• CMS rates this facility 1/5 stars (below average)
• Has 81 certified beds with an average of 70 residents per day (86% occupancy)
• Last health inspection found 22 deficiencies (inspected Mar 21, 2024)
• Has been fined a total of $187,355 across 8 fine(s)
• Total nursing staff: 3.57 hours per resident per day
• Staff turnover rate: 74.5% (high)
• Part of the Tutera Senior Living & Health Care chain (25 facilities)
Windsor Estates of St Charles is a 1-star Medicare and Medicaid certified nursing home in Saint Charles, Missouri with 81 certified beds. It has been operating since 1992. The facility scored below average compared to Missouri facilities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Keep all essential equipment working safely.
Ensure services provided by the nursing facility meet professional standards of quality.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Allow residents to self-administer drugs if determined clinically appropriate.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Provide and implement an infection prevention and control program.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Reasonably accommodate the needs and preferences of each resident.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Protect each resident from the wrongful use of the resident's belongings or money.
+ 56 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| JOSEPH CHARLES TUTERA 2013 FAMILY IRREVOCIABLE TRUST AGREEMENT | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 13% | Aug 1, 2023 |
| MARIAN OLANDER TUTERA 2020 MRTL TR | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 6% | Aug 1, 2023 |
| ST CHARLES HOLDCO HOLDINGS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 20% | Aug 1, 2023 |
| TUTERA INVESTMENTS, LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 18% | Aug 1, 2023 |
| TUTERA, JOSEPH | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 13% | Aug 1, 2023 |
| WALNUT CREEK MANAGEMENT COMPANY LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Aug 1, 2023 |
| BROOKS, KILEY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 1, 2023 |
| BROOKS, KILEY | CORPORATE OFFICER | Individual | N/A | Aug 1, 2023 |
| TUTERA, JOSEPH | CORPORATE OFFICER | Individual | N/A | Aug 1, 2023 |
This chain operates 25 facilities. View all →