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HomeWest VirginiaNella's at Autumn Lake Healthcare

Nella's at Autumn Lake Healthcare

499 Ferguson Road, Elkins, WV 262413046361008WebsiteGoogle Maps
4.6on Google(48 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
4/5
Quality
4/5
Beds
100
certified
2 fine(s) totaling $59,810

How Nella's at Autumn Lake Healthcare Compares in West Virginia

Facility results compared with averages for CMS-certified nursing homes in West Virginia. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
WV average
3.0/5
Below state average
Health inspection rating
1/5
WV average
2.9/5
Below state average
Staffing rating
4/5
WV average
2.6/5
Above state average
Nursing hours per resident
3.29 hrs/day
WV average
3.66 hrs/day
Below state average
RN hours per resident
0.54 hrs/day
WV average
0.73 hrs/day
Below state average
Staff turnover
44.0%
WV average
44.1%
Close to state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the West Virginia average of 3.0/5.
Its 1/5 health inspection rating is below the West Virginia average of 2.9/5.
Reported nursing time is 3.29 hours per resident per day, below the state average of 3.66.
Reported RN time is 0.54 hours per resident per day, below the state average of 0.73.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
15
deficiency citations
Inspected Nov 8, 2023
Most recent cycle
17
deficiency citations
Inspected Aug 5, 2025
The most recent cycle recorded 2 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$10,220/mo
West Virginia median
Private Room
$11,628/mo
West Virginia median
Randolph County 65+
6,280
22.4% of county
County Population
28,005
Randolph County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Nella's at Autumn Lake Healthcare is a 1-star Medicare and Medicaid certified nursing home in Elkins, West Virginia with 100 certified beds. It has been operating since 2021. Its overall CMS rating is 1 out of 5.

Beds
100
Avg Residents/Day
94.7
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Dec 23, 2021
Sprinklers
Yes
Council
Both
County
Randolph
Last Inspection
Aug 5, 2025
Deficiencies (Cycle 1)
17
Weighted Score
254.3
Infection Citations
0

Deficiency Citations (35)

F0801Potential for Harm

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Survey: Dec 30, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Dec 30, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Dec 30, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Dec 30, 2025Corrected: NoCycle: 1
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0628Potential for Harm

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0745Potential for Harm

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0825Potential for Harm

Provide or get specialized rehabilitative services as required for a resident.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jul 4, 2024Corrected: NoCycle: 2
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: Jul 4, 2024Corrected: NoCycle: 2
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0943Potential for Harm

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Survey: Nov 8, 2023Corrected: NoCycle: 2

+ 5 more deficiencies

Total Fines
$59,810
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineAug 5, 2025
$22,474
FineNov 8, 2023
$37,336

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.91 hrs
National avg: 2.32 hrs
LPN0.84 hrs
National avg: 0.86 hrs
RN0.54 hrs
National avg: 0.69 hrs
Total Nursing3.29 hrs
National avg: 3.86 hrs
Weekend Total3.05 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
44.0%
RN Turnover
33.3%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (14)

NameRoleTypeOwnership %Since
NELLAS OPCO HOLDCO LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jun 1, 2021
A & R STERN FAMILY WV HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization99%Jun 1, 2021
STERN, ARYEHINDIRECT OWNERSHIP INTERESTIndividualN/AJun 1, 2021
BOLYARD, JONTHANOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 6, 2021
CHUA, CATHERINEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2024
SCHWARTZ, MARKOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
A & R STERN FAMILY WV HOLDINGS LLCADP OF THE SNFOrganizationN/AJun 1, 2021
A STERN FAMILY TRUST WVADP OF THE SNFOrganizationN/AJun 1, 2021
ACCURATE STAFFING LLCADP OF THE SNFOrganizationN/AJun 1, 2021
BRAND SONNENSCHINE LLPADP OF THE SNFOrganizationN/AJun 1, 2021
R STERN FAMILY TRUSTADP OF THE SNFOrganizationN/AJun 1, 2021
BOLYARD, JONTHANADP OF THE SNFIndividualN/ADec 6, 2021
CHUA, CATHERINEADP OF THE SNFIndividualN/AFeb 1, 2024
STERN, ARYEHADP OF THE SNFIndividualN/AJun 1, 2021

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Nella's at Autumn Lake Healthcare and nearby alternatives.

All West Virginia facilities
Nella's at Autumn Lake Healthcare
Elkins, WVCurrent facility
CMS
1/5
Health
1/5
Staffing
4/5
Recorded fines: $59,810
Autumn Lake Healthcare at Crystal Springs
Elkins, WV528 ft
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: None
Elkins Rehabilitation & Care Center
Elkins, WV4.6 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: $8,278
Tygart Valley Health & Rehabilitation
Belington, WV6.7 mi
CMS
3/5
Health
3/5
Staffing
3/5
Recorded fines: None
Mansfield Place
Philippi, WV16.8 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: $17,345
Holbrook Healthcare Center
Buckhannon, WV18.0 mi
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $79,108
St. Joseph's Hospital
Buckhannon, WV18.7 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Nella's at Autumn Lake Healthcare
Elkins, WV · Current facility
—1/51/54/5$59,810
Autumn Lake Healthcare at Crystal Springs
Elkins, WV
528 ft1/52/51/5None recorded
Elkins Rehabilitation & Care Center
Elkins, WV
4.6 mi5/54/55/5$8,278
Tygart Valley Health & Rehabilitation
Belington, WV
6.7 mi3/53/53/5None recorded
Mansfield Place
Philippi, WV
16.8 mi4/54/54/5$17,345
Holbrook Healthcare Center
Buckhannon, WV
18.0 mi1/51/51/5$79,108
St. Joseph's Hospital
Buckhannon, WV
18.7 mi5/55/55/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Nella's at Autumn Lake Healthcare?▾
Nella's at Autumn Lake Healthcare has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 4/5, and quality measures rating of 4/5. This facility is rated below average.
How much does Nella's at Autumn Lake Healthcare cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in West Virginia is $10,220/month for a semi-private room and $11,628/month for a private room (Genworth/CareScout 2024). Nella's at Autumn Lake Healthcare participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Nella's at Autumn Lake Healthcare had any health inspection violations?▾
Nella's at Autumn Lake Healthcare had 17 deficiency citations in its most recent health inspection (Aug 5, 2025). The current CMS dataset records 2 fine(s) totaling $59,810.
What are the staffing levels at Nella's at Autumn Lake Healthcare?▾
Nella's at Autumn Lake Healthcare provides 3.29 total nursing staff hours per resident per day, including 0.54 RN hours, 0.84 LPN hours, and 1.91 nurse aide hours. The total staff turnover rate is 44.0%.
How many beds does Nella's at Autumn Lake Healthcare have?▾
Nella's at Autumn Lake Healthcare has 100 certified beds with an average of 94.7 residents per day, resulting in approximately 95% occupancy. The facility is For profit - Limited Liability company owned and is part of the Autumn Lake Healthcare chain.
Are there other nursing homes near Nella's at Autumn Lake Healthcare?▾
Yes. This page lists 6 nearby nursing homes in West Virginia, including 2 in Elkins. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Nella's at Autumn Lake Healthcare?▾
On Google Maps, Nella's at Autumn Lake Healthcare has a rating of 4.6 out of 5 based on 48 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.

Part of Autumn Lake Healthcare

This chain operates 60 facilities. View all →