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HomeTexasWhisperwood Nursing & Rehabilitation Center

Whisperwood Nursing & Rehabilitation Center

5502 W 4th St, Lubbock, TX 794168067931111WebsiteGoogle Maps
4.2on Google(82 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
1/5
Quality
2/5
Beds
114
certified
This facility has been flagged for abuse.
2 fine(s) totaling $19,546

How Whisperwood Nursing & Rehabilitation Center Compares in Texas

Facility results compared with averages for CMS-certified nursing homes in Texas. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
TX average
2.7/5
Below state average
Health inspection rating
1/5
TX average
2.8/5
Below state average
Staffing rating
1/5
TX average
1.9/5
Below state average
Nursing hours per resident
3.39 hrs/day
TX average
3.39 hrs/day
Close to state average
RN hours per resident
0.33 hrs/day
TX average
0.43 hrs/day
Below state average
Staff turnover
95.6%
TX average
55.3%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the Texas average of 2.7/5.
Its 1/5 health inspection rating is below the Texas average of 2.8/5.
Reported RN time is 0.33 hours per resident per day, below the state average of 0.43.
Staff turnover is 95.6%, higher than the Texas average of 55.3%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
19
deficiency citations
Inspected Sep 26, 2023
Most recent cycle
13
deficiency citations
Inspected Nov 7, 2024
The most recent cycle recorded 6 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$5,996/mo
Texas median
Private Room
$7,300/mo
Texas median
Lubbock County 65+
39,592
12.7% of county
County Population
311,509
Lubbock County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Whisperwood Nursing & Rehabilitation Center is a 1-star Medicare and Medicaid certified nursing home in Lubbock, Texas with 114 certified beds. It has been operating since 1995. Its overall CMS rating is 1 out of 5.

Beds
114
Avg Residents/Day
76
Ownership
Government - Hospital district
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Nov 15, 1995
Sprinklers
Yes
Council
Resident
County
Lubbock
Last Inspection
Nov 7, 2024
Deficiencies (Cycle 1)
13
Weighted Score
190.3
Infection Citations
0

Deficiency Citations (34)

F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Apr 22, 2026Corrected: NoCycle: 1
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Apr 22, 2026Corrected: NoCycle: 1
F0600Immediate Jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Aug 15, 2025Corrected: NoCycle: 1
F0607Immediate Jeopardy

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Aug 15, 2025Corrected: NoCycle: 1
F0609Immediate Jeopardy

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Aug 15, 2025Corrected: NoCycle: 1
F0610Immediate Jeopardy

Respond appropriately to all alleged violations.

Survey: Aug 15, 2025Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Aug 15, 2025Corrected: NoCycle: 1
F0692Immediate Jeopardy

Provide enough food/fluids to maintain a resident's health.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Nov 7, 2024Corrected: NoCycle: 1
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Nov 7, 2024Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 7, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Nov 7, 2024Corrected: NoCycle: 1
F0685Potential for Harm

Assist a resident in gaining access to vision and hearing services.

Survey: Nov 7, 2024Corrected: NoCycle: 1
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Mar 19, 2025Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Mar 19, 2025Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Mar 19, 2025Corrected: NoCycle: 2
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Dec 12, 2024Corrected: NoCycle: 2
F0801Potential for Harm

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0925Potential for Harm

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0813Potential for Harm

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Sep 26, 2023Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 10, 2024Corrected: NoCycle: 3
F0687Potential for Harm

Provide appropriate foot care.

Survey: May 10, 2024Corrected: NoCycle: 3
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jul 12, 2023Corrected: NoCycle: 3

+ 4 more deficiencies

Total Fines
$19,546
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineDec 12, 2024
$9,000
FineAug 15, 2025
$10,546

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.45 hrs
National avg: 2.32 hrs
LPN0.61 hrs
National avg: 0.86 hrs
RN0.33 hrs
National avg: 0.69 hrs
Total Nursing3.39 hrs
National avg: 3.86 hrs
Weekend Total3.16 hrs
National avg: 0.00 hrs
Physical Therapist0.01 hrs
National avg: 0.07 hrs
Total Turnover
95.6%
RN Turnover
88.9%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Government - Hospital district
Recent Change
No

Owners & Managers (16)

