CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Florida. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Westminster Towers is a 3-star Medicare and Medicaid certified nursing home in Orlando, Florida with 120 certified beds. It has been operating since 1992. Its overall CMS rating is 3 out of 5.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Allow residents to self-administer drugs if determined clinically appropriate.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Provide care and assistance to perform activities of daily living for any resident who is unable.
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Allow residents to self-administer drugs if determined clinically appropriate.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| BELL, WILLIAM | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2015 |
| DYE, STEPHEN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2015 |
| HILLENMEYER, JOHN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2015 |
| MADDUX, CARLEN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2022 |
| MOCK, JEFFREY | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2022 |
| SHELLEY, LINDA | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2022 |
| KEITH, HENRY | CORPORATE OFFICER | Individual | N/A | Jan 1, 1994 |
| WESTMINSTER SERVICES INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 1980 |
| DIAZ, RICARDO | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| KEITH, HENRY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 1994 |
| LEHMAN, GARY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| DIAZ, RICARDO | ADP OF THE SNF | Individual | N/A | Apr 2, 2025 |
| LEHMAN, GARY | ADP OF THE SNF | Individual | N/A | Apr 2, 2025 |
Compare CMS ratings and recorded fines for Westminster Towers and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 9 facilities. View all →