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HomeWest VirginiaAutumn Lake Healthcare at Crystal Springs

Autumn Lake Healthcare at Crystal Springs

200 Whitman Avenue, Elkins, WV 262413046362033WebsiteGoogle Maps
3.4on Google(27 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
1/5
Quality
2/5
Beds
84
certified

How Autumn Lake Healthcare at Crystal Springs Compares in West Virginia

Facility results compared with averages for CMS-certified nursing homes in West Virginia. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
WV average
3.0/5
Below state average
Health inspection rating
2/5
WV average
2.9/5
Below state average
Staffing rating
1/5
WV average
2.6/5
Below state average
Nursing hours per resident
3.51 hrs/day
WV average
3.66 hrs/day
Below state average
RN hours per resident
0.37 hrs/day
WV average
0.73 hrs/day
Below state average
Staff turnover
74.1%
WV average
44.1%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the West Virginia average of 3.0/5.
Its 2/5 health inspection rating is below the West Virginia average of 2.9/5.
Reported RN time is 0.37 hours per resident per day, below the state average of 0.73.
Staff turnover is 74.1%, higher than the West Virginia average of 44.1%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
29
deficiency citations
Inspected Feb 22, 2024
Most recent cycle
18
deficiency citations
Inspected Mar 6, 2025
The most recent cycle recorded 11 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$10,220/mo
West Virginia median
Private Room
$11,628/mo
West Virginia median
Randolph County 65+
6,280
22.4% of county
County Population
28,005
Randolph County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Autumn Lake Healthcare at Crystal Springs is a 1-star Medicare and Medicaid certified nursing home in Elkins, West Virginia with 84 certified beds. It has been operating since 2021. Its overall CMS rating is 1 out of 5.

Beds
84
Avg Residents/Day
78.9
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Dec 23, 2021
Sprinklers
Yes
Council
Resident
County
Randolph
Last Inspection
Mar 6, 2025
Deficiencies (Cycle 1)
18
Weighted Score
125.0
Infection Citations
0

Deficiency Citations (71)

F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Dec 30, 2025Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Oct 23, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 23, 2025Corrected: NoCycle: 1
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0727Potential for Harm

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0577Potential for Harm

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0732Potential for Harm

Post nurse staffing information every day.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0814Potential for Harm

Dispose of garbage and refuse properly.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Nov 26, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 26, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Nov 26, 2024Corrected: NoCycle: 2
F0678Potential for Harm

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Survey: Nov 26, 2024Corrected: NoCycle: 2
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Nov 26, 2024Corrected: NoCycle: 2
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Feb 22, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 22, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Feb 22, 2024Corrected: NoCycle: 2
F0567Potential for Harm

Honor the resident's right to manage his or her financial affairs.

Survey: Feb 22, 2024Corrected: NoCycle: 2
F0572Potential for Harm

Give residents a notice of rights, rules, services and charges.

Survey: Feb 22, 2024Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Feb 22, 2024Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Feb 22, 2024Corrected: NoCycle: 2

+ 41 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.99 hrs
National avg: 2.32 hrs
LPN1.15 hrs
National avg: 0.86 hrs
RN0.37 hrs
National avg: 0.69 hrs
Total Nursing3.51 hrs
National avg: 3.86 hrs
Weekend Total3.15 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
74.1%
RN Turnover
50.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (14)

NameRoleTypeOwnership %Since
NELLAS OPCO HOLDCO LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jun 1, 2021
A & R STERN FAMILY WV HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization99%Jun 1, 2021
SCHWARTZ, MARKCORPORATE OFFICERIndividualN/AJun 1, 2021
CHUA, CATHERINEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2024
HOLICKER, ROSEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 30, 2023
SCHWARTZ, MARKOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
A & R STERN FAMILY WV HOLDINGS LLCADP OF THE SNFOrganizationN/AJun 1, 2021
A STERN FAMILY TRUST WVADP OF THE SNFOrganizationN/AJun 1, 2021
ACCURATE STAFFING LLCADP OF THE SNFOrganizationN/AJun 1, 2021
BRAND SONNENSCHINE LLPADP OF THE SNFOrganizationN/AJun 1, 2021
R STERN FAMILY TRUSTADP OF THE SNFOrganizationN/AJun 1, 2021
CHUA, CATHERINEADP OF THE SNFIndividualN/AFeb 1, 2024
HOLICKER, ROSEADP OF THE SNFIndividualN/ANov 30, 2023
STERN, ARYEHADP OF THE SNFIndividualN/AJun 1, 2021

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Autumn Lake Healthcare at Crystal Springs and nearby alternatives.

All West Virginia facilities
Autumn Lake Healthcare at Crystal Springs
Elkins, WVCurrent facility
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: None
Nella's at Autumn Lake Healthcare
Elkins, WV528 ft
CMS
1/5
Health
1/5
Staffing
4/5
Recorded fines: $59,810
Elkins Rehabilitation & Care Center
Elkins, WV4.7 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: $8,278
Tygart Valley Health & Rehabilitation
Belington, WV6.6 mi
CMS
3/5
Health
3/5
Staffing
3/5
Recorded fines: None
Mansfield Place
Philippi, WV16.7 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: $17,345
Holbrook Healthcare Center
Buckhannon, WV18.0 mi
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $79,108
St. Joseph's Hospital
Buckhannon, WV18.7 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Autumn Lake Healthcare at Crystal Springs
Elkins, WV · Current facility
—1/52/51/5None recorded
Nella's at Autumn Lake Healthcare
Elkins, WV
528 ft1/51/54/5$59,810
Elkins Rehabilitation & Care Center
Elkins, WV
4.7 mi5/54/55/5$8,278
Tygart Valley Health & Rehabilitation
Belington, WV
6.6 mi3/53/53/5None recorded
Mansfield Place
Philippi, WV
16.7 mi4/54/54/5$17,345
Holbrook Healthcare Center
Buckhannon, WV
18.0 mi1/51/51/5$79,108
St. Joseph's Hospital
Buckhannon, WV
18.7 mi5/55/55/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Autumn Lake Healthcare at Crystal Springs?▾
Autumn Lake Healthcare at Crystal Springs has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 1/5, and quality measures rating of 2/5. This facility is rated below average.
How much does Autumn Lake Healthcare at Crystal Springs cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in West Virginia is $10,220/month for a semi-private room and $11,628/month for a private room (Genworth/CareScout 2024). Autumn Lake Healthcare at Crystal Springs participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Autumn Lake Healthcare at Crystal Springs had any health inspection violations?▾
Autumn Lake Healthcare at Crystal Springs had 18 deficiency citations in its most recent health inspection (Mar 6, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at Autumn Lake Healthcare at Crystal Springs?▾
Autumn Lake Healthcare at Crystal Springs provides 3.51 total nursing staff hours per resident per day, including 0.37 RN hours, 1.15 LPN hours, and 1.99 nurse aide hours. The total staff turnover rate is 74.1%.
How many beds does Autumn Lake Healthcare at Crystal Springs have?▾
Autumn Lake Healthcare at Crystal Springs has 84 certified beds with an average of 78.9 residents per day, resulting in approximately 94% occupancy. The facility is For profit - Corporation owned and is part of the Autumn Lake Healthcare chain.
Are there other nursing homes near Autumn Lake Healthcare at Crystal Springs?▾
Yes. This page lists 6 nearby nursing homes in West Virginia, including 2 in Elkins. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Autumn Lake Healthcare at Crystal Springs?▾
On Google Maps, Autumn Lake Healthcare at Crystal Springs has a rating of 3.4 out of 5 based on 27 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.

Part of Autumn Lake Healthcare

This chain operates 60 facilities. View all →