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HomeCaliforniaArrowhead Springs Healthcare

Arrowhead Springs Healthcare

1335 N. Waterman Ave., San Bernardino, CA 924049098850268WebsiteGoogle Maps
3.8on Google(36 reviews)
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
4/5
Staffing
4/5
Quality
4/5
Beds
119
certified

How Arrowhead Springs Healthcare Compares in California

Facility results compared with averages for CMS-certified nursing homes in California. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
4/5
CA average
3.2/5
Above state average
Health inspection rating
4/5
CA average
2.8/5
Above state average
Staffing rating
4/5
CA average
3.3/5
Above state average
Nursing hours per resident
4.61 hrs/day
CA average
4.52 hrs/day
Close to state average
RN hours per resident
0.32 hrs/day
CA average
0.67 hrs/day
Below state average
Staff turnover
25.2%
CA average
36.7%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 4/5 overall CMS rating is above the California average of 3.2/5.
Its 4/5 health inspection rating is above the California average of 2.8/5.
Reported RN time is 0.32 hours per resident per day, below the state average of 0.67.
Staff turnover is 25.2%, lower than the California average of 36.7%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
15
deficiency citations
Inspected May 26, 2022
Most recent cycle
6
deficiency citations
Inspected Apr 24, 2025
The most recent cycle recorded 9 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$11,476/mo
California median
Private Room
$13,870/mo
California median
San Bernardino County 65+
259,927
11.9% of county
County Population
2,180,563
San Bernardino County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Arrowhead Springs Healthcare is a 4-star Medicare and Medicaid certified nursing home in San Bernardino, California with 119 certified beds. It has been operating since 1971. Its overall CMS rating is 4 out of 5.

Beds
119
Avg Residents/Day
109
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1971
Sprinklers
Yes
Council
Resident
County
San Bernardino
Last Inspection
Apr 24, 2025
Deficiencies (Cycle 1)
6
Weighted Score
46.0
Infection Citations
0

Deficiency Citations (32)

F0814Potential for Harm

Dispose of garbage and refuse properly.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 7, 2025Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 12, 2025Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 6, 2024Corrected: NoCycle: 2
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: May 26, 2022Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: May 26, 2022Corrected: NoCycle: 2
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: May 26, 2022Corrected: NoCycle: 2
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: May 26, 2022Corrected: NoCycle: 2
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: May 26, 2022Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: May 26, 2022Corrected: NoCycle: 2
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: May 26, 2022Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 26, 2022Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 26, 2022Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 24, 2024Corrected: NoCycle: 3
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Sep 1, 2023Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Aug 31, 2023Corrected: NoCycle: 3
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Oct 18, 2019Corrected: NoCycle: 3
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Oct 18, 2019Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Oct 18, 2019Corrected: NoCycle: 3
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Oct 18, 2019Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Oct 18, 2019Corrected: NoCycle: 3
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Oct 18, 2019Corrected: NoCycle: 3
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Oct 18, 2019Corrected: NoCycle: 3
F0802Potential for Harm

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Survey: Oct 18, 2019Corrected: NoCycle: 3
F0806Potential for Harm

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Survey: Oct 18, 2019Corrected: NoCycle: 3

+ 2 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.71 hrs
National avg: 2.32 hrs
LPN1.59 hrs
National avg: 0.86 hrs
RN0.32 hrs
National avg: 0.69 hrs
Total Nursing4.61 hrs
National avg: 3.86 hrs
Weekend Total3.88 hrs
National avg: 0.00 hrs
Physical Therapist0.08 hrs
National avg: 0.07 hrs
Total Turnover
25.2%
RN Turnover
22.2%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (13)

