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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeMassachusettsWestborough Healthcare

Westborough Healthcare

8 Colonial Drive, Westborough, MA 015815083669131
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
2/5
Quality
2/5
Beds
117
certified
2 fine(s) totaling $28,772

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 117 certified beds with an average of 90.2 residents per day (77% occupancy)

• Last health inspection found 17 deficiencies (inspected Nov 18, 2024)

• Has been fined a total of $28,772 across 2 fine(s)

• Total nursing staff: 3.64 hours per resident per day

• Staff turnover rate: 42.0%

• Part of the Next Step Healthcare chain (14 facilities)

Westborough Healthcare is a 2-star Medicare and Medicaid certified nursing home in Westborough, Massachusetts with 117 certified beds. It has been operating since 1975. The facility scored below average compared to Massachusetts facilities.

Beds
117
Avg Residents/Day
90.2
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 3, 1975
Sprinklers
Yes
Council
Resident
County
Worcester
Last Inspection
Nov 18, 2024
Deficiencies (Cycle 1)
17
Weighted Score
96.0
Infection Citations
0

Deficiency Citations (39)

F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Apr 10, 2025Corrected: NoCycle: 1
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Nov 18, 2024Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Nov 18, 2024Corrected: NoCycle: 1
F0622Potential for Harm

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Survey: Nov 18, 2024Corrected: NoCycle: 1
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Nov 18, 2024Corrected: NoCycle: 1
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Nov 18, 2024Corrected: NoCycle: 1
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Nov 18, 2024Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Nov 18, 2024Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Nov 18, 2024Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 18, 2024Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Nov 18, 2024Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Nov 18, 2024Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Nov 18, 2024Corrected: NoCycle: 1
F0732Potential for Harm

Post nurse staffing information every day.

Survey: Nov 18, 2024Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Nov 18, 2024Corrected: NoCycle: 1
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Nov 18, 2024Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 18, 2024Corrected: NoCycle: 1
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Sep 25, 2024Corrected: NoCycle: 2
F0578Actual Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Aug 2, 2023Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Aug 2, 2023Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Aug 2, 2023Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Aug 2, 2023Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 2, 2023Corrected: NoCycle: 2
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Aug 2, 2023Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Aug 2, 2023Corrected: NoCycle: 2
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Oct 19, 2023Corrected: NoCycle: 3
F0600Actual Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Mar 21, 2023Corrected: NoCycle: 3
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Mar 21, 2023Corrected: NoCycle: 3
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Nov 22, 2021Corrected: NoCycle: 3
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Nov 22, 2021Corrected: NoCycle: 3

+ 9 more deficiencies

Total Fines
$28,772
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineAug 2, 2023
$8,648
FineMar 21, 2023
$20,124

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.11 hrs
National avg: 2.35 hrs
LPN0.93 hrs
National avg: 0.86 hrs
RN0.60 hrs
National avg: 0.68 hrs
Total Nursing3.64 hrs
National avg: 3.89 hrs
Weekend Total3.40 hrs
National avg: 0.00 hrs
Physical Therapist0.08 hrs
National avg: 0.07 hrs
Total Turnover
42.0%
RN Turnover
57.1%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (5)

NameRoleTypeOwnership %Since
NEXT STEP HEALTHCARE LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ADec 1, 2017
GOVONI, RICHARDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 29, 2024
MALIK, FAISALOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 11, 2025
DELL'ANNO, DAMIANCORPORATE OFFICERIndividualN/ADec 1, 2017
STEPHAN, WILLIAMCORPORATE OFFICERIndividualN/ADec 1, 2017

Nearby Nursing Homes

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Beaumont Rehab & Skilled Nursing Ctr - Westboro

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Whittier Westborough Transitional Care Unit

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Frequently Asked Questions

What is the CMS rating for Westborough Healthcare?▾
Westborough Healthcare has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 2/5. This facility is rated below average.
Has Westborough Healthcare had any health inspection violations?▾
Westborough Healthcare had 17 deficiency citations in its most recent health inspection (Nov 18, 2024). The facility has been fined a total of $28,772 across 2 fine(s).
What are the staffing levels at Westborough Healthcare?▾
Westborough Healthcare provides 3.64 total nursing staff hours per resident per day, including 0.60 RN hours, 0.93 LPN hours, and 2.11 nurse aide hours. The total staff turnover rate is 42.0%.
How many beds does Westborough Healthcare have?▾
Westborough Healthcare has 117 certified beds with an average of 90.2 residents per day, resulting in approximately 77% occupancy. The facility is For profit - Limited Liability company owned and is part of the Next Step Healthcare chain.
Are there other nursing homes near Westborough Healthcare?▾
Yes, there are 2 other nursing homes in Westborough, Massachusetts with an average rating of 3.7/5. You can compare all facilities on the Westborough nursing homes page.

Part of Next Step Healthcare

This chain operates 14 facilities. View all →