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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeWest VirginiaNella's at Autumn Lake Healthcare

Nella's at Autumn Lake Healthcare

499 Ferguson Road, Elkins, WV 262413046361008
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
3/5
Quality
3/5
Beds
100
certified
2 fine(s) totaling $59,810

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 100 certified beds with an average of 93.3 residents per day (93% occupancy)

• Last health inspection found 17 deficiencies (inspected Aug 5, 2025)

• Has been fined a total of $59,810 across 2 fine(s)

• Total nursing staff: 3.34 hours per resident per day

• Staff turnover rate: 41.7%

• Part of the Autumn Lake Healthcare chain (60 facilities)

Nella's at Autumn Lake Healthcare is a 1-star Medicare and Medicaid certified nursing home in Elkins, West Virginia with 100 certified beds. It has been operating since 2021. The facility scored below average compared to West Virginia facilities.

Beds
100
Avg Residents/Day
93.3
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Dec 23, 2021
Sprinklers
Yes
Council
Both
County
Randolph
Last Inspection
Aug 5, 2025
Deficiencies (Cycle 1)
17
Weighted Score
254.3
Infection Citations
0

Deficiency Citations (35)

F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Dec 30, 2025Corrected: NoCycle: 1
F0801Potential for Harm

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Survey: Dec 30, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Dec 30, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Dec 30, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0628Potential for Harm

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0745Potential for Harm

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0825Potential for Harm

Provide or get specialized rehabilitative services as required for a resident.

Survey: Aug 5, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jul 4, 2024Corrected: NoCycle: 2
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: Jul 4, 2024Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0732Minimal Harm

Post nurse staffing information every day.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 8, 2023Corrected: NoCycle: 2

+ 5 more deficiencies

Total Fines
$59,810
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineAug 5, 2025
$22,474
FineNov 8, 2023
$37,336

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.06 hrs
National avg: 2.35 hrs
LPN0.82 hrs
National avg: 0.86 hrs
RN0.46 hrs
National avg: 0.68 hrs
Total Nursing3.34 hrs
National avg: 3.89 hrs
Weekend Total3.10 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
41.7%
RN Turnover
44.4%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (5)

NameRoleTypeOwnership %Since
NELLAS OPCO HOLDCO LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jun 1, 2021
A & R STERN FAMILY WV HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization99%Jun 1, 2021
BOLYARD, JONTHANOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 6, 2021
CHUA, CATHERINEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2024
SCHWARTZ, MARKOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021

Nearby Nursing Homes

All West Virginia facilities

Autumn Lake Healthcare at Crystal Springs

Elkins, WV · 84 beds

For profit
Health
Staffing
Quality
620 ft

Elkins Rehabilitation & Care Center

Elkins, WV · 111 beds

Non profit$8,278 in fines
Health
Staffing
Quality
4.6 mi

Frequently Asked Questions

What is the CMS rating for Nella's at Autumn Lake Healthcare?▾
Nella's at Autumn Lake Healthcare has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 3/5, and quality measures rating of 3/5. This facility is rated below average.
Has Nella's at Autumn Lake Healthcare had any health inspection violations?▾
Nella's at Autumn Lake Healthcare had 17 deficiency citations in its most recent health inspection (Aug 5, 2025). The facility has been fined a total of $59,810 across 2 fine(s).
What are the staffing levels at Nella's at Autumn Lake Healthcare?▾
Nella's at Autumn Lake Healthcare provides 3.34 total nursing staff hours per resident per day, including 0.46 RN hours, 0.82 LPN hours, and 2.06 nurse aide hours. The total staff turnover rate is 41.7%.
How many beds does Nella's at Autumn Lake Healthcare have?▾
Nella's at Autumn Lake Healthcare has 100 certified beds with an average of 93.3 residents per day, resulting in approximately 93% occupancy. The facility is For profit - Limited Liability company owned and is part of the Autumn Lake Healthcare chain.
Are there other nursing homes near Nella's at Autumn Lake Healthcare?▾
Yes, there are 2 other nursing homes in Elkins, West Virginia with an average rating of 2/5. You can compare all facilities on the Elkins nursing homes page.

Part of Autumn Lake Healthcare

This chain operates 60 facilities. View all →