NameRoleTypeOwnership %Since
BURNAM, SOONMANAGING CONTROL - GOVERNING BODYIndividualN/AFeb 1, 2022
BURNAM, SOONCORPORATE OFFICERIndividualN/AFeb 1, 2022
KEETCH, CHADCORPORATE OFFICERIndividualN/AJan 1, 2014
PORT, BARRYCORPORATE OFFICERIndividualN/AJan 1, 2019
WILLITS, ADAMCORPORATE OFFICERIndividualN/AMar 29, 2021
MANGOBA, LUTHEROPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2022
SANCHEZ GONZALEZ, YAMALIELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2022
ALVARADO HEALTH HOLDINGS LLCADP OF THE SNFOrganizationN/AJan 1, 2022
ENSIGN SERVICES INCADP OF THE SNFOrganizationN/AFeb 1, 2022
STANDARD BEARER HEALTHCARE OP, LPADP OF THE SNFOrganizationN/AJan 1, 2022
THE ENSIGN GROUP INCADP OF THE SNFOrganizationN/AJan 1, 2022
MANGOBA, LUTHERADP OF THE SNFIndividualN/AFeb 1, 2022
SANCHEZ GONZALEZ, YAMALIELADP OF THE SNFIndividualN/AFeb 1, 2022

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Arrowhead Springs Healthcare and nearby alternatives.

All California facilities
Arrowhead Springs Healthcare
San Bernardino, CACurrent facility
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
Medical Center Convalescent Hospital
San Bernardino, CA1,056 ft
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
Valley Healthcare Center
San Bernardino, CA2,112 ft
CMS
4/5
Health
3/5
Staffing
3/5
Recorded fines: $37,151
Waterman Canyon Post Acute
San Bernardino, CA2,640 ft
CMS
4/5
Health
4/5
Staffing
2/5
Recorded fines: None
Haven Post Acute
San Bernardino, CA1.6 mi
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: $55,737
Del Rosa Villa
San Bernardino, CA1.8 miAbuse flag
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: $43,930
Community Convalescent Center of San Bernardino
San Bernardino, CA2.3 mi
CMS
5/5
Health
5/5
Staffing
4/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Arrowhead Springs Healthcare
San Bernardino, CA · Current facility
—4/54/54/5None recorded
Medical Center Convalescent Hospital
San Bernardino, CA
1,056 ft4/54/54/5None recorded
Valley Healthcare Center
San Bernardino, CA
2,112 ft4/53/53/5$37,151
Waterman Canyon Post Acute
San Bernardino, CA
2,640 ft4/54/52/5None recorded
Haven Post Acute
San Bernardino, CA
1.6 mi4/54/53/5$55,737
Del Rosa Villa
San Bernardino, CA
1.8 mi2/52/52/5$43,930
Community Convalescent Center of San Bernardino
San Bernardino, CA
2.3 mi5/55/54/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Arrowhead Springs Healthcare?▾
Arrowhead Springs Healthcare has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 4/5, and quality measures rating of 4/5. This facility is rated above average.
How much does Arrowhead Springs Healthcare cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in California is $11,476/month for a semi-private room and $13,870/month for a private room (Genworth/CareScout 2024). Arrowhead Springs Healthcare participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Arrowhead Springs Healthcare had any health inspection violations?▾
Arrowhead Springs Healthcare had 6 deficiency citations in its most recent health inspection (Apr 24, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at Arrowhead Springs Healthcare?▾
Arrowhead Springs Healthcare provides 4.61 total nursing staff hours per resident per day, including 0.32 RN hours, 1.59 LPN hours, and 2.71 nurse aide hours. The total staff turnover rate is 25.2%.
How many beds does Arrowhead Springs Healthcare have?▾
Arrowhead Springs Healthcare has 119 certified beds with an average of 109 residents per day, resulting in approximately 92% occupancy. The facility is For profit - Corporation owned and is part of the The Ensign Group chain.
Are there other nursing homes near Arrowhead Springs Healthcare?▾
Yes. This page lists 6 nearby nursing homes in California, including 6 in San Bernardino. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Arrowhead Springs Healthcare?▾
On Google Maps, Arrowhead Springs Healthcare has a rating of 3.8 out of 5 based on 36 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 4/5.

Part of The Ensign Group

This chain operates 346 facilities. View all →