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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeIndianaWillows of Shelbyville

Willows of Shelbyville

2309 S Miller St, Shelbyville, IN 461763173989781
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
1/5
Quality
4/5
Beds
121
certified

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 121 certified beds with an average of 75.8 residents per day (63% occupancy)

• Last health inspection found 5 deficiencies (inspected Dec 23, 2025)

• No fines on record

• Total nursing staff: 3.77 hours per resident per day

• Staff turnover rate: 58.7% (high)

Willows of Shelbyville is a 1-star Medicare and Medicaid certified nursing home in Shelbyville, Indiana with 121 certified beds. It has been operating since 1967. The facility scored below average compared to Indiana facilities.

Beds
121
Avg Residents/Day
75.8
Ownership
Government - City/county
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1967
Sprinklers
Yes
Council
Resident
County
Shelby
Last Inspection
Dec 23, 2025
Deficiencies (Cycle 1)
5
Weighted Score
54.0
Infection Citations
0

Deficiency Citations (30)

F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Dec 23, 2025Corrected: NoCycle: 1
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Dec 23, 2025Corrected: NoCycle: 1
F0744Potential for Harm

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Survey: Dec 23, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Dec 23, 2025Corrected: NoCycle: 1
F0740Actual Harm

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Survey: May 2, 2024Corrected: NoCycle: 2
F0744Potential for Harm

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Survey: May 2, 2024Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: May 2, 2024Corrected: NoCycle: 2
F0676Potential for Harm

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Survey: Feb 22, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Feb 22, 2024Corrected: NoCycle: 2
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Feb 22, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 22, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 22, 2024Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Oct 1, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Oct 1, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Oct 1, 2024Corrected: NoCycle: 2
F0744Potential for Harm

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Survey: Oct 1, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Oct 1, 2024Corrected: NoCycle: 2
F0921Potential for Harm

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Survey: Oct 1, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Oct 1, 2024Corrected: NoCycle: 2
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Jul 26, 2023Corrected: NoCycle: 3
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jul 26, 2023Corrected: NoCycle: 3
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Jul 26, 2023Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 26, 2023Corrected: NoCycle: 3
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jul 26, 2023Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 26, 2023Corrected: NoCycle: 3
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Jul 26, 2023Corrected: NoCycle: 3
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Jul 26, 2023Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jul 26, 2023Corrected: NoCycle: 3
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Jul 26, 2023Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.38 hrs
National avg: 2.35 hrs
LPN0.93 hrs
National avg: 0.86 hrs
RN0.46 hrs
National avg: 0.68 hrs
Total Nursing3.77 hrs
National avg: 3.89 hrs
Weekend Total3.18 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
58.7%
RN Turnover
72.7%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Government - City/county
Recent Change
No

Owners & Managers (8)

NameRoleTypeOwnership %Since
MAJOR HOSPITAL5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jan 1, 2012
SHELBYVILLE IN OPCO LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJul 1, 2023
CLAXTON, RYANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 27, 2025
FRANKEL, ISRAELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2023
PAUL, MANDIOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 1, 2024
RADADIYA, PRAGNESHKUMAROPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2023
CLAXTON, RYANCORPORATE OFFICERIndividualN/AMar 27, 2025
HORNER, JOHNCORPORATE OFFICERIndividualN/AJan 1, 2012

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Frequently Asked Questions

What is the CMS rating for Willows of Shelbyville?▾
Willows of Shelbyville has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 1/5, and quality measures rating of 4/5. This facility is rated below average.
Has Willows of Shelbyville had any health inspection violations?▾
Willows of Shelbyville had 5 deficiency citations in its most recent health inspection (Dec 23, 2025). The facility has no fines on record.
What are the staffing levels at Willows of Shelbyville?▾
Willows of Shelbyville provides 3.77 total nursing staff hours per resident per day, including 0.46 RN hours, 0.93 LPN hours, and 2.38 nurse aide hours. The total staff turnover rate is 58.7%.
How many beds does Willows of Shelbyville have?▾
Willows of Shelbyville has 121 certified beds with an average of 75.8 residents per day, resulting in approximately 63% occupancy. The facility is Government - City/county owned.
Are there other nursing homes near Willows of Shelbyville?▾
Yes, there are 2 other nursing homes in Shelbyville, Indiana with an average rating of 2/5. You can compare all facilities on the Shelbyville nursing homes page.