• CMS rates this facility 2/5 stars (below average)
• Has 164 certified beds with an average of 116.7 residents per day (71% occupancy)
• Last health inspection found 10 deficiencies (inspected Sep 15, 2025)
• No fines on record
• Total nursing staff: 3.69 hours per resident per day
• Staff turnover rate: 34.5%
• Part of the Stern Consultants chain (22 facilities)
Agawam West Rehab and Nursing is a 2-star Medicare and Medicaid certified nursing home in Agawam, Massachusetts with 164 certified beds. It has been operating since 1976. The facility scored below average compared to Massachusetts facilities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that residents are fully informed and understand their health status, care and treatments.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Ensure that residents are free from significant medication errors.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Dispose of garbage and refuse properly.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Provide safe and appropriate respiratory care for a resident when needed.
Provide or obtain dental services for each resident.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide and implement an infection prevention and control program.
Allow residents to self-administer drugs if determined clinically appropriate.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ensure each resident receives an accurate assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide activities to meet all resident's needs.
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
+ 1 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ETN FAMILY HOLDINGS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 21% | Oct 16, 2023 |
| TLCO HOLDINGS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 21% | Oct 16, 2023 |
| ERBLICH, AVRAHAM | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 14% | Oct 16, 2023 |
| FRIEDMAN, SHANA | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 12% | Oct 16, 2023 |
| SHEPS, BORUCH | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 15% | Oct 16, 2023 |
| STERN, BEZALEL | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 9% | Sep 1, 2023 |
| COM FAMILY TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 10% | Oct 16, 2023 |
| E NEWHOUSE FAMILY TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 10% | Oct 16, 2023 |
| T NEWHOUSE FAMILY TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 10% | Oct 16, 2023 |
| TLM FAMILY TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 10% | Oct 16, 2023 |
| ETN FAMILY HOLDINGS LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Oct 16, 2023 |
| STERN THERAPY CONSULTANTS LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Oct 16, 2023 |
| TLCO HOLDINGS LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Oct 16, 2023 |
| ASHKAR, RAMI | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| BEATTY, BRITTANY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| ERBLICH, AVRAHAM | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| FRIEDMAN, BENJAMIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| IANACONE, DAVID | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| MILLMAN, CHAIM | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| NEWHOUSE, ERIC | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| PLEW, ANDREA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| SHEPS, BORUCH | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 16, 2023 |
| MILLMAN, CHAIM | CORPORATE OFFICER | Individual | N/A | Oct 16, 2023 |
This chain operates 22 facilities. View all →