NameRoleTypeOwnership %Since
LIBERTY COUNTY HOSPITAL DISTRICT NO.15% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Apr 1, 2022
FREGIA, MILTONMANAGING CONTROL - GOVERNING BODYIndividualN/AMay 7, 2022
GARDNER, SHANNONMANAGING CONTROL - GOVERNING BODYIndividualN/AAug 22, 2022
GARDZINA, MARGARETMANAGING CONTROL - GOVERNING BODYIndividualN/AFeb 26, 2024
HENRY, PAULMANAGING CONTROL - GOVERNING BODYIndividualN/AMay 9, 2009
STRATTON, CHARLESMANAGING CONTROL - GOVERNING BODYIndividualN/AMay 1, 2005
HUGGINS, LINDACORPORATE DIRECTORIndividualN/AApr 1, 2022
WILLIG, ZACHARYCORPORATE DIRECTORIndividualN/AJan 1, 2025
STRATTON, CHARLESCORPORATE OFFICERIndividualN/AMay 1, 2005
LUBBOCK II ENTERPRISES LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AApr 1, 2022
BLAKE, GARYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 1, 2022
BLAKE, MALISAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 1, 2022
LUBBOCK II ENTERPRISES LLCADP OF THE SNFOrganizationN/AApr 12, 2025
BLAKE, GARYADP OF THE SNFIndividualN/AApr 1, 2022
MCPHERSON, MICHAELADP OF THE SNFIndividualN/AApr 12, 2025
POWELL, KERIADP OF THE SNFIndividualN/AApr 12, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Whisperwood Nursing & Rehabilitation Center and nearby alternatives.

All Texas facilities
Whisperwood Nursing & Rehabilitation Center
Lubbock, TXCurrent facilityAbuse flag
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $19,546
Carillon INC
Lubbock, TX1,056 ft
CMS
3/5
Health
3/5
Staffing
3/5
Recorded fines: $57,321
The Plaza at Lubbock
Lubbock, TX1.0 mi
CMS
3/5
Health
2/5
Staffing
2/5
Recorded fines: $38,594
The Mildred & Shirley L. Garrison Geriatric Educat
Lubbock, TX1.7 miAbuse flag
CMS
2/5
Health
1/5
Staffing
1/5
Recorded fines: $37,020
MI Casita Nursing and Rehabilitation Center
Lubbock, TX1.8 mi
CMS
3/5
Health
4/5
Staffing
1/5
Recorded fines: None
Mesquite Post Acute Care
Lubbock, TX1.9 mi
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $132,185
Southern Specialty Rehab & Nursing
Lubbock, TX2.0 mi
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $36,652
FacilityDistanceCMSHealthStaffingRecorded fines
Whisperwood Nursing & Rehabilitation Center
Lubbock, TX · Current facility
—1/51/51/5$19,546
Carillon INC
Lubbock, TX
1,056 ft3/53/53/5$57,321
The Plaza at Lubbock
Lubbock, TX
1.0 mi3/52/52/5$38,594
The Mildred & Shirley L. Garrison Geriatric Educat
Lubbock, TX
1.7 mi2/51/51/5$37,020
MI Casita Nursing and Rehabilitation Center
Lubbock, TX
1.8 mi3/54/51/5None recorded
Mesquite Post Acute Care
Lubbock, TX
1.9 mi1/51/51/5$132,185
Southern Specialty Rehab & Nursing
Lubbock, TX
2.0 mi1/51/51/5$36,652

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Whisperwood Nursing & Rehabilitation Center?▾
Whisperwood Nursing & Rehabilitation Center has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 1/5, and quality measures rating of 2/5. This facility is rated below average.
How much does Whisperwood Nursing & Rehabilitation Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Texas is $5,996/month for a semi-private room and $7,300/month for a private room (Genworth/CareScout 2024). Whisperwood Nursing & Rehabilitation Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Whisperwood Nursing & Rehabilitation Center had any health inspection violations?▾
Whisperwood Nursing & Rehabilitation Center had 13 deficiency citations in its most recent health inspection (Nov 7, 2024). The current CMS dataset records 2 fine(s) totaling $19,546.
What are the staffing levels at Whisperwood Nursing & Rehabilitation Center?▾
Whisperwood Nursing & Rehabilitation Center provides 3.39 total nursing staff hours per resident per day, including 0.33 RN hours, 0.61 LPN hours, and 2.45 nurse aide hours. The total staff turnover rate is 95.6%.
How many beds does Whisperwood Nursing & Rehabilitation Center have?▾
Whisperwood Nursing & Rehabilitation Center has 114 certified beds with an average of 76 residents per day, resulting in approximately 67% occupancy. The facility is Government - Hospital district owned and is part of the Creative Solutions in Healthcare chain.
Are there other nursing homes near Whisperwood Nursing & Rehabilitation Center?▾
Yes. This page lists 6 nearby nursing homes in Texas, including 6 in Lubbock. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Whisperwood Nursing & Rehabilitation Center?▾
On Google Maps, Whisperwood Nursing & Rehabilitation Center has a rating of 4.2 out of 5 based on 82 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.

Part of Creative Solutions in Healthcare

This chain operates 149 facilities. View all →