CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Hawaii. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Arcadia Retirement Residence is a 4-star Medicare certified nursing home in Honolulu, Hawaii with 91 certified beds. It has been operating since 1967. Its overall CMS rating is 4 out of 5.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure that residents are fully informed and understand their health status, care and treatments.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Provide safe, appropriate pain management for a resident who requires such services.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Give the resident's representative the ability to exercise the resident's rights.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
+ 7 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| CENTRAL UNION CHURCH | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Nov 1, 1987 |
| BUNN, ANDREW | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jun 1, 2022 |
| CHANG, CORLIS | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jan 1, 2017 |
| KOEHL, ALBERT | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jan 1, 2024 |
| MAGANA, RAOUL | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jan 1, 2025 |
| POPHAM, DAVID | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jun 1, 2022 |
| REICHHARDT, LAURA | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jan 1, 2019 |
| REINKER, KENT | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jan 1, 2019 |
| SAYIN, LUCAS | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jan 1, 2020 |
| SINNADURAY, RUSHAN | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jan 1, 2024 |
| ZORN, MARTIN | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jan 1, 2017 |
| BUNN, ANDREW | CORPORATE DIRECTOR | Individual | N/A | Jun 1, 2022 |
| CHANG, CORLIS | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2017 |
| KOEHL, ALBERT | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2024 |
| MAGANA, RAOUL | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| POPHAM, DAVID | CORPORATE DIRECTOR | Individual | N/A | Jun 1, 2022 |
| REICHHARDT, LAURA | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2019 |
| REINKER, KENT | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2019 |
| SAYIN, LUCAS | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2020 |
| SINNADURAY, RUSHAN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2024 |
| ZORN, MARTIN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2017 |
| LAI, VIVIAN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2019 |
| SCHULBERG, SUZIE | CORPORATE OFFICER | Individual | N/A | Jan 1, 2019 |
| ARCADIA ELDER SERVICES | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 22, 2001 |
| LAI, VIVIAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2019 |
| MIYAZAKI, SHANNON | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 16, 2023 |
| OKAMOTO, LAUREN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 1, 2019 |
| PLISZKA, HEIDI | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 4, 2019 |
| SCHULBERG, SUZIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2019 |
| ARCADIA ELDER SERVICES | ADP OF THE SNF | Organization | N/A | Feb 26, 2025 |
| LAI, VIVIAN | ADP OF THE SNF | Individual | N/A | Jan 1, 2019 |
| MIYAZAKI, SHANNON | ADP OF THE SNF | Individual | N/A | Jan 16, 2023 |
| OKAMOTO, LAUREN | ADP OF THE SNF | Individual | N/A | Oct 1, 2019 |
| PLISZKA, HEIDI | ADP OF THE SNF | Individual | N/A | Nov 4, 2019 |
| SCHULBERG, SUZIE | ADP OF THE SNF | Individual | N/A | Jan 1, 2019 |
Compare CMS ratings and recorded fines for Arcadia Retirement Residence and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.