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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeCaliforniaArrowhead Springs Healthcare

Arrowhead Springs Healthcare

1335 N. Waterman Ave., San Bernardino, CA 924049098850268
5/5Much Above Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
4/5
Staffing
4/5
Quality
5/5
Beds
119
certified

Key Findings

• CMS rates this facility 5/5 stars (above average)

• Has 119 certified beds with an average of 107.7 residents per day (91% occupancy)

• Last health inspection found 8 deficiencies (inspected Apr 24, 2025)

• No fines on record

• Total nursing staff: 4.78 hours per resident per day

• Staff turnover rate: 34.1%

• Part of the The Ensign Group chain (324 facilities)

Arrowhead Springs Healthcare is a 5-star Medicare and Medicaid certified nursing home in San Bernardino, California with 119 certified beds. It has been operating since 1971. The facility scored above average compared to California facilities.

Beds
119
Avg Residents/Day
107.7
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1971
Sprinklers
Yes
Council
Resident
County
San Bernardino
Last Inspection
Apr 24, 2025
Deficiencies (Cycle 1)
8
Weighted Score
50.0
Infection Citations
0

Deficiency Citations (32)

F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 7, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 12, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0814Potential for Harm

Dispose of garbage and refuse properly.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 6, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 24, 2024Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: May 26, 2022Corrected: NoCycle: 2
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: May 26, 2022Corrected: NoCycle: 2
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: May 26, 2022Corrected: NoCycle: 2
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: May 26, 2022Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: May 26, 2022Corrected: NoCycle: 2
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: May 26, 2022Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 26, 2022Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 26, 2022Corrected: NoCycle: 2
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: May 26, 2022Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Sep 1, 2023Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Aug 31, 2023Corrected: NoCycle: 3
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Oct 18, 2019Corrected: NoCycle: 3
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Oct 18, 2019Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Oct 18, 2019Corrected: NoCycle: 3
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Oct 18, 2019Corrected: NoCycle: 3
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Oct 18, 2019Corrected: NoCycle: 3
F0802Potential for Harm

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Survey: Oct 18, 2019Corrected: NoCycle: 3
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Oct 18, 2019Corrected: NoCycle: 3
F0806Potential for Harm

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Survey: Oct 18, 2019Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Oct 18, 2019Corrected: NoCycle: 3

+ 2 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.86 hrs
National avg: 2.35 hrs
LPN1.61 hrs
National avg: 0.86 hrs
RN0.31 hrs
National avg: 0.68 hrs
Total Nursing4.78 hrs
National avg: 3.89 hrs
Weekend Total4.08 hrs
National avg: 0.00 hrs
Physical Therapist0.08 hrs
National avg: 0.07 hrs
Total Turnover
34.1%
RN Turnover
33.3%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (8)

NameRoleTypeOwnership %Since
FLAGSTONE HEALTHCARE CENTRAL LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Feb 1, 2022
THE ENSIGN GROUP INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization100%Feb 1, 2022
MANGOBA, LUTHEROPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2022
SANCHEZ GONZALEZ, YAMALIELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2022
BURNAM, SOONCORPORATE OFFICERIndividualN/AFeb 1, 2022
KEETCH, CHADCORPORATE OFFICERIndividualN/AJan 1, 2014
PORT, BARRYCORPORATE OFFICERIndividualN/AJan 1, 2019
WILLITS, ADAMCORPORATE OFFICERIndividualN/AMar 29, 2021

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Frequently Asked Questions

What is the CMS rating for Arrowhead Springs Healthcare?▾
Arrowhead Springs Healthcare has an overall CMS rating of 5 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 4/5, and quality measures rating of 5/5. This facility is rated above average.
Has Arrowhead Springs Healthcare had any health inspection violations?▾
Arrowhead Springs Healthcare had 8 deficiency citations in its most recent health inspection (Apr 24, 2025). The facility has no fines on record.
What are the staffing levels at Arrowhead Springs Healthcare?▾
Arrowhead Springs Healthcare provides 4.78 total nursing staff hours per resident per day, including 0.31 RN hours, 1.61 LPN hours, and 2.86 nurse aide hours. The total staff turnover rate is 34.1%.
How many beds does Arrowhead Springs Healthcare have?▾
Arrowhead Springs Healthcare has 119 certified beds with an average of 107.7 residents per day, resulting in approximately 91% occupancy. The facility is For profit - Corporation owned and is part of the The Ensign Group chain.
Are there other nursing homes near Arrowhead Springs Healthcare?▾
Yes, there are 10 other nursing homes in San Bernardino, California with an average rating of 4.1/5. You can compare all facilities on the San Bernardino nursing homes page.

Part of The Ensign Group

This chain operates 324 facilities. View all →