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HomeWest VirginiaCanterbury Center

Canterbury Center

80 Maddex Drive, Shepherdstown, WV 254433048769422WebsiteGoogle Maps
3.9on Google(61 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
2/5
Quality
4/5
Beds
62
certified

How Canterbury Center Compares in West Virginia

Facility results compared with averages for CMS-certified nursing homes in West Virginia. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
WV average
3.0/5
Below state average
Health inspection rating
2/5
WV average
2.9/5
Below state average
Staffing rating
2/5
WV average
2.6/5
Below state average
Nursing hours per resident
3.12 hrs/day
WV average
3.66 hrs/day
Below state average
RN hours per resident
1.11 hrs/day
WV average
0.73 hrs/day
Above state average
Staff turnover
55.2%
WV average
44.1%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the West Virginia average of 3.0/5.
Its 2/5 health inspection rating is below the West Virginia average of 2.9/5.
Reported nursing time is 3.12 hours per resident per day, below the state average of 3.66.
Reported RN time is 1.11 hours per resident per day, above the state average of 0.73.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
26
deficiency citations
Inspected Apr 3, 2024
Most recent cycle
22
deficiency citations
Inspected Mar 18, 2025
The most recent cycle recorded 4 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$10,220/mo
West Virginia median
Private Room
$11,628/mo
West Virginia median
Jefferson County 65+
9,673
16.7% of county
County Population
58,043
Jefferson County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Canterbury Center is a 2-star Medicare and Medicaid certified nursing home in Shepherdstown, West Virginia with 62 certified beds. It has been operating since 2002. Its overall CMS rating is 2 out of 5.

Beds
62
Avg Residents/Day
60.9
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jul 1, 2002
Sprinklers
Yes
Council
Resident
County
Jefferson
Last Inspection
Mar 18, 2025
Deficiencies (Cycle 1)
22
Weighted Score
130.0
Infection Citations
2

Deficiency Citations (73)

F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0557Potential for Harm

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0577Potential for Harm

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0732Potential for Harm

Post nurse staffing information every day.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0806Potential for Harm

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0809Potential for Harm

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0814Potential for Harm

Dispose of garbage and refuse properly.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0606Potential for Harm

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

Survey: Apr 3, 2024Corrected: NoCycle: 2
F0727Potential for Harm

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Survey: Apr 3, 2024Corrected: NoCycle: 2
F0732Potential for Harm

Post nurse staffing information every day.

Survey: Apr 3, 2024Corrected: NoCycle: 2
F0814Potential for Harm

Dispose of garbage and refuse properly.

Survey: Apr 3, 2024Corrected: NoCycle: 2
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Apr 3, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Apr 3, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Apr 3, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Apr 3, 2024Corrected: NoCycle: 2

+ 43 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.70 hrs
National avg: 2.32 hrs
LPN0.31 hrs
National avg: 0.86 hrs
RN1.11 hrs
National avg: 0.69 hrs
Total Nursing3.12 hrs
National avg: 3.86 hrs
Weekend Total2.64 hrs
National avg: 0.00 hrs
Physical Therapist0.04 hrs
National avg: 0.07 hrs
Total Turnover
55.2%
RN Turnover
44.4%
Administrators Left
3

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (19)

NameRoleTypeOwnership %Since
GENESIS WV HOLDINGS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Apr 1, 2011
FC-GEN OPERATIONS INVESTMENT LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GEN OPERATIONS I LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GEN OPERATIONS II LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GENESIS HEALTHCARE INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GENESIS HEALTHCARE LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GENESIS HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GENESIS OPERATIONS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
SUN HEALTHCARE GROUP INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
WHITMAN, ARNOLD5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/AMay 1, 2023
BERG, MICHAELCORPORATE OFFICERIndividualN/AMar 2, 2015
BRIDGEFORD, LAURACORPORATE OFFICERIndividualN/AJun 1, 2024
MENDELSON, AVICORPORATE OFFICERIndividualN/AJun 1, 2024
SUTTON, MATTHEWOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 20, 2024
MORRIS, DIANEINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/AJan 12, 2026
GENESIS OPERATIONS LLCADP OF THE SNFOrganizationN/ADec 15, 2025
WELLTOWER OP, LLCADP OF THE SNFOrganizationN/ADec 15, 2025
ALBAUGH, MIRANDAADP OF THE SNFIndividualN/AJun 1, 2024
SUTTON, MATTHEWADP OF THE SNFIndividualN/AJun 20, 2024

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Canterbury Center and nearby alternatives.

All West Virginia facilities
Canterbury Center
Shepherdstown, WVCurrent facility
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: None
Care Haven Center
Martinsburg, WV6.5 mi
CMS
5/5
Health
4/5
Staffing
2/5
Recorded fines: None
Martinsburg Healthcare Center
Martinsburg, WV7.9 mi
CMS
4/5
Health
3/5
Staffing
3/5
Recorded fines: None
Shenandoah Center
Charles Town, WV10.2 mi
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: $48,469
Willow Tree Healthcare Center
Charles Town, WV11.2 mi
CMS
3/5
Health
3/5
Staffing
2/5
Recorded fines: $8,018
War Memorial Hospital
Berkeley Springs, WV21.2 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
Berkeley Springs Healthcare Center
Berkeley Springs, WV23.5 mi
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Canterbury Center
Shepherdstown, WV · Current facility
—2/52/52/5None recorded
Care Haven Center
Martinsburg, WV
6.5 mi5/54/52/5None recorded
Martinsburg Healthcare Center
Martinsburg, WV
7.9 mi4/53/53/5None recorded
Shenandoah Center
Charles Town, WV
10.2 mi2/52/52/5$48,469
Willow Tree Healthcare Center
Charles Town, WV
11.2 mi3/53/52/5$8,018
War Memorial Hospital
Berkeley Springs, WV
21.2 mi5/55/55/5None recorded
Berkeley Springs Healthcare Center
Berkeley Springs, WV
23.5 mi2/52/53/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Canterbury Center?▾
Canterbury Center has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 4/5. This facility is rated below average.
How much does Canterbury Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in West Virginia is $10,220/month for a semi-private room and $11,628/month for a private room (Genworth/CareScout 2024). Canterbury Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Canterbury Center had any health inspection violations?▾
Canterbury Center had 22 deficiency citations in its most recent health inspection (Mar 18, 2025). The current CMS dataset records no fines for this facility. It also has 2 infection control citation(s).
What are the staffing levels at Canterbury Center?▾
Canterbury Center provides 3.12 total nursing staff hours per resident per day, including 1.11 RN hours, 0.31 LPN hours, and 1.70 nurse aide hours. The total staff turnover rate is 55.2%.
How many beds does Canterbury Center have?▾
Canterbury Center has 62 certified beds with an average of 60.9 residents per day, resulting in approximately 98% occupancy. The facility is For profit - Corporation owned and is part of the Genesis Healthcare chain.
Are there other nursing homes near Canterbury Center?▾
Yes. This page lists 6 nearby nursing homes in West Virginia. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Canterbury Center?▾
On Google Maps, Canterbury Center has a rating of 3.9 out of 5 based on 61 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.

Part of Genesis Healthcare

This chain operates 185 facilities. View all →