• CMS rates this facility 2/5 stars (below average)
• Has 124 certified beds with an average of 107.3 residents per day (87% occupancy)
• Last health inspection found 16 deficiencies (inspected Apr 9, 2025)
• Has been fined a total of $86,130 across 1 fine(s)
• Total nursing staff: 3.61 hours per resident per day
• Staff turnover rate: 42.9%
• Part of the Stern Consultants chain (22 facilities)
Agawam North Rehab and Nursing is a 2-star Medicare and Medicaid certified nursing home in Agawam, Massachusetts with 124 certified beds. It has been operating since 2002. The facility scored below average compared to Massachusetts facilities.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Give the resident's representative the ability to exercise the resident's rights.
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Ensure residents have reasonable access to and privacy in their use of communication methods.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Ensure services provided by the nursing facility meet professional standards of quality.
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Assure that each resident’s assessment is updated at least once every 3 months.
Ensure each resident receives an accurate assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide and implement an infection prevention and control program.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide and implement an infection prevention and control program.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ETN FAMILY HOLDINGS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 21% | Sep 1, 2023 |
| TLCO HOLDINGS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 21% | Sep 1, 2023 |
| ERBLICH, AVRAHAM | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 14% | Sep 1, 2023 |
| FRIEDMAN, SHANA | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 12% | Sep 1, 2023 |
| SHEPS, BORUCH | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 15% | Oct 16, 2023 |
| STERN, BEZALEL | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 9% | Oct 16, 2023 |
| COM FAMILY TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 10% | Oct 16, 2023 |
| E NEWHOUSE FAMILY TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 10% | Oct 16, 2023 |
| T NEWHOUSE FAMILY TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 10% | Oct 16, 2023 |
| TLM FAMILY TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 10% | Oct 16, 2023 |
| ETN FAMILY HOLDINGS LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Oct 16, 2023 |
| STERN THERAPY CONSULTANTS LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Oct 16, 2023 |
| TLCO HOLDINGS LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Oct 16, 2023 |
| ASHKAR, RAMI | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| BEATTY, BRITTANY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| ERBLICH, AVRAHAM | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| FRIEDMAN, BENJAMIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| MILLMAN, CHAIM | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| NEWHOUSE, ERIC | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| PLEW, ANDREA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| SHEPS, BORUCH | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| TAZIFOR, ROGER | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 27, 2023 |
| MILLMAN, CHAIM | CORPORATE OFFICER | Individual | N/A | Oct 16, 2023 |
This chain operates 22 facilities. View all →