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HomeIllinoisArc at Normal

Arc at Normal

509 North Adelaide, Normal, IL 617613094527468WebsiteGoogle Maps
3.4on Google(36 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
1/5
Quality
2/5
Beds
141
certified
This facility has been flagged for abuse.
2 fine(s) totaling $62,192

How Arc at Normal Compares in Illinois

Facility results compared with averages for CMS-certified nursing homes in Illinois. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
IL average
2.6/5
Below state average
Health inspection rating
2/5
IL average
2.7/5
Below state average
Staffing rating
1/5
IL average
2.1/5
Below state average
Nursing hours per resident
2.81 hrs/day
IL average
3.44 hrs/day
Below state average
RN hours per resident
0.54 hrs/day
IL average
0.71 hrs/day
Below state average
Staff turnover
40.0%
IL average
44.4%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the Illinois average of 2.6/5.
Its 2/5 health inspection rating is below the Illinois average of 2.7/5.
Reported nursing time is 2.81 hours per resident per day, below the state average of 3.44.
Reported RN time is 0.54 hours per resident per day, below the state average of 0.71.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
36
deficiency citations
Inspected Jan 25, 2024
Most recent cycle
19
deficiency citations
Inspected Feb 21, 2025
The most recent cycle recorded 17 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$6,844/mo
Illinois median
Private Room
$8,122/mo
Illinois median

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Arc at Normal is a 1-star Medicare and Medicaid certified nursing home in Normal, Illinois with 141 certified beds. It has been operating since 1992. Its overall CMS rating is 1 out of 5.

Beds
141
Avg Residents/Day
113.9
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Aug 1, 1992
Sprinklers
Yes
Council
Resident
County
Mc Lean
Last Inspection
Feb 21, 2025
Deficiencies (Cycle 1)
19
Weighted Score
171.0
Infection Citations
0

Deficiency Citations (72)

F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: May 14, 2026Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 30, 2026Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Feb 5, 2026Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Feb 5, 2026Corrected: NoCycle: 1
F0602Potential for Harm

Protect each resident from the wrongful use of the resident's belongings or money.

Survey: Feb 5, 2026Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Feb 5, 2026Corrected: NoCycle: 1
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Feb 5, 2026Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Dec 9, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Sep 21, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Sep 21, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Sep 5, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Sep 5, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Sep 5, 2025Corrected: NoCycle: 1
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0801Potential for Harm

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Jun 25, 2025Corrected: NoCycle: 2
F0684Actual Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jun 13, 2025Corrected: NoCycle: 2
F0697Actual Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Jun 13, 2025Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: May 27, 2025Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: May 27, 2025Corrected: NoCycle: 2
F0684Actual Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 20, 2025Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: May 20, 2025Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: May 12, 2025Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Dec 12, 2024Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jan 25, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jan 25, 2024Corrected: NoCycle: 2

+ 42 more deficiencies

Total Fines
$62,192
Number of Fines
2
Payment Denials
2
Total Penalties
4

Penalty History

FineNov 11, 2023
$10,491
FineFeb 21, 2025
$51,701
Payment DenialMay 12, 2025
12 days denied
Payment DenialFeb 21, 2025
10 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.77 hrs
National avg: 2.32 hrs
LPN0.49 hrs
National avg: 0.86 hrs
RN0.54 hrs
National avg: 0.69 hrs
Total Nursing2.81 hrs
National avg: 3.86 hrs
Weekend Total2.68 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
40.0%
RN Turnover
30.8%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (35)

NameRoleTypeOwnership %Since
DAVID A BERKOWITZ DELTA TRUSTDIRECT OWNERSHIP INTERESTOrganizationN/AJul 1, 2023
JOSHUA HOFFMAN TRUSTDIRECT OWNERSHIP INTERESTOrganizationN/AJul 1, 2023
YOSEF MEYSTEL DELTA TRUSTDIRECT OWNERSHIP INTERESTOrganizationN/AJul 1, 2023
GOLDFARB, BRIANDIRECT OWNERSHIP INTERESTIndividualN/AJul 1, 2023
SEITLER, DOVIDDIRECT OWNERSHIP INTERESTIndividualN/AJul 1, 2023
HOUSTON, BRANDONMANAGING CONTROL - GOVERNING BODYIndividualN/AJul 1, 2023
SCHROEDER, KIMIMANAGING CONTROL - GOVERNING BODYIndividualN/AJul 1, 2023
ARCADIA CARE MANAGEMENT LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJul 1, 2023
CHRISTENSEN, KARENOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2023
HOUSTON, BRANDONOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2023
LAU, DANIELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2023
MCCLURE, MICHELLEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2023
SEITLER, DOVIDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2023
SPECTOR, JENNIFEROPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2023
TUROFSKY, STEVENOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2023
WILHELM, NAFTALIOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2023
BERKOWITZ, DAVIDINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/AApr 3, 2025
MEYSTEL, YOSEFINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/AApr 3, 2025
509 N ADELAIDE ST, LLCADP OF THE SNFOrganizationN/AApr 3, 2025
APERION CARE EXEC HOLDINGS LLCADP OF THE SNFOrganizationN/AJul 1, 2023
ARCADIA CARE MANAGEMENT LLCADP OF THE SNFOrganizationN/AApr 3, 2025
CURIS SERVICES LLCADP OF THE SNFOrganizationN/AJul 1, 2023
DAVID A BERKOWITZ DELTA TRUSTADP OF THE SNFOrganizationN/AJul 1, 2023
DAVID A. BERKOWITZ REVOCABLE TRUSTADP OF THE SNFOrganizationN/AJul 1, 2023
DECLARATION OF TRUST OF YOSEF MEYSTELADP OF THE SNFOrganizationN/AJul 1, 2023
YOSEF MEYSTEL DELTA TRUSTADP OF THE SNFOrganizationN/AJul 1, 2023
CHRISTENSEN, KARENADP OF THE SNFIndividualN/AJul 1, 2023
HOUSTON, BRANDONADP OF THE SNFIndividualN/AJul 1, 2023
LAU, DANIELADP OF THE SNFIndividualN/AJul 1, 2023
MCCLURE, MICHELLEADP OF THE SNFIndividualN/AJul 1, 2023
SCHROEDER, KIMIADP OF THE SNFIndividualN/AJul 1, 2023
SEITLER, DOVIDADP OF THE SNFIndividualN/AJul 1, 2023
SPECTOR, JENNIFERADP OF THE SNFIndividualN/AJul 1, 2023
TUROFSKY, STEVENADP OF THE SNFIndividualN/AJul 1, 2023
WILHELM, NAFTALIADP OF THE SNFIndividualN/AJul 1, 2023

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Arc at Normal and nearby alternatives.

All Illinois facilities
Arc at Normal
Normal, ILCurrent facilityAbuse flag
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: $62,192
Mclean County Nursing Home
Normal, IL3,696 ftAbuse flag
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: None
Loft Rehab & Nursing of Normal
Normal, IL1.0 mi
CMS
2/5
Health
1/5
Staffing
1/5
Recorded fines: $406,595
Arcadia Care Bloomington
Bloomington, IL1.6 miAbuse flag
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: $179,825
Goldwater Care Bloomington
Bloomington, IL2.1 mi
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $234,633
Westminster Village
Bloomington, IL3.9 mi
CMS
4/5
Health
3/5
Staffing
5/5
Recorded fines: $12,149
Luther Oaks
Bloomington, IL4.9 mi
CMS
4/5
Health
3/5
Staffing
4/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Arc at Normal
Normal, IL · Current facility
—1/52/51/5$62,192
Mclean County Nursing Home
Normal, IL
3,696 ft2/52/54/5None recorded
Loft Rehab & Nursing of Normal
Normal, IL
1.0 mi2/51/51/5$406,595
Arcadia Care Bloomington
Bloomington, IL
1.6 mi1/52/51/5$179,825
Goldwater Care Bloomington
Bloomington, IL
2.1 mi1/51/52/5$234,633
Westminster Village
Bloomington, IL
3.9 mi4/53/55/5$12,149
Luther Oaks
Bloomington, IL
4.9 mi4/53/54/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Arc at Normal?▾
Arc at Normal has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 1/5, and quality measures rating of 2/5. This facility is rated below average.
How much does Arc at Normal cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Illinois is $6,844/month for a semi-private room and $8,122/month for a private room (Genworth/CareScout 2024). Arc at Normal participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Arc at Normal had any health inspection violations?▾
Arc at Normal had 19 deficiency citations in its most recent health inspection (Feb 21, 2025). The current CMS dataset records 2 fine(s) totaling $62,192.
What are the staffing levels at Arc at Normal?▾
Arc at Normal provides 2.81 total nursing staff hours per resident per day, including 0.54 RN hours, 0.49 LPN hours, and 1.77 nurse aide hours. The total staff turnover rate is 40.0%.
How many beds does Arc at Normal have?▾
Arc at Normal has 141 certified beds with an average of 113.9 residents per day, resulting in approximately 81% occupancy. The facility is For profit - Limited Liability company owned and is part of the Arcadia Care chain.
Are there other nursing homes near Arc at Normal?▾
Yes. This page lists 6 nearby nursing homes in Illinois, including 2 in Normal. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Arc at Normal?▾
On Google Maps, Arc at Normal has a rating of 3.4 out of 5 based on 36 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.

Part of Arcadia Care

This chain operates 24 facilities. View all →