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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeIllinoisArc at Normal

Arc at Normal

509 North Adelaide, Normal, IL 617613094527468
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
2/5
Quality
2/5
Beds
141
certified
This facility has been flagged for abuse.
4 fine(s) totaling $164,380

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 141 certified beds with an average of 111 residents per day (79% occupancy)

• Last health inspection found 20 deficiencies (inspected Feb 21, 2025)

• Has been fined a total of $164,380 across 4 fine(s)

• Total nursing staff: 2.97 hours per resident per day

• Staff turnover rate: 39.3%

• Part of the Arcadia Care chain (21 facilities)

Arc at Normal is a 1-star Medicare and Medicaid certified nursing home in Normal, Illinois with 141 certified beds. It has been operating since 1992. The facility scored below average compared to Illinois facilities.

Beds
141
Avg Residents/Day
111
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Aug 1, 1992
Sprinklers
Yes
Council
Resident
County
Mc Lean
Last Inspection
Feb 21, 2025
Deficiencies (Cycle 1)
20
Weighted Score
235.8
Infection Citations
0

Deficiency Citations (83)

F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Dec 9, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Sep 21, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Sep 21, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Sep 5, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Sep 5, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Sep 5, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Jun 25, 2025Corrected: NoCycle: 1
F0684Actual Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jun 13, 2025Corrected: NoCycle: 1
F0697Actual Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Jun 13, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: May 27, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: May 27, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: May 20, 2025Corrected: NoCycle: 1
F0684Actual Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 20, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: May 12, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0801Potential for Harm

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Dec 12, 2024Corrected: NoCycle: 2
F0600Actual Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Jun 27, 2024Corrected: NoCycle: 2
F0740Potential for Harm

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Survey: Jun 27, 2024Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Apr 30, 2024Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Feb 1, 2024Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jan 25, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jan 25, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jan 25, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jan 25, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jan 25, 2024Corrected: NoCycle: 2

+ 53 more deficiencies

Total Fines
$164,380
Number of Fines
4
Payment Denials
3
Total Penalties
7

Penalty History

FineNov 11, 2023
$10,491
FineMay 16, 2023
$20,902
FineFeb 21, 2025
$51,701
FineJun 28, 2023
$81,286
Payment DenialMay 12, 2025
12 days denied
Payment DenialFeb 21, 2025
10 days denied
Payment DenialJun 28, 2023
38 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.95 hrs
National avg: 2.35 hrs
LPN0.52 hrs
National avg: 0.86 hrs
RN0.50 hrs
National avg: 0.68 hrs
Total Nursing2.97 hrs
National avg: 3.89 hrs
Weekend Total2.84 hrs
National avg: 0.00 hrs
Physical Therapist0.02 hrs
National avg: 0.07 hrs
Total Turnover
39.3%
RN Turnover
8.3%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (9)

NameRoleTypeOwnership %Since
ARCADIA CARE MANAGEMENT LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJul 1, 2023
CHRISTENSEN, KARENOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2023
HOUSTON, BRANDONOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2023
LAU, DANIELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2023
MCCLURE, MICHELLEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2023
SEITLER, DOVIDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2023
SPECTOR, JENNIFEROPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2023
TUROFSKY, STEVENOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2023
WILHELM, NAFTALIOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2023

Nearby Nursing Homes

All Illinois facilities

Mclean County Nursing Home

Normal, IL · 148 beds

For profitAbuse
Health
Staffing
Quality
3475 ft

Loft Rehab & Nursing of Normal

Normal, IL · 116 beds

For profit$203,405 in fines
Health
Staffing
Quality
1.0 mi

Frequently Asked Questions

What is the CMS rating for Arc at Normal?▾
Arc at Normal has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 2/5, and quality measures rating of 2/5. This facility is rated below average.
Has Arc at Normal had any health inspection violations?▾
Arc at Normal had 20 deficiency citations in its most recent health inspection (Feb 21, 2025). The facility has been fined a total of $164,380 across 4 fine(s).
What are the staffing levels at Arc at Normal?▾
Arc at Normal provides 2.97 total nursing staff hours per resident per day, including 0.50 RN hours, 0.52 LPN hours, and 1.95 nurse aide hours. The total staff turnover rate is 39.3%.
How many beds does Arc at Normal have?▾
Arc at Normal has 141 certified beds with an average of 111 residents per day, resulting in approximately 79% occupancy. The facility is For profit - Limited Liability company owned and is part of the Arcadia Care chain.
Are there other nursing homes near Arc at Normal?▾
Yes, there are 2 other nursing homes in Normal, Illinois with an average rating of 1.3/5. You can compare all facilities on the Normal nursing homes page.

Part of Arcadia Care

This chain operates 21 facilities. View all →