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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeFloridaWestminster Towers

Westminster Towers

70 West Lucerne Circle, Orlando, FL 328014078411310
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
4/5
Quality
5/5
Beds
120
certified
2 fine(s) totaling $22,133

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 120 certified beds with an average of 95.4 residents per day (80% occupancy)

• Last health inspection found 7 deficiencies (inspected Mar 13, 2025)

• Has been fined a total of $22,133 across 2 fine(s)

• Total nursing staff: 3.75 hours per resident per day

• Staff turnover rate: 34.4%

• Part of the Westminster Communities of Florida chain (8 facilities)

Westminster Towers is a 3-star Medicare and Medicaid certified nursing home in Orlando, Florida with 120 certified beds. It has been operating since 1992. The facility scored at average compared to Florida facilities.

Beds
120
Avg Residents/Day
95.4
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1992
Sprinklers
Yes
Council
Resident
County
Orange
Last Inspection
Mar 13, 2025
Deficiencies (Cycle 1)
7
Weighted Score
87.3
Infection Citations
0

Deficiency Citations (22)

F0678Immediate Jeopardy

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Survey: Mar 4, 2025Corrected: NoCycle: 1
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: Mar 13, 2025Corrected: NoCycle: 1
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Mar 13, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Mar 13, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 13, 2025Corrected: NoCycle: 1
F0840Potential for Harm

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

Survey: Mar 13, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 13, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Aug 21, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 21, 2024Corrected: NoCycle: 2
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: May 14, 2024Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: May 14, 2024Corrected: NoCycle: 2
F0694Potential for Harm

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Survey: May 14, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 14, 2024Corrected: NoCycle: 2
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Aug 3, 2023Corrected: NoCycle: 2
F0636Potential for Harm

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Survey: Aug 3, 2023Corrected: NoCycle: 2
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Aug 3, 2023Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Aug 3, 2023Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Oct 7, 2021Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Oct 7, 2021Corrected: NoCycle: 3
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Oct 7, 2021Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Oct 7, 2021Corrected: NoCycle: 3
F0694Potential for Harm

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Survey: Oct 7, 2021Corrected: NoCycle: 3
Total Fines
$22,133
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineMar 4, 2025
$5,980
FineMar 4, 2025
$16,153

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.33 hrs
National avg: 2.35 hrs
LPN0.49 hrs
National avg: 0.86 hrs
RN0.93 hrs
National avg: 0.68 hrs
Total Nursing3.75 hrs
National avg: 3.89 hrs
Weekend Total3.43 hrs
National avg: 0.00 hrs
Physical Therapist0.14 hrs
National avg: 0.07 hrs
Total Turnover
34.4%
RN Turnover
45.8%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (11)

NameRoleTypeOwnership %Since
WESTMINSTER SERVICES INCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJan 1, 1980
DIAZ, RICARDOOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2025
KEITH, HENRYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 1994
LEHMAN, GARYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2025
BELL, WILLIAMCORPORATE DIRECTORIndividualN/AJan 1, 2015
DYE, STEPHENCORPORATE DIRECTORIndividualN/AJan 1, 2015
HILLENMEYER, JOHNCORPORATE DIRECTORIndividualN/AJan 1, 2015
MADDUX, CARLENCORPORATE DIRECTORIndividualN/AJan 1, 2022
MOCK, JEFFREYCORPORATE DIRECTORIndividualN/AJan 1, 2022
SHELLEY, LINDACORPORATE DIRECTORIndividualN/AJan 1, 2022
KEITH, HENRYCORPORATE OFFICERIndividualN/AJan 1, 1994

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Frequently Asked Questions

What is the CMS rating for Westminster Towers?▾
Westminster Towers has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 4/5, and quality measures rating of 5/5. This facility is rated average.
Has Westminster Towers had any health inspection violations?▾
Westminster Towers had 7 deficiency citations in its most recent health inspection (Mar 13, 2025). The facility has been fined a total of $22,133 across 2 fine(s).
What are the staffing levels at Westminster Towers?▾
Westminster Towers provides 3.75 total nursing staff hours per resident per day, including 0.93 RN hours, 0.49 LPN hours, and 2.33 nurse aide hours. The total staff turnover rate is 34.4%.
How many beds does Westminster Towers have?▾
Westminster Towers has 120 certified beds with an average of 95.4 residents per day, resulting in approximately 80% occupancy. The facility is Non profit - Corporation owned and is part of the Westminster Communities of Florida chain.
Are there other nursing homes near Westminster Towers?▾
Yes, there are 20 other nursing homes in Orlando, Florida with an average rating of 3.1/5. You can compare all facilities on the Orlando nursing homes page.

Part of Westminster Communities of Florida

This chain operates 8 facilities. View all →