NursingHomes.us
StatesRankingsCompare

Browse

  • All States
  • Rankings
  • Compare

Resources

  • About Us
  • Data Sources
  • Contact

About

  • About Us
  • Data Sources
  • Contact
  • Privacy Policy
  • Terms of Use

Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeTexasWhisperwood Nursing & Rehabilitation Center

Whisperwood Nursing & Rehabilitation Center

5502 W 4th St, Lubbock, TX 794168067931111
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
2/5
Quality
3/5
Beds
114
certified
This facility has been flagged for abuse.
3 fine(s) totaling $40,646

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 114 certified beds with an average of 76.4 residents per day (67% occupancy)

• Last health inspection found 14 deficiencies (inspected Nov 7, 2024)

• Has been fined a total of $40,646 across 3 fine(s)

• Total nursing staff: 3.33 hours per resident per day

• Staff turnover rate: 68.0% (high)

• Part of the Creative Solutions in Healthcare chain (149 facilities)

Whisperwood Nursing & Rehabilitation Center is a 1-star Medicare and Medicaid certified nursing home in Lubbock, Texas with 114 certified beds. It has been operating since 1995. The facility scored below average compared to Texas facilities.

Beds
114
Avg Residents/Day
76.4
Ownership
Government - Hospital district
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Nov 15, 1995
Sprinklers
Yes
Council
Resident
County
Lubbock
Last Inspection
Nov 7, 2024
Deficiencies (Cycle 1)
14
Weighted Score
222.5
Infection Citations
0

Deficiency Citations (35)

F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Aug 15, 2025Corrected: NoCycle: 1
F0600Immediate Jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Aug 15, 2025Corrected: NoCycle: 1
F0607Immediate Jeopardy

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Aug 15, 2025Corrected: NoCycle: 1
F0609Immediate Jeopardy

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Aug 15, 2025Corrected: NoCycle: 1
F0610Immediate Jeopardy

Respond appropriately to all alleged violations.

Survey: Aug 15, 2025Corrected: NoCycle: 1
F0692Immediate Jeopardy

Provide enough food/fluids to maintain a resident's health.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Mar 19, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Mar 19, 2025Corrected: NoCycle: 1
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Mar 19, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Nov 7, 2024Corrected: NoCycle: 1
F0685Potential for Harm

Assist a resident in gaining access to vision and hearing services.

Survey: Nov 7, 2024Corrected: NoCycle: 1
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Nov 7, 2024Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 7, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Nov 7, 2024Corrected: NoCycle: 1
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Dec 12, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 10, 2024Corrected: NoCycle: 2
F0687Potential for Harm

Provide appropriate foot care.

Survey: May 10, 2024Corrected: NoCycle: 2
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0801Potential for Harm

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0813Potential for Harm

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0925Potential for Harm

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jul 12, 2023Corrected: NoCycle: 3
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: Jul 12, 2023Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 12, 2023Corrected: NoCycle: 3

+ 5 more deficiencies

Total Fines
$40,646
Number of Fines
3
Payment Denials
0
Total Penalties
3

Penalty History

FineDec 12, 2024
$9,000
FineFeb 27, 2023
$15,706
FineAug 15, 2025
$15,940

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.23 hrs
National avg: 2.35 hrs
LPN0.76 hrs
National avg: 0.86 hrs
RN0.33 hrs
National avg: 0.68 hrs
Total Nursing3.33 hrs
National avg: 3.89 hrs
Weekend Total2.97 hrs
National avg: 0.00 hrs
Physical Therapist0.07 hrs
National avg: 0.07 hrs
Total Turnover
68.0%
RN Turnover
62.5%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Government - Hospital district
Recent Change
No

Owners & Managers (7)

NameRoleTypeOwnership %Since
LIBERTY COUNTY HOSPITAL DISTRICT NO. 15% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Apr 1, 2022
LUBBOCK II ENTERPRISES LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AApr 1, 2022
BLAKE, GARYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 1, 2022
BLAKE, MALISAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 1, 2022
HUGGINS, LINDACORPORATE DIRECTORIndividualN/AApr 1, 2022
WILLIG, ZACHARYCORPORATE DIRECTORIndividualN/AJan 1, 2025
STRATTON, CHARLESCORPORATE OFFICERIndividualN/AMay 1, 2005

Nearby Nursing Homes

All Texas facilities

Carillon INC

Lubbock, TX · 100 beds

Non profit$58,719 in fines
Health
Staffing
Quality
985 ft

The Plaza at Lubbock

Lubbock, TX · 132 beds

For profit$38,594 in fines
Health
Staffing
Quality
1.0 mi

The Mildred & Shirley L. Garrison Geriatric Educat

Lubbock, TX · 120 beds

For profit$18,629 in finesAbuse
Health
Staffing
Quality
1.7 mi

MI Casita Nursing and Rehabilitation Center

Lubbock, TX · 95 beds

For profit$88,521 in fines
Health
Staffing
Quality
1.8 mi

Mesquite Post Acute Care

Lubbock, TX · 120 beds

Government$132,185 in fines
Health
Staffing
Quality
1.9 mi

Southern Specialty Rehab & Nursing

Lubbock, TX · 144 beds

For profit$67,291 in fines
Health
Staffing
Quality
2.0 mi

Frequently Asked Questions

What is the CMS rating for Whisperwood Nursing & Rehabilitation Center?▾
Whisperwood Nursing & Rehabilitation Center has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 2/5, and quality measures rating of 3/5. This facility is rated below average.
Has Whisperwood Nursing & Rehabilitation Center had any health inspection violations?▾
Whisperwood Nursing & Rehabilitation Center had 14 deficiency citations in its most recent health inspection (Nov 7, 2024). The facility has been fined a total of $40,646 across 3 fine(s).
What are the staffing levels at Whisperwood Nursing & Rehabilitation Center?▾
Whisperwood Nursing & Rehabilitation Center provides 3.33 total nursing staff hours per resident per day, including 0.33 RN hours, 0.76 LPN hours, and 2.23 nurse aide hours. The total staff turnover rate is 68.0%.
How many beds does Whisperwood Nursing & Rehabilitation Center have?▾
Whisperwood Nursing & Rehabilitation Center has 114 certified beds with an average of 76.4 residents per day, resulting in approximately 67% occupancy. The facility is Government - Hospital district owned and is part of the Creative Solutions in Healthcare chain.
Are there other nursing homes near Whisperwood Nursing & Rehabilitation Center?▾
Yes, there are 13 other nursing homes in Lubbock, Texas with an average rating of 2.1/5. You can compare all facilities on the Lubbock nursing homes page.

Part of Creative Solutions in Healthcare

This chain operates 149 facilities. View all →