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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeWest VirginiaAutumn Lake Healthcare at Crystal Springs

Autumn Lake Healthcare at Crystal Springs

200 Whitman Avenue, Elkins, WV 262413046362033
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
1/5
Quality
1/5
Beds
84
certified

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 84 certified beds with an average of 81.7 residents per day (97% occupancy)

• Last health inspection found 18 deficiencies (inspected Mar 6, 2025)

• No fines on record

• Total nursing staff: 3.44 hours per resident per day

• Staff turnover rate: 68.6% (high)

• Part of the Autumn Lake Healthcare chain (60 facilities)

Autumn Lake Healthcare at Crystal Springs is a 1-star Medicare and Medicaid certified nursing home in Elkins, West Virginia with 84 certified beds. It has been operating since 2021. The facility scored below average compared to West Virginia facilities.

Beds
84
Avg Residents/Day
81.7
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Dec 23, 2021
Sprinklers
Yes
Council
Resident
County
Randolph
Last Inspection
Mar 6, 2025
Deficiencies (Cycle 1)
18
Weighted Score
131.0
Infection Citations
0

Deficiency Citations (76)

F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Dec 30, 2025Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Oct 23, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 23, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0577Potential for Harm

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0732Potential for Harm

Post nurse staffing information every day.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0814Potential for Harm

Dispose of garbage and refuse properly.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0727Potential for Harm

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 6, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Nov 26, 2024Corrected: NoCycle: 2
F0678Potential for Harm

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Survey: Nov 26, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 26, 2024Corrected: NoCycle: 2
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Nov 26, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Nov 26, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Feb 22, 2024Corrected: NoCycle: 2
F0567Potential for Harm

Honor the resident's right to manage his or her financial affairs.

Survey: Feb 22, 2024Corrected: NoCycle: 2
F0572Potential for Harm

Give residents a notice of rights, rules, services and charges.

Survey: Feb 22, 2024Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Feb 22, 2024Corrected: NoCycle: 2
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Feb 22, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Feb 22, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Feb 22, 2024Corrected: NoCycle: 2

+ 46 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.14 hrs
National avg: 2.35 hrs
LPN0.99 hrs
National avg: 0.86 hrs
RN0.30 hrs
National avg: 0.68 hrs
Total Nursing3.44 hrs
National avg: 3.89 hrs
Weekend Total2.89 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
68.6%
RN Turnover
50.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (7)

NameRoleTypeOwnership %Since
NELLAS OPCO HOLDCO LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jun 1, 2021
A & R STERN FAMILY WV HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization99%Jun 1, 2021
STERN, ARYEH5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/AJun 1, 2021
CHUA, CATHERINEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2024
HOLICKER, ROSEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 30, 2023
SCHWARTZ, MARKOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
SCHWARTZ, MARKCORPORATE OFFICERIndividualN/AJun 1, 2021

Nearby Nursing Homes

All West Virginia facilities

Nella's at Autumn Lake Healthcare

Elkins, WV · 100 beds

For profit$59,810 in fines
Health
Staffing
Quality
620 ft

Elkins Rehabilitation & Care Center

Elkins, WV · 111 beds

Non profit$8,278 in fines
Health
Staffing
Quality
4.7 mi

Frequently Asked Questions

What is the CMS rating for Autumn Lake Healthcare at Crystal Springs?▾
Autumn Lake Healthcare at Crystal Springs has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 1/5, and quality measures rating of 1/5. This facility is rated below average.
Has Autumn Lake Healthcare at Crystal Springs had any health inspection violations?▾
Autumn Lake Healthcare at Crystal Springs had 18 deficiency citations in its most recent health inspection (Mar 6, 2025). The facility has no fines on record.
What are the staffing levels at Autumn Lake Healthcare at Crystal Springs?▾
Autumn Lake Healthcare at Crystal Springs provides 3.44 total nursing staff hours per resident per day, including 0.30 RN hours, 0.99 LPN hours, and 2.14 nurse aide hours. The total staff turnover rate is 68.6%.
How many beds does Autumn Lake Healthcare at Crystal Springs have?▾
Autumn Lake Healthcare at Crystal Springs has 84 certified beds with an average of 81.7 residents per day, resulting in approximately 97% occupancy. The facility is For profit - Corporation owned and is part of the Autumn Lake Healthcare chain.
Are there other nursing homes near Autumn Lake Healthcare at Crystal Springs?▾
Yes, there are 2 other nursing homes in Elkins, West Virginia with an average rating of 2/5. You can compare all facilities on the Elkins nursing homes page.

Part of Autumn Lake Healthcare

This chain operates 60 facilities. View all →