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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeTexasWindsor Nursing and Rehabilitation Center of Mcall

Windsor Nursing and Rehabilitation Center of Mcall

900 S 12th St, Mcallen, TX 785019566824171
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
3/5
Staffing
1/5
Quality
4/5
Beds
110
certified
1 fine(s) totaling $37,050

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 110 certified beds with an average of 79.7 residents per day (72% occupancy)

• Last health inspection found 9 deficiencies (inspected Sep 12, 2024)

• Has been fined a total of $37,050 across 1 fine(s)

• Total nursing staff: 3.14 hours per resident per day

• Staff turnover rate: 53.2% (high)

• Part of the Wellsential Health chain (67 facilities)

Windsor Nursing and Rehabilitation Center of Mcall is a 2-star Medicare and Medicaid certified nursing home in Mcallen, Texas with 110 certified beds. It has been operating since 1986. The facility scored below average compared to Texas facilities.

Beds
110
Avg Residents/Day
79.7
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jul 9, 1986
Sprinklers
Yes
Council
Resident
County
Hidalgo
Last Inspection
Sep 12, 2024
Deficiencies (Cycle 1)
9
Weighted Score
55.0
Infection Citations
0

Deficiency Citations (20)

F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Nov 21, 2025Corrected: NoCycle: 1
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 21, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Jul 9, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jul 9, 2025Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Sep 12, 2024Corrected: NoCycle: 1
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Sep 12, 2024Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Sep 12, 2024Corrected: NoCycle: 1
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Sep 12, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Sep 12, 2024Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Aug 9, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Aug 9, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Aug 9, 2024Corrected: NoCycle: 2
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Mar 1, 2024Corrected: NoCycle: 2
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Mar 1, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 1, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jun 9, 2023Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 12, 2023Corrected: NoCycle: 3
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Mar 24, 2022Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Mar 24, 2022Corrected: NoCycle: 3
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Mar 24, 2022Corrected: NoCycle: 3
Total Fines
$37,050
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineNov 21, 2025
$37,050

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.89 hrs
National avg: 2.35 hrs
LPN0.95 hrs
National avg: 0.86 hrs
RN0.30 hrs
National avg: 0.68 hrs
Total Nursing3.14 hrs
National avg: 3.89 hrs
Weekend Total2.76 hrs
National avg: 0.00 hrs
Physical Therapist0.00 hrs
National avg: 0.07 hrs
Total Turnover
53.2%
RN Turnover
50.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (7)

NameRoleTypeOwnership %Since
STARR COUNTY HOSPITAL DISTRICT5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Apr 1, 2018
REGENCY IHS OF MCALLEN MANOR LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AOct 1, 2022
REGENCY INTEGRATED HEALTH SERVICES LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AOct 1, 2022
STARR COUNTY HOSPITAL DISTRICTOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AOct 1, 2022
DEKOWSKI, DONOVANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2022
SANDOVAL, ANGELOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 16, 2023
MUNOZ, THALIACORPORATE OFFICERIndividualN/AApr 1, 2018

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Frequently Asked Questions

What is the CMS rating for Windsor Nursing and Rehabilitation Center of Mcall?▾
Windsor Nursing and Rehabilitation Center of Mcall has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 1/5, and quality measures rating of 4/5. This facility is rated below average.
Has Windsor Nursing and Rehabilitation Center of Mcall had any health inspection violations?▾
Windsor Nursing and Rehabilitation Center of Mcall had 9 deficiency citations in its most recent health inspection (Sep 12, 2024). The facility has been fined a total of $37,050 across 1 fine(s).
What are the staffing levels at Windsor Nursing and Rehabilitation Center of Mcall?▾
Windsor Nursing and Rehabilitation Center of Mcall provides 3.14 total nursing staff hours per resident per day, including 0.30 RN hours, 0.95 LPN hours, and 1.89 nurse aide hours. The total staff turnover rate is 53.2%.
How many beds does Windsor Nursing and Rehabilitation Center of Mcall have?▾
Windsor Nursing and Rehabilitation Center of Mcall has 110 certified beds with an average of 79.7 residents per day, resulting in approximately 72% occupancy. The facility is Non profit - Corporation owned and is part of the Wellsential Health chain.
Are there other nursing homes near Windsor Nursing and Rehabilitation Center of Mcall?▾
Yes, there are 6 other nursing homes in Mcallen, Texas with an average rating of 3/5. You can compare all facilities on the Mcallen nursing homes page.

Part of Wellsential Health

This chain operates 67 facilities. View all →