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HomeVirginiaWestminster-Canterbury of Richmond

Westminster-Canterbury of Richmond

1600 Westbrook Ave, Richmond, VA 232278042646000WebsiteGoogle Maps
4.3on Google(144 reviews)
5/5Much Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
4/5
Staffing
5/5
Quality
4/5
Beds
158
certified
Last health inspection was more than 2 years ago.

How Westminster-Canterbury of Richmond Compares in Virginia

Facility results compared with averages for CMS-certified nursing homes in Virginia. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
5/5
VA average
3.0/5
Above state average
Health inspection rating
4/5
VA average
2.8/5
Above state average
Staffing rating
5/5
VA average
2.4/5
Above state average
Nursing hours per resident
4.75 hrs/day
VA average
3.77 hrs/day
Above state average
RN hours per resident
1.30 hrs/day
VA average
0.69 hrs/day
Above state average
Staff turnover
43.8%
VA average
48.1%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 5/5 overall CMS rating is above the Virginia average of 3.0/5.
Its 4/5 health inspection rating is above the Virginia average of 2.8/5.
Reported nursing time is 4.75 hours per resident per day, above the state average of 3.77.
Reported RN time is 1.30 hours per resident per day, above the state average of 0.69.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
6
deficiency citations
Inspected May 25, 2023
Most recent cycle
4
deficiency citations
Inspected Jun 12, 2024
The most recent cycle recorded 2 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$8,517/mo
Virginia median
Private Room
$9,277/mo
Virginia median
Henrico County 65+
53,977
16.2% of county
County Population
333,120
Henrico County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Westminster-Canterbury of Richmond is a 5-star Medicare and Medicaid certified nursing home in Richmond, Virginia with 158 certified beds. It has been operating since 1975. Its overall CMS rating is 5 out of 5.

Beds
158
Avg Residents/Day
136.9
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 1, 1975
Sprinklers
Yes
Council
Resident
County
Henrico
Last Inspection
Jun 12, 2024
Deficiencies (Cycle 1)
4
Weighted Score
16.0
Infection Citations
0

Deficiency Citations (14)

F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: Jun 12, 2024Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jun 12, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jun 12, 2024Corrected: NoCycle: 1
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Jun 12, 2024Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Oct 30, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Oct 30, 2024Corrected: NoCycle: 2
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: May 25, 2023Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 25, 2023Corrected: NoCycle: 2
F0582Minimal Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: May 25, 2023Corrected: NoCycle: 2
F0625Minimal Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: May 25, 2023Corrected: NoCycle: 2
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Mar 25, 2021Corrected: NoCycle: 3
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Mar 25, 2021Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 25, 2021Corrected: NoCycle: 3
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Mar 25, 2021Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.79 hrs
National avg: 2.32 hrs
LPN0.66 hrs
National avg: 0.86 hrs
RN1.30 hrs
National avg: 0.69 hrs
Total Nursing4.75 hrs
National avg: 3.86 hrs
Weekend Total4.43 hrs
National avg: 0.00 hrs
Physical Therapist0.09 hrs
National avg: 0.07 hrs
Total Turnover
43.8%
RN Turnover
24.3%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (8)

NameRoleTypeOwnership %Since
WESTMINSTER CANTERBURY CORPORATION5% OR GREATER DIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 1975
BRANCH BANKING AND TRUST COMPANY5% OR GREATER MORTGAGE INTERESTOrganizationN/ADec 29, 2010
THE BANK OF NEW YORK MELLON TRUST COMPANY5% OR GREATER MORTGAGE INTERESTOrganizationN/ANov 30, 2006
WESTMINSTER CANTERBURY CORPORATION5% OR GREATER SECURITY INTERESTOrganizationN/ANov 9, 2011
BURNS, JOHNCORPORATE DIRECTORIndividualN/ASep 7, 2015
GARDNER, RUSSELLCORPORATE OFFICERIndividualN/AJun 19, 2006
MACKALL, TYLEROPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 13, 2023
MACKALL, TYLERADP OF THE SNFIndividualN/AJan 1, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Westminster-Canterbury of Richmond and nearby alternatives.

All Virginia facilities
Westminster-Canterbury of Richmond
Richmond, VACurrent facility
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Rosedale Health & Rehabilitation
Richmond, VA4,224 ft
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $73,788
Lakeside Health & Rehabilitation
Richmond, VA1.5 mi
CMS
2/5
Health
1/5
Staffing
1/5
Recorded fines: None
Vcu Health Children's Services at Brook Road
Richmond, VA1.9 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
Glenburnie Rehab & Nursing Center
Richmond, VA2.7 mi
CMS
2/5
Health
1/5
Staffing
1/5
Recorded fines: $54,211
Parham Health Care & Rehab Center
Richmond, VA3.4 miAbuse flag
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $266,181
The Virginia Home
Richmond, VA3.9 miAbuse flag
CMS
3/5
Health
2/5
Staffing
3/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Westminster-Canterbury of Richmond
Richmond, VA · Current facility
—5/54/55/5None recorded
Rosedale Health & Rehabilitation
Richmond, VA
4,224 ft1/51/51/5$73,788
Lakeside Health & Rehabilitation
Richmond, VA
1.5 mi2/51/51/5None recorded
Vcu Health Children's Services at Brook Road
Richmond, VA
1.9 mi5/55/55/5None recorded
Glenburnie Rehab & Nursing Center
Richmond, VA
2.7 mi2/51/51/5$54,211
Parham Health Care & Rehab Center
Richmond, VA
3.4 mi1/51/51/5$266,181
The Virginia Home
Richmond, VA
3.9 mi3/52/53/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Westminster-Canterbury of Richmond?▾
Westminster-Canterbury of Richmond has an overall CMS rating of 5 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 5/5, and quality measures rating of 4/5. This facility is rated above average.
How much does Westminster-Canterbury of Richmond cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Virginia is $8,517/month for a semi-private room and $9,277/month for a private room (Genworth/CareScout 2024). Westminster-Canterbury of Richmond participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Westminster-Canterbury of Richmond had any health inspection violations?▾
Westminster-Canterbury of Richmond had 4 deficiency citations in its most recent health inspection (Jun 12, 2024). The current CMS dataset records no fines for this facility.
What are the staffing levels at Westminster-Canterbury of Richmond?▾
Westminster-Canterbury of Richmond provides 4.75 total nursing staff hours per resident per day, including 1.30 RN hours, 0.66 LPN hours, and 2.79 nurse aide hours. The total staff turnover rate is 43.8%.
How many beds does Westminster-Canterbury of Richmond have?▾
Westminster-Canterbury of Richmond has 158 certified beds with an average of 136.9 residents per day, resulting in approximately 87% occupancy. The facility is Non profit - Corporation owned.
Are there other nursing homes near Westminster-Canterbury of Richmond?▾
Yes. This page lists 6 nearby nursing homes in Virginia, including 6 in Richmond. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Westminster-Canterbury of Richmond?▾
On Google Maps, Westminster-Canterbury of Richmond has a rating of 4.3 out of 5 based on 144 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 5/5.