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HomeConnecticutBickford Health Care Center

Bickford Health Care Center

14 Main Street, Windsor Locks, CT 060968606234351WebsiteGoogle Maps
3.0on Google(4 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
1/5
Quality
3/5
Beds
48
certified
This facility has been flagged for abuse.
Special Focus Facility: SFF Candidate
3 fine(s) totaling $122,338

How Bickford Health Care Center Compares in Connecticut

Facility results compared with averages for CMS-certified nursing homes in Connecticut. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
CT average
3.0/5
Below state average
Health inspection rating
1/5
CT average
2.7/5
Below state average
Staffing rating
1/5
CT average
3.2/5
Below state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the Connecticut average of 3.0/5.
Its 1/5 health inspection rating is below the Connecticut average of 2.7/5.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
26
deficiency citations
Inspected Apr 29, 2024
Most recent cycle
47
deficiency citations
Inspected Jan 13, 2026
The most recent cycle recorded 21 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$15,341/mo
Connecticut median
Private Room
$16,425/mo
Connecticut median

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Bickford Health Care Center is a 1-star Medicare and Medicaid certified nursing home in Windsor Locks, Connecticut with 48 certified beds. It has been operating since 1991. Its overall CMS rating is 1 out of 5.

Beds
48
Avg Residents/Day
37.3
Ownership
Non profit - Other
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 1, 1991
Sprinklers
Yes
Council
Both
County
Capitol
Last Inspection
Jan 13, 2026
Deficiencies (Cycle 1)
47
Weighted Score
338.5
Infection Citations
0

Deficiency Citations (100)

F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Mar 25, 2026Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 25, 2026Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 9, 2026Corrected: NoCycle: 1
F0841Potential for Harm

Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.

Survey: Mar 3, 2026Corrected: NoCycle: 1
F0868Potential for Harm

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Survey: Mar 3, 2026Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Mar 3, 2026Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 3, 2026Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 3, 2026Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 3, 2026Corrected: NoCycle: 1
F0600Immediate Jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Feb 13, 2026Corrected: NoCycle: 1
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 13, 2026Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Feb 13, 2026Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 13, 2026Corrected: NoCycle: 1
F0772Potential for Harm

Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

Survey: Feb 13, 2026Corrected: NoCycle: 1
F0776Potential for Harm

Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

Survey: Feb 13, 2026Corrected: NoCycle: 1
F0835Potential for Harm

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Survey: Feb 13, 2026Corrected: NoCycle: 1
F0837Potential for Harm

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

Survey: Feb 13, 2026Corrected: NoCycle: 1
F0841Potential for Harm

Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.

Survey: Feb 13, 2026Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Feb 13, 2026Corrected: NoCycle: 1
F0843Potential for Harm

Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.

Survey: Feb 13, 2026Corrected: NoCycle: 1
F0686Actual Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Jan 13, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 13, 2026Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jan 13, 2026Corrected: NoCycle: 1
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Jan 13, 2026Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Jan 13, 2026Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jan 13, 2026Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Jan 13, 2026Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jan 13, 2026Corrected: NoCycle: 1
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: Jan 13, 2026Corrected: NoCycle: 1
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Jan 13, 2026Corrected: NoCycle: 1

+ 70 more deficiencies

Total Fines
$122,338
Number of Fines
3
Payment Denials
1
Total Penalties
4

Penalty History

FineDec 11, 2024
$8,991
FineMar 14, 2025
$55,632
FineJan 13, 2026
$57,715
Payment DenialApr 29, 2024
71 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide0.00 hrs
National avg: 2.32 hrs
LPN0.00 hrs
National avg: 0.86 hrs
RN0.00 hrs
National avg: 0.69 hrs
Total Nursing0.00 hrs
National avg: 3.86 hrs
Weekend Total0.00 hrs
National avg: 0.00 hrs
Physical Therapist0.00 hrs
National avg: 0.07 hrs
Total Turnover
0.0%
RN Turnover
0.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Other
Recent Change
No

Owners & Managers (6)

NameRoleTypeOwnership %Since
MOSELEY, KYLEW-2 MANAGING EMPLOYEEIndividualN/AJan 31, 2020
MOSELEY, KYLECORPORATE DIRECTORIndividualN/AJan 1, 2022
NEWPORT BICKFORD INCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJan 1, 1996
DONAHUE, GEORGEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2021
GALLI, LOUISOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2022
MADDEN, ELAINEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2021

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Bickford Health Care Center and nearby alternatives.

All Connecticut facilities
Bickford Health Care Center
Windsor Locks, CTCurrent facilityAbuse flag
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $122,338
Touchpoints at Chestnut
East Windsor, CT2,640 ft
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: None
Fresh River Healthcare
East Windsor, CT1.1 mi
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
St Joseph's Residence
Enfield, CT3.7 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
Autumn Lake Healthcare at Windsor
Windsor, CT4.1 miAbuse flag
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $190,822
Suffield House Rehabilitation and Healthcare Cente
Suffield, CT4.2 mi
CMS
5/5
Health
5/5
Staffing
3/5
Recorded fines: None
Parkway Pavilion Health and Rehabilitation Center
Enfield, CT4.5 miAbuse flag
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $8,018
FacilityDistanceCMSHealthStaffingRecorded fines
Bickford Health Care Center
Windsor Locks, CT · Current facility
—1/51/51/5$122,338
Touchpoints at Chestnut
East Windsor, CT
2,640 ft3/53/54/5None recorded
Fresh River Healthcare
East Windsor, CT
1.1 mi4/54/53/5None recorded
St Joseph's Residence
Enfield, CT
3.7 mi5/55/55/5None recorded
Autumn Lake Healthcare at Windsor
Windsor, CT
4.1 mi1/51/52/5$190,822
Suffield House Rehabilitation and Healthcare Cente
Suffield, CT
4.2 mi5/55/53/5None recorded
Parkway Pavilion Health and Rehabilitation Center
Enfield, CT
4.5 mi1/51/52/5$8,018

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Bickford Health Care Center?▾
Bickford Health Care Center has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 1/5, and quality measures rating of 3/5. This facility is rated below average.
How much does Bickford Health Care Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Connecticut is $15,341/month for a semi-private room and $16,425/month for a private room (Genworth/CareScout 2024). Bickford Health Care Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Bickford Health Care Center had any health inspection violations?▾
Bickford Health Care Center had 47 deficiency citations in its most recent health inspection (Jan 13, 2026). The current CMS dataset records 3 fine(s) totaling $122,338.
What are the staffing levels at Bickford Health Care Center?▾
Bickford Health Care Center provides 0.00 total nursing staff hours per resident per day, including 0.00 RN hours, 0.00 LPN hours, and 0.00 nurse aide hours.
How many beds does Bickford Health Care Center have?▾
Bickford Health Care Center has 48 certified beds with an average of 37.3 residents per day, resulting in approximately 78% occupancy. The facility is Non profit - Other owned.
Are there other nursing homes near Bickford Health Care Center?▾
Yes. This page lists 6 nearby nursing homes in Connecticut. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Bickford Health Care Center?▾
On Google Maps, Bickford Health Care Center has a rating of 3.0 out of 5 based on 4 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.