Potential for Harm

Post nurse staffing information every day.

Survey: Nov 18, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 18, 2024Corrected: NoCycle: 2
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Nov 18, 2024Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Nov 18, 2024Corrected: NoCycle: 2
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Nov 18, 2024Corrected: NoCycle: 2
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Nov 18, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Nov 18, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Nov 18, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 18, 2024Corrected: NoCycle: 2
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Nov 18, 2024Corrected: NoCycle: 2
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Nov 18, 2024Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Nov 18, 2024Corrected: NoCycle: 2
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Nov 18, 2024Corrected: NoCycle: 2
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Sep 25, 2024Corrected: NoCycle: 2
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Oct 19, 2023Corrected: NoCycle: 3
F0578Actual Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Aug 2, 2023Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 2, 2023Corrected: NoCycle: 3
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Aug 2, 2023Corrected: NoCycle: 3
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Aug 2, 2023Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Aug 2, 2023Corrected: NoCycle: 3

+ 2 more deficiencies

Total Fines
$8,648
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineAug 2, 2023
$8,648

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.04 hrs
National avg: 2.32 hrs
LPN0.97 hrs
National avg: 0.86 hrs
RN0.64 hrs
National avg: 0.69 hrs
Total Nursing3.65 hrs
National avg: 3.86 hrs
Weekend Total3.45 hrs
National avg: 0.00 hrs
Physical Therapist0.09 hrs
National avg: 0.07 hrs
Total Turnover
42.4%
RN Turnover
60.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (12)

NameRoleTypeOwnership %Since
NEXT STEP MA NH GEN MASTER TENANT,LLCDIRECT OWNERSHIP INTERESTOrganizationN/ADec 1, 2017
NEXT STEP HEALTHCARE LLCINDIRECT OWNERSHIP INTERESTOrganizationN/ADec 1, 2017
DELL'ANNO, DAMIANINDIRECT OWNERSHIP INTERESTIndividualN/ADec 1, 2017
STEPHAN, WILLIAMINDIRECT OWNERSHIP INTERESTIndividualN/ADec 1, 2017
DELL'ANNO, DAMIANCORPORATE OFFICERIndividualN/ADec 1, 2017
STEPHAN, WILLIAMCORPORATE OFFICERIndividualN/ADec 1, 2017
NEXT STEP HEALTHCARE LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ADec 1, 2017
GOVONI, RICHARDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 29, 2024
MALIK, FAISALOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 11, 2025
NEXT STEP HEALTHCARE LLCADP OF THE SNFOrganizationN/AJul 25, 2025
GOVONI, RICHARDADP OF THE SNFIndividualN/AJun 29, 2024
MALIK, FAISALADP OF THE SNFIndividualN/AApr 11, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Westborough Healthcare and nearby alternatives.

All Massachusetts facilities
Westborough Healthcare
Westborough, MACurrent facility
CMS
2/5
Health
3/5
Staffing
2/5
Recorded fines: $8,648
Beaumont Rehab & Skilled Nursing Ctr - Westboro
Westborough, MA3,168 ft
CMS
3/5
Health
3/5
Staffing
3/5
Recorded fines: None
Whittier Westborough Transitional Care Unit
Westborough, MA2.3 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Beaumont Rehab & Skilled Nursing Ctr - Northboro
Northborough, MA3.4 mi
CMS
5/5
Health
4/5
Staffing
3/5
Recorded fines: None
Alliance Health at Coleman
Northborough, MA3.7 mi
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
Shrewsbury Rehabilitation and Nursing at Southgate
Shrewsbury, MA4.9 mi
CMS
4/5
Health
3/5
Staffing
2/5
Recorded fines: $7,901
Marlborough Hills Rehabilitation & Health Care Cen
Marlborough, MA4.9 mi
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $71,202
FacilityDistanceCMSHealthStaffingRecorded fines
Westborough Healthcare
Westborough, MA · Current facility
—2/53/52/5$8,648
Beaumont Rehab & Skilled Nursing Ctr - Westboro
Westborough, MA
3,168 ft3/53/53/5None recorded
Whittier Westborough Transitional Care Unit
Westborough, MA
2.3 mi5/54/55/5None recorded
Beaumont Rehab & Skilled Nursing Ctr - Northboro
Northborough, MA
3.4 mi5/54/53/5None recorded
Alliance Health at Coleman
Northborough, MA
3.7 mi4/54/53/5None recorded
Shrewsbury Rehabilitation and Nursing at Southgate
Shrewsbury, MA
4.9 mi4/53/52/5$7,901
Marlborough Hills Rehabilitation & Health Care Cen
Marlborough, MA
4.9 mi1/51/52/5$71,202

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Westborough Healthcare?▾
Westborough Healthcare has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 2/5, and quality measures rating of 1/5. This facility is rated below average.
How much does Westborough Healthcare cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Massachusetts is $14,296/month for a semi-private room and $15,189/month for a private room (Genworth/CareScout 2024). Westborough Healthcare participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Westborough Healthcare had any health inspection violations?▾
Westborough Healthcare had 6 deficiency citations in its most recent health inspection (Feb 25, 2026). The current CMS dataset records 1 fine(s) totaling $8,648.
What are the staffing levels at Westborough Healthcare?▾
Westborough Healthcare provides 3.65 total nursing staff hours per resident per day, including 0.64 RN hours, 0.97 LPN hours, and 2.04 nurse aide hours. The total staff turnover rate is 42.4%.
How many beds does Westborough Healthcare have?▾
Westborough Healthcare has 117 certified beds with an average of 97.9 residents per day, resulting in approximately 84% occupancy. The facility is For profit - Limited Liability company owned and is part of the Next Step Healthcare chain.
Are there other nursing homes near Westborough Healthcare?▾
Yes. This page lists 6 nearby nursing homes in Massachusetts, including 2 in Westborough. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Westborough Healthcare?▾
On Google Maps, Westborough Healthcare has a rating of 2.5 out of 5 based on 33 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.

Part of Next Step Healthcare

This chain operates 14 facilities. View